N-O
Nathanson, Ilene and Elizabeth Eggleton, "Motivation
Versus Program Effect on Length of Service: A Study of Four
Cohorts of Ombudservice Volunteers," Journal of Gerontological
Social Work, Vol 19(3/4) 1993.
National 4-H Council, TAXI: Taking Anybody into Expanded
Involvement (Washington: National 4-H Council) 1994.
National Association of Counties, The Volunteer Toolbox:
Visions for Improving the Service of America's Counties
(Washington, DC: NACO) 1990.
National Association of Volunteers in Criminal Justice, Guidelines
for the Effective Design and Management of Volunteer Involvement
in Juvenile and Criminal Justice (Madison, WI: NAVCJ)
1988.
National Center for Alcohol Education, National Institute
on Alcohol Abuse and Alcoholism, Public Health Service, US
Dept of Health, Education and Welfare, Using Volunteers
in Your Agency, (Washington: US Government Printing Office)
1978.
National Collaboration for Youth, Screening Volunteers
to Prevent Child Sexual Abuse (Washington: National Assembly)
1997.
National Crime Prevention Council, Reaching Out: School-Based
Community Service Programs, (Washington, DC: NCPC) 1989.
National Information Center on Volunteerism and The Religiously
Oriented Volunteer Group, Religion and Volunteering: A
First Portfolio (Boulder: NICOV) 1978.
National Park Service, US Department of the Interior, Volunteers
in the Parks,(Washington, DC: Government Printing Office)
1982.
National School Safety Center, Hiring the Right People:
Guidelines for Selection and Screening of Youth-Serving Professionals
and Volunteers, (Malibu: National School Safety
Center) 1994.
National Victim Center, "Guidelines for Interviewing
Victims as Volunteers," Voluntary Action Leadership,
Fall 1988.
Navaratnam, K.K., Delwyn Dyer and Jane Asche, "Motivating
Volunteers: How the Rewards of Unpaid Work Can Meet Peoples
Needs," Journal of Voluntary Action Research,
Jan/March 1986.
Navaratnam, Kathiravelu, "Volunteers Training Volunteers:
A Model for Human Service Delivery," Journal of Volunteer
Administration, Fall 1986.
Naylor, Harriet, "Beyond Managing Volunteers,"
Journal of Voluntary Action Research, Vol 14(2/3) 1985.
Naylor, Harriet, Leadership for Volunteering (Dryden,
NY: Dryden Associates) 1976.
Naylor, Harriet, Volunteers Today, (Dryden, NY: Dryden
Associates)1967.
Naylor, Harriet, Volunteers Today: Finding, Training and
Working with Them, (Dryden, NY: Dryden Associates) 2nd
Edition, 1984.
Neate, John, Quality through Volunteers, (London:
Volunteer Centre UK) November 1995.
Nelson, H. Wayne, Clara Pratt, Charles Carpenter, and Kathy
Walter, "Factors Affecting Volunteer Long-Term Care Ombudsman
Organizational Commitment and Burnout," Nonprofit
and Voluntary Sector Quarterly, Fall 1995.
Nelson, Linda, Volunteerism: A Manual for Implementation,
(Greenville, NC: East Carolina University 1986.
Nelson, Marilyn, "Why Do They Do It? A Study of Volunteer
Commitment in the Parish Setting," Journal of Volunteer
Administration, Winter 1999.
Nelson, Wayne, "Long-Term Care Volunteer Roles on Trial:
Ombudsman Effectiveness Revisited," Journal of Gerontological
Social Work, 1995 (3-4).
Nelson, Wayne, Ruth Huber, and Kathy Walter, "Relationship
between Volunteer Long-Term Ombudsmen and Regulatory Nursing
Home Actions," Gerontologist, August 1995.
Nesbitt, W.H., M.W. Ross, R. Sunderland and E. Shelp, "Prediction
of Grief and HIV/AIDS-Related Burnout in Volunteers,"
AIDS Care, April 1996.
Nestor, Loretta and Carl Fillichio, "Valuing Diversity,"
Voluntary Action Leadership, Winter 1991.
Nestor, Loretta Guitierrez, "Culturally Diverse Volunteers,"
in Sue Vineyard and Steve McCurley, eds., Managing Volunteer
Diversity (Downers Grove: Heritage Arts Publishing) 1992.
Nestor, Loretta Gutierrez, "Hispanic Americans
Tapping a New Volunteer Market," Voluntary Action
Leadership, Fall 1984.
Nestor, Loretta, "Managing Cultural Diversity in Volunteer
Organizations," Voluntary Action Leadership, Winter
1991.
Netting, Ellen, "Ethical Issues in Volunteer Management
and Accountability," Social Work, May/June 1987.
Netting, F. Ellen, Ruth Huber, and James Kautz, "Volunteers
and Paid Long Term Ombudsmen: Differences in Complaint Resolution,"
Journal of Volunteer Administration Summer 1995.
Newell, Martha, Harriet Naylor and Betty Marcus, (Eds.),
The Role of the Volunteer in the Care of the Terminal Patient
and the Family (Arno Press) 1981.
Newman, Mike and Becky Montgomery, "Screening Volunteers
with Vulnerable Persons," Minnesota Office on Volunteer
Services Newsletter, Jan/March 1989.
Newman, Sally, Cindy Kramer, Charles Lyons, Rita OKane,
and Eve Siegel, Manual for Developing Intergenerational
Programs in Schools, (Alexandria, VA: National Association
of Partners in Education) 1987.
Newman, Sally, Emin Karip and Robert Faux, "Everyday
Memory Function of Older Adults: The Impact of Intergenerational
School Volunteer Programs," Educational Gerontology,
September 1995.
Newton, Lucy, "A Study of Attitudes and Perceptions
of Volunteers in Nonprofit Organizations," Journal
of Volunteer Administration, Winter 1995.
Ng, Kelly, "Volunteer Work and Settlement: A Study of
Chinese Immigrant Women," Canadian Journal of Community
Mental Health, Fall 1993.
Nickles, William, "Strategic Marketing of Volunteer
Programs for Social Causes," Journal of Volunteer
Administration, Winter 1983/84.
Nicoletti, John and Lottie Flater, "A Community-Oriented
Program for Training and Using Volunteers," Community
Mental Health Journal, Spring 1975.
Nonprofits' Risk Management and Insurance Institute, State
Liability Laws for Charitable Organizations and Volunteers
(Washington: NRMII) 1992.
Noyes, Katherine, Opportunity or Dilemma: Court-Referred
Community Service Workers (Richmond: Virginia Department
of Volunteerism) July 1990.
Nyp, Gary, "The Real Cost of Voluntarism," Front
& Centre, May 1996.
Nyp, Gary, "Whos Minding the Kids: Are Charities
Asking Enough Questions About Volunteers Working with Children?,"
Front & Centre, January 1997.
OConnor, H., "Recruiting and Training Volunteers
to Work with Persons with AIDS," Caring, November
1990.
O'Donald, Esther, "Re-Entry through Volunteering: The
Best Jobs that Money Can't Buy," Voluntary Action
Leadership, Fall 1989.
ODonald, Esther, Mobilizing and Managing Volunteers
in Disasters (Santa Cruz: Center for Volunteer Leadership)
1991.
ODonnell, J. and G. Kathi, "The Use of Volunteers
in a Community Mental Health Center Emergency and Reception
Service: A Comparative Study of Professional and Lay Telephone
Counseling," Community Mental Health Journal,
Spring 1977.
ONeill, Barbara, "How to Avoid Firing
Your Volunteers," Journal of Extension, Fall 1990.
Okun, Morris and Nancy Eisenberg, "A Comparison of Office
and Adult Day-Care Center Older Volunteers: Social-Psychological
and Demographic Differences," International Journal
of Aging and Human Development 1992 (3).
Okun, Morris and Nancy Eisenberg, "Motives and Intent
to Continue Organizational Volunteering among Residents of
a Retired Community Area," Journal of Community Psychology
July 1992.
Okun, Morris, "Predictors of Volunteer Status in a Retirement
Community," International Journal of Aging and Human
Development, 1993 (1).
Okun, Morris, "Relation between Motives for Organizational
Volunteering and Frequency of Volunteering by Elders,"
Journal of Applied Gerontology, June 1994.
Okun, Morris, Alicia Barr, and A. Regula Herzog, "Motivation
to Volunteer by Older Adults: A Test of Competing Measurement
Models," Psychology and Aging, Vol 13 (4) 1998.
Old, Doreen, "Volunteers in Public Service: A Canadian
Model for the Support of Volunteerism in Government,"
Journal of Volunteer Administration, Winter 1986/87.
Olson, Heather, Volunteers and the Law, (Edmonton,
AB: Volunteer Action Centre) 1982.
Olstad, Marva, Determinants of Satisfaction with Volunteer
Work (Calgary: University of Calgary) 1986.
Omoto, Allen and Mark Snyder, "Sustained Helping without
Obligation: Motivation, Longevity of Service and Perceived
Attitude Change among AIDS Volunteers," Journal of
Personality and Social Psychology, April 1995.
Omoto, Allen and Mark Snyder, "Volunteers and Their
Motivations: Theoretical Issues and Practical Concerns,"
Nonprofit Management and Leadership, Winter 1993.
Omoto, Allen, Mark Snyder, and J.P. Berghuis, "The Psychology
of Volunteerism: A Conceptual Analysis and A Program of Action
Research," in J.B. Pryor and G. D. Reeder, The Social
Psychology of HIV Infection (Hillsdale, NJ: Erlbaum).
Orme, Ted, Recruiting Low-Income Volunteers (Washington:
National Center for Voluntary Action) 1973.
Orr, Jeff, Terry Broomfield, Linda Church and Kathy Webb,
"Training Volunteers: Does It Differ from Staff Training?,"
Voluntary Action Leadership, Spring 1985.
Orr, Sally, "Volunteers as Advocates," Journal
of Voluntary Action Research, Vol 11(2/3) 1982.
Orwell, Patricia and Angela Whitcher, The Cost of Volunteering
( Berkhamsted: The Volunteer Centre) 1980.
Osterkamp, Lynn and Rosemary Chapin, "Community-Based
Volunteer Home-Repair and Home-Maintenance Programs for Elders:
An Effective Service Paradigm?," Journal of Gerontological
Social Work, Vol 24 (1/2) 1995.
Osterwail, Zahava and Haim Feingold, "A Student Volunteer
Program for Children from Disadvantaged Neighborhoods,"
Israeli Journal of Psychology and Counseling in Education,
February 1981.
Ouellette, Suzann, Brian Cassel, Halina Maslinka, and L.M.
Wong, "GMHC Volunteers and the Challenges and Hopes for
the Second Decade of AIDS," AIDS Education & Prevention,
1995, Vol 7 (Supplement).
Ozawa, Martha and Nancy Murrow-Howell, "Services Provided
by Elderly Volunteers: An Empirical Study," Journal
of Gerontological Social Work, Vol 13(1/2) 1988.
Ozminkowski, Ronald, Catherine Supiano and Ruth Campbell,
"Volunteers in Nursing Home Enrichment: A Survey to Evaluate
Training and Satisfaction," Activities, Adaptation
and Aging, Vol 15(3) 1991.
Steve McCurley is one of the best-known international
trainers in the volunteer management field. He is a partner
in VMSystems and is co-author (with Rick Lynch) of Volunteer
Management: Mobilizing All the Resources of the Community.
An earlier version of this bibliography is included in the book