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Volunteer Management Bibliography

Compiled by Steve McCurley
Latest Version: February 1999
Explanation of Bibliography

A-B

ABA Center on Children and the Law, American Bar Association, Criminal Record Checks: A Report for Nonprofits (Washington, DC: The National Assembly) 1991.

Abraham, Ivo, Dawn Arrington and Lynn Wasserbauer, "Using Elderly Volunteers to Care for the Elderly: Opportunities for Nursing," Nursing Economics, July/August 1996.

Abrami, Philip and Raymond Perry, "Recruitment of College Volunteers for Community Service Organizations Using the Lecture Method," Journal of Community Psychology, October 1976.

Abramson, Shareen, "Use of Court-Appointed Advocates to Assist in Permanency Planning for Minority Children," Child Welfare, July-August 1991.

Abt Associates, Corporations in the Community: An Evaluation of the General Mills Employee/Retiree Volunteer Program (Washington: Points of Light Foundation)

ACTION, Americans Volunteer 1974, (Washington, DC: ACTION) 1975.

Adams, Carey, and Gregory Shepherd, "Managing Volunteer Performance: Face Support and Situational Features as Predictors of Volunteers’ Evaluations of Regulative Messages," Management Communication Quarterly, May 1996.

Adams, David, "Elite and Lower Volunteers in a Voluntary Association: A Study of an American Red Cross Chapter," Journal of Voluntary Action Research, Vol 9(1/4) 1980.

Adolph, Val, Volunteers and the Church: From Potential to Action, (Westminster, BC: William Fletcher Publishing) 1986.

Allen, Joseph, Gabe Kuperminc, Susan Philliber and Kathy Herre, "Programmatic Prevention of Adolescent Problem Behavior: The Role of Autonomy, Relatedness and Volunteer Services in the Teen Outreach Program," American Journal of Community Psychology, October 1994.

Allen, Kenn, "A Measure of Commitment: Volunteering on Serious Social Problems," Leadership, July/September 1995.

Allen, Kenn, "The Future of Volunteerism: Impetus for a Strong Foundation," Journal of Volunteer Administration, Spring 1983.

Allen, Kenn, "Volunteering in America: 1981-82," Voluntary Action Leadership, Winter 1982.

Allen, Kenn, Changing the Paradigm Self-Assessment Kit (Washington: Points of Light Foundation) 1995.

Allen, Kenn, Creating More Effective Volunteer Involvement (Washington: Points of Light Foundation) 1996.

Allen, Kenn, Doug Mosel, and Steve McCurley, Will Volunteering Survive?, (Washington, DC: Points of Light Foundation) 1981.

Allen, Natalie and J. Philippe Rushton, "Personality Characteristics of Community Mental Health Volunteers: A Review," Journal of Voluntary Action Research, Jan/March 1983.

Allen, Natalie, "The Role of Social and Organizational Factors in the Evaluation of Volunteer Programs," Evaluation and Program Planning, Vol 10(3) 1987.

Amenta, M.M., "Death, Anxiety, Purpose in Life and Duration of Service in Hospice Volunteers," Psychological Reports, June 1984.

American Association of Retired Persons, 1994 Study of the Use of Volunteers in Police Agencies (Washington: AARP) 1994.

American Association of Retired Persons, AARP Programs and the Americans with Disabilities Act: Guidelines for Staff and Volunteer Leaders (Washington: AARP) 1993.

American Association of Retired Persons, Bringing Lifetimes of Experience: A Guide for Involving Older Volunteers (Washington: AARP) 1994.

American Association of Retired Persons, Interviewing and Selecting Volunteers: Self-Study Workbook (Washington: AARP) 1996.

American Association of Retired Persons, Older Volunteers, A Valuable Resource, (Washington, DC: AARP) 1986.

American Association of Retired Persons, Recruiting Volunteers: Self-Study Workbook (Washington: AARP) 1996.

American Association of Retired Persons, Study of Older Hispanics: Needs, Volunteerism, Language Preferences, and Media Use (Washington: AARP) 1994.

American Cancer Society, Points of Light Foundation, and National Health Council, Assessing the Volunteer Paradigm: A Report on Volunteerism among the Nation’s Voluntary Health Agencies (Washington: Points of Light Foundation) 1996.

American Library Association, Guidelines for Using Volunteers in Libraries (Chicago: ALA) 1971.

American National Red Cross, Volunteer Recruitment Strategies, (Washington, DC: American National Red Cross) 1990.

American Society of Directors of Volunteer Services, Assessment of the Department of Volunteer Services in a Health Care Institution (Chicago: American Hospital Association) 1981.

American Society of Directors of Volunteer Services, Cost-Effectiveness for a Hospital Department of Volunteer Services, (Chicago, IL: American Hospital Association) November 1983.

Amundson, Kristen, "Involving Older Volunteers in Public Schools," Education Digest, March 1991.

Amundson, Kristen, "Making the Most of Parent Volunteers," Journal of Educational Communication, September 1983.

Anderson, John and Larry Moore, "The Motivation to Volunteer," Journal of Voluntary Action Research, Vol 7(3/4) 1978.

Anderson, John and Larry Moore, "Characteristics of Canadian Volunteers in Direct Service," Occasional Paper 74-2 (Vancouver: Voluntary Action Resource Centre) 1974.

Anderson, Ralph and Kyra Osmus, "Cold Night and Long Days: A Comparison of Male and Female Volunteers in a Night Shelter," Journal of Voluntary Action Research, Jan/March 1988.

Anderson, Rhoda, A Manual for Volunteer Coordinators (Los Angeles: Voluntary Action Center) 1979.

Anderson, Stephen and Michael Lauderdale, Developing and Managing Volunteer Programs, (Springfield: Charles C. Thomas) 1986.

Angus, Nancy, "Pulling a Volunteer Out of Your Hat...Working with Television and Radio to Recruit, Recognize and Retain Volunteers," Journal of Volunteer Administration, Summer 1994.

Apeitos, Stacey and Robyn James, Educating Volunteers (Victoria, AU: Volunteer Centre of Victoria) 1990.

Apeitos, Stacey, Educating Paid Workers about Volunteers, (Victoria, AU: Volunteer Centre of Victoria) 1990.

Appel, Marsha, Ronald Jimmerson, Nancy Macduff, and James Long, "Northwest Volunteer Managers: Their Characteristics, Jobs, Volunteer Organizations, and Perceived Training Needs," Journal of Volunteer Administration, Fall 1988.

Arkansas Office of Volunteerism, Volunteers and Insurance: An Arkansas Guide, (Little Rock: Arkansas Office of Volunteerism) 1985.

Arkin, Sharon, "Volunteers in Partnership: An Alzheimer’s Rehabilitation Program Delivered by Students," American Journal of Alzheimer’s Disease, Jan/Feb 1966.

Armstrong, M.L., A. M. Korba, and R. Emard, " Of Mutual Benefit: The Reciprocal Relationship between Consumer Volunteers and the Clients They Serve," Psychiatric Rehabilitation Journal, Fall 1995.

Armstrong, Mara-Lynn, Anne Korba and Rosanne Emard, "Of Mutual Benefit: The Reciprocal Relationship between Consumer Volunteers and the Clients They Serve," Psychiatric Rehabilitation Journal, Fall 1995.

Arnade, Celia, "Using Volunteers as Aides in the Adult ESL Classroom," ERIC Digest, November 1997.

Arnold, Charlotte, "Respect, Recognition are Keys to Effective Volunteer Programs," Corrections Today, August 1993.

Asche, Jane and Jane Janey, "Research on Volunteerism: Researchers’ Interests and Practitioners’ Needs," Journal of Volunteer Administration, Winter 1989/90.

Association for Volunteer Administration, Volunteer Administration: Portrait of a Profession (Boulder: AVA) 1993.

Association of Volunteer Bureaus, Standards and Guidelines for the Field of Volunteerism (Alexandria: AVB) 1978.

Austin, Virginia, "Old Wisdom for New Times," Leadership, October/December 1993.

Baggett, Sharon, "Attitudinal Consequences of Older Adult Volunteers in the Public School Setting," Educational Gerontology, July 1981.

Bagilhole, Barbara, "Tea and Sympathy or Teetering on Social Work? An Investigation of the Blurring of Boundaries between Voluntary and Professional Care," Social Policy and Administration, September 1996.

Baker, Bill and Kris Murawski, "A Method for Measuring Paid Staff Support for Volunteer Involvement," Journal of Voluntary Action Research, July/Sept 1986

Baker, J.R., "Government in the Twilight Zone: Motivations of Volunteers to Small City Boards and Commissions," State and Local Government Review, Vol 26(2) 1994.

Balenger, Victoria and William Sedlacek, "Black and White Student Differences in Volunteer Interests at a Predominantly White University," NASPA Journal, Spring 1993.

Bales, Kevin, "Measuring the Propensity of Volunteer," Social Policy and Administration, September 1996.

Balliette, John, "Empowering Volunteers through Involvement," Journal of Extension, Fall 1990.

Bannon, William and Suzanne Donovan, Volunteers and Ministry (New York: Paulist) 1983.

Barbeito, Carol and Robert Hoel, "Recruitment: A Super Market of Volunteers," Voluntary Action Leadership, Summer 1977.

Barham, V., R. Broadway, M. Marchand and P. Pestieau, "Volunteer Work and Club Size: Nash Equilibrium and Optimality," Journal of Public Economics, July 1997.

Barkan, Steven, Steven Cohn, and William Whitaker, "Beyond Recruitment: Predictors of Differential Participation in a National Antihunger Organization, " Sociological Forum, March 1995.

Bartholomew, Cynthia, "Why a Paid Volunteer Director?," Journal of Volunteer Administration, Summer 1989.

Battle, Richard, The Volunteer Handbook: How to Organize and Manage a Successful Organization, (Austin, TX: Volunteer Concepts) 1988.

Beale, Andrew," Recruiting Volunteers in Schools: An Inservice Program for School Counselors," Journal of Volunteer Administration, Spring 1986.

Beaver, Linda Zane, Stimulating the Development of Older Volunteer Programs (Washington: National Council on Aging) 1983.

Bebbington, A.C. and P.N. Gatter, "Volunteers in an HIV Social Care Organization," AIDS Care, Vol 6 (5) 1994.

Beck, Diane, et al, "Recognizing Volunteer Practitioner-Educators through Intrinsic and Extrinsic Incentives," American Journal of Pharmaceutical Education," Summer 1995.

Bembry, James, "The Impact of Volunteer Coordinators on Volunteer Programs: Am Evaluation of Volunteer Maryland," Journal of Volunteer Administration, Winter 1996.

Berger, Robert and Martin Gold, "An Evaluation of a Juvenile Court Volunteer Program," Journal of Community Psychology, Vol 6(4) 1978.

Berk, Susan, "Volunteer Services Generate Hard-Dollar Savings for Hospitals," CAHHS Insight, Fall 1995.

Berk, Susan, A New Future for Volunteer Departments, (Sacramento: California Association of Hospitals and Health Systems) 1994.

Berk, Susan, Volunteers Supporting Healthcare Institutions in the 21st Century (Sacramento: California Association of Hospitals and Health Systems) 1995.

Bettencourt, Ann, George Dillmann, and Neil Wollman, "The Intragroup Dynamics of Maintaining a Successful Grassroots Organization: A Case Study," Journal of Social Issues, Spring 1996.

Beugen, Paula, "Supporting the Volunteer Life-Cycle," Voluntary Action Leadership, Fall 1985.

Big Brothers/Big Sisters of America, Pass It On: Volunteer Recruitment Manual, (Philadelphia: Big Brothers/Big Sisters of America) 1992.

Bilodeau, Terri, Lisa Holden, Nadine Pickard, and Keith Seel, Campus Volunteerism: A Handbook and Case Studies (Calgary: The Volunteer Centre of Calgary) 1994.

Bittner, Marie, "The Constitutionality of Public School Community Service Programs," The Clearing House, Nov/Dec 1994.

Black, Beverly and Diana DiNitto, "Volunteers Who Work with Survivors of Rape and Battering: Motivations, Acceptance, Satisfaction, Length of Service and Gender Differences," Journal of Social Science Research, Vol 20 (1/2) 1994.

Black, Beverly and Pam Kovacs, "Direct Care and Nondirect Care Hospice Volunteers: Motivations, Acceptance, Satisfaction and Length of Service," Journal of Volunteer Administration, Winter 1996.

Black, Beverly and Ronald Jirovic, "Age Differences in Volunteer Participation," Journal of Volunteer Administration, Winter 1999.

Black, Beverly, "Volunteers Serving Survivors of Battering and Sexual Assault," Response to the Victimization of Women and Children, Winter 1991.

Black, Charlene and Larry Platt, "Patterns of Leadership in Women’s Voluntary Associations: The Auxiliary as a Case in Point," Journal of Voluntary Action Research, Vol 7 (3/4) 1978.

Black, Donald, Gerald Howe, David Howell, and Patricia Bedker, "Selecting Advisory Council Members: A Case for Changing the Process," Journal of Extension, Spring 1992.

Blacksell, Sarah and David Phillips, Paid to Volunteer: The Extent of Paying Volunteers in the 1990s, (London: Volunteer Centre UK) June 1994.

Blake, Jack, "Successful Techniques to Reach, Recruit and Retain Members" Public Relations Journal, August 1990.

Blanchard, Dorothy, "An Exploration of the Use of Past Presidents within Volunteer Organizations and Professional Societies," Journal of Volunteer Administration, Fall 1982.

Bojar, Karen, "Broadening Community Service to Include Low-Income Students," Change, September/October 1989.

Bolt, Nancy, "How to Have a Successful Volunteer Program," Colorado Libraries, June 1991.

Booth, Peter and Helen Paterson, Accounting for Contributed Human Resources in Non-Profit Organisations: An Identification of Issues (Bundoora, Vic: LaTrobe University, Economics Department) 1981.

Bottorf, Jim, Judy Bottorf and Maggie King, How to Find the Ideal Volunteers: Target Your Recruiting (Mesa, AZ: Provol) 1994.

Bottorf, Jim, Judy Bottorf, and Maggie King, Everything You Need to Do Before You Begin to Recruit (Mesa: AZ: Provol) 1994.

Bottorf, Jim, Judy Bottorf, and Maggie King, Keeping the Volunteers You’ve Worked So Hard to Recruit (Mesa, AZ: Provol) 19945.

Bottorf, Jim, Judy Bottorf, and Maggie King, Volunteer Recognition: How to Make It Work for You (Mesa, AZ: Provol) 19945.

Bradner, Jeanne, "It Starts with You...The Volunteer Administrator," Journal of Volunteer Administration, Spring 1993.

Bradner, Jeanne, "Recruitment, Orientation and Retention," in Tracy Connors, ed., The Volunteer Management Handbook (New York: John Wiley and Sons) 1995.

Bradner, Jeanne, "Strengths and Weaknesses of Volunteerism in Illinois and What that Means to Those Who Lead Volunteers," Journal of Volunteer Administration, Fall 1998.

Brainard, S., "Creating an Organizational Climate to Motivate Volunteers," Journal of Arts Management and the Law, Summer 1987.

Bramwell, R.D., "Seniors as Volunteers and Their Training," Journal of Volunteer Administration, Fall/Winter 1993/94.

Branson, Floyd and Norman Long, "Dismissing a Volunteer," Journal of Extension, Winter 1992.

Brazil, K. and D. Thomas, "The Role of Volunteers in a Hospital-Based Palliative Care Service," Journal of Palliative Care, Fall 1995.

Breaux, Tommy, "Psychosocial Support: A Crucial Component for the Successful Management of AIDS Volunteers," Journal of Volunteer Administration, Fall/Winter 1993/94.

Brennan, B., Seniors as Volunteers, A Profile of Volunteers Based on the 1987 National Survey on Volunteer Activity (Ottawa: Dept of the Secretary of State for the Voluntary Action Directorate, Multiculturalism, and Citizenship) 1988.

Brichacek, G.B., "Hospice Volunteer Turnover: A Measure of Quality Assurance in the Utilization of Volunteers," American Journal of Hospice Care, Nov/Dec 1988.

Brick, Yitzhak, Denys Correll, Sybill Francis, Sally Greengross and Bjarne Hastrup, "Managing Volunteers: Global Concerns, Local Responses," Ageing International, Sept 1995.

Briggs, J., "Volunteer Qualities: A Survey of Hospice Volunteers," Oncology Nursing Forum, Vol 14(1), 1987.

Brill, Cathy, "The Effects of Participation in Service Learning on Adolescents with Disabilities," Journal of Adolescence, August 1994.

Britton, Neil, "Permanent Disaster Volunteers: Where Do They Fit?," Nonprofit and Voluntary Sector Quarterly, Winter 1991.

Broadbridge, Adelina and Suzanne Horne, "Volunteers in Charity Retailing: Recruitment and Training," Nonprofit Management and Leadership, Spring 1996.

Brock, Henry, Parent Volunteer Programs in Early Childhood Education, (Hamden, CT: Shoe String Press) 1976.

Brook, Shelly, Irene Fantopoulos, Fiona Johnston, and Paula Goering, "Training Volunteers to Work with the Chronic Mentally Ill in the Community," Hospital and Community Psychiatry, August 1989.

Brown, Barbara, "The Identification of Major Competencies and Attributes Needed by Volunteer Literacy Tutors of Adults," Adult Literacy and Basic Education, Spring 1982.

Brown, E. and Zahrly, J. "Commitment and Tenure of Highly Skilled Volunteers: Management Issues in a Nonprofit Agency," Working Paper No. 12. San Francisco: Institute for Nonprofit Organization Management, University of San Francisco, February 1990.

Brown, E. and Zahrly, J. "Nonmonetary Rewards for Skilled Volunteer Labor: A Look at Crisis Intervention Volunteers," Nonprofit and Voluntary Sector Quarterly, Spring 1989.

Brown, Eleanor, "Gifts of Money and Gifts of Time: Estimating the Effects of Tax Prices and Available Time," Journal of Public Economics, April 1992.

Brown, Kathleen, "Thoughts on the Supervision of Volunteers," Voluntary Action Leadership, Spring 1984.

Brown, Kathleen, "What Goes Wrong and What Can We Do About It?," Voluntary Action Leadership, Spring 1981.

Brown, Kathleen, Keys to Making a Volunteer Program Work, (Richmond, CA: Arden Publications) 1982.

Brudney, J. and Duncombe, W. "An Economic Evaluation of Paid, Volunteer, and Mixed Staffing Options for Public Services," Public Administration Review, 1992.

Brudney, J. and Duncombe, W., "The Optimal Mix of Volunteer and Paid Staff in Local Governments: An Application to Municipal Fire Departments," Public Finance Quarterly, July 1995.

Brudney, J. Fostering Volunteer Programs in the Public Sector (San Francisco: Jossey-Bass) 1990.

Brudney, J., "Designing and Managing Volunteer Programs," in Robert Herman, ed., The Jossey-Bass Handbook of Nonprofit Leadership and Management (San Francisco: Jossey-Bass) 1994.

Brudney, J., "Expanding the Government-by-Proxy Construct: Volunteers in the Delivery of Public Services," Nonprofit and Voluntary Sector Quarterly, Vol 19 (4) 1990.

Brudney, J., "Preparing the Organization for Volunteers," in Tracy Connors, ed., The Volunteer Management Handbook (New York: John Wiley and Sons ) 1995.

Brudney, J., "The Availability of Volunteers: Implications for Local Governments," Administration and Society, Fall 1990.

Brudney, Jeffrey and Robert Warren, "Multiple Forms of Volunteer Activity in the Public Sector: Functional, Structural and Policy Dimensions," Nonprofit and Voluntary Sector Quarterly, Vol 19(1) 1990.

Brudney, Jeffrey, Teresa Love, and Chilik Yu, "The Association of Volunteer Administration and Professionalization for the Field: Suggestions from a Survey for the Membership," Journal of Volunteer Administration, Fall/Winter 1993/94.

Buckholz, Marjorie, "Volunteers and Agency Staff: Their Different Roles in Policy-Making Bodies," Journal of Voluntary Action Research, Vol 1(2) 1972.

Bucy, J.P., C.M. Klotzbach, and S. Miller, Helping Them to Do Their Best: A Guide to Using Volunteers in Runaway Centers (Washington: National Network of Runaway and Youth Services) 1986.

Bull, C. Neil and Paul Schmitz, " A Referral Agency for Volunteers: Its Clientele and Effectiveness," Journal of Voluntary Action Research, Vol 5(1) 1976.

Bull, C. Neil and Share DeCroix Bane, The Rural Elderly Volunteer: A Guide to Recruitment and Retention (Kansas City: UMKC National Resource Center for Rural Elderly) 1993.

Burch, Mary, Volunteering with Your Pet: How to Get Involved with Animal-Assisted Therapy With Any Kind of Pet (Howell Book House) 1996.

Burden, Catherine, Encore: Senior Volunteering Program, (Victoria, BC: Victoria Volunteer Bureau) 1991.

Burke, Mary Ann and Carl Liljenstolpe, Recruiting Volunteers: A Guide for Nonprofits (Los Altos, CA: Crisp Publications) 1992.

Burnett, Robert, "Don’t Forget the Military Volunteers," Voluntary Action Leadership, Summer/Fall 1987.

Burnham, Christopher, "Recruiting, Training and Supporting Volunteer Basic Writing Instructors: A Working Program," Journal of Basic Writing, Spring/Summer 1984.

Burson, Lorraine, Recruiting and Training Volunteers for Church and Synagogue Libraries, (Bryn Mawr: Church and Synagogue Library Association) 1986.

Busching, William, "An Examination of Volunteering Among Members of a Fraternal Benefit Society Employing the Isstal and General Activity Models," Journal of Voluntary Action Research, Vol 16(4) 1987.

Bush, R. "Workers Compensation Rates for Volunteer Municipal Employees," 74 Illinois Bar Journal 328 (1985).

Buzzard, Lynn and Susan Edwards, Church Hiring and Volunteer Selection: A Legal and Policy Guide (University Press of America) 1995.

A-B [C] [D-F] [G-H] [I-L] [M] [N-O] [P-R] [S] [T-Z]

Steve McCurley is one of the best-known international trainers in the volunteer management field. He is a partner in VMSystems and is co-author (with Rick Lynch) of Volunteer Management: Mobilizing All the Resources of the Community. An earlier version of this bibliography is included in the book

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This file last modified 07/28/08