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Volunteer Management Bibliography

Compiled by Steve McCurley
Latest Version: February 1999
Explanation of Bibliography

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Nathanson, Ilene and Elizabeth Eggleton, "Motivation Versus Program Effect on Length of Service: A Study of Four Cohorts of Ombudservice Volunteers," Journal of Gerontological Social Work, Vol 19(3/4) 1993.

National 4-H Council, TAXI: Taking Anybody into Expanded Involvement (Washington: National 4-H Council) 1994.

National Association of Counties, The Volunteer Toolbox: Visions for Improving the Service of America's Counties (Washington, DC: NACO) 1990.

National Association of Volunteers in Criminal Justice, Guidelines for the Effective Design and Management of Volunteer Involvement in Juvenile and Criminal Justice (Madison, WI: NAVCJ) 1988.

National Center for Alcohol Education, National Institute on Alcohol Abuse and Alcoholism, Public Health Service, US Dept of Health, Education and Welfare, Using Volunteers in Your Agency, (Washington: US Government Printing Office) 1978.

National Collaboration for Youth, Screening Volunteers to Prevent Child Sexual Abuse (Washington: National Assembly) 1997.

National Crime Prevention Council, Reaching Out: School-Based Community Service Programs, (Washington, DC: NCPC) 1989.

National Information Center on Volunteerism and The Religiously Oriented Volunteer Group, Religion and Volunteering: A First Portfolio (Boulder: NICOV) 1978.

National Park Service, US Department of the Interior, Volunteers in the Parks,(Washington, DC: Government Printing Office) 1982.

National School Safety Center, Hiring the Right People: Guidelines for Selection and Screening of Youth-Serving Professionals and Volunteers, (Malibu: National School Safety Center) 1994.

National Victim Center, "Guidelines for Interviewing Victims as Volunteers," Voluntary Action Leadership, Fall 1988.

Navaratnam, K.K., Delwyn Dyer and Jane Asche, "Motivating Volunteers: How the Rewards of Unpaid Work Can Meet People’s Needs," Journal of Voluntary Action Research, Jan/March 1986.

Navaratnam, Kathiravelu, "Volunteers Training Volunteers: A Model for Human Service Delivery," Journal of Volunteer Administration, Fall 1986.

Naylor, Harriet, "Beyond Managing Volunteers," Journal of Voluntary Action Research, Vol 14(2/3) 1985.

Naylor, Harriet, Leadership for Volunteering (Dryden, NY: Dryden Associates) 1976.

Naylor, Harriet, Volunteers Today, (Dryden, NY: Dryden Associates)1967.

Naylor, Harriet, Volunteers Today: Finding, Training and Working with Them, (Dryden, NY: Dryden Associates) 2nd Edition, 1984.

Neate, John, Quality through Volunteers, (London: Volunteer Centre UK) November 1995.

Nelson, H. Wayne, Clara Pratt, Charles Carpenter, and Kathy Walter, "Factors Affecting Volunteer Long-Term Care Ombudsman Organizational Commitment and Burnout," Nonprofit and Voluntary Sector Quarterly, Fall 1995.

Nelson, Linda, Volunteerism: A Manual for Implementation, (Greenville, NC: East Carolina University 1986.

Nelson, Marilyn, "Why Do They Do It? A Study of Volunteer Commitment in the Parish Setting," Journal of Volunteer Administration, Winter 1999.

Nelson, Wayne, "Long-Term Care Volunteer Roles on Trial: Ombudsman Effectiveness Revisited," Journal of Gerontological Social Work, 1995 (3-4).

Nelson, Wayne, Ruth Huber, and Kathy Walter, "Relationship between Volunteer Long-Term Ombudsmen and Regulatory Nursing Home Actions," Gerontologist, August 1995.

Nesbitt, W.H., M.W. Ross, R. Sunderland and E. Shelp, "Prediction of Grief and HIV/AIDS-Related Burnout in Volunteers," AIDS Care, April 1996.

Nestor, Loretta and Carl Fillichio, "Valuing Diversity," Voluntary Action Leadership, Winter 1991.

Nestor, Loretta Guitierrez, "Culturally Diverse Volunteers," in Sue Vineyard and Steve McCurley, eds., Managing Volunteer Diversity (Downers Grove: Heritage Arts Publishing) 1992.

Nestor, Loretta Gutierrez, "Hispanic Americans – Tapping a New Volunteer Market," Voluntary Action Leadership, Fall 1984.

Nestor, Loretta, "Managing Cultural Diversity in Volunteer Organizations," Voluntary Action Leadership, Winter 1991.

Netting, Ellen, "Ethical Issues in Volunteer Management and Accountability," Social Work, May/June 1987.

Netting, F. Ellen, Ruth Huber, and James Kautz, "Volunteers and Paid Long Term Ombudsmen: Differences in Complaint Resolution," Journal of Volunteer Administration Summer 1995.

Newell, Martha, Harriet Naylor and Betty Marcus, (Eds.), The Role of the Volunteer in the Care of the Terminal Patient and the Family (Arno Press) 1981.

Newman, Mike and Becky Montgomery, "Screening Volunteers with Vulnerable Persons," Minnesota Office on Volunteer Services Newsletter, Jan/March 1989.

Newman, Sally, Cindy Kramer, Charles Lyons, Rita O’Kane, and Eve Siegel, Manual for Developing Intergenerational Programs in Schools, (Alexandria, VA: National Association of Partners in Education) 1987.

Newman, Sally, Emin Karip and Robert Faux, "Everyday Memory Function of Older Adults: The Impact of Intergenerational School Volunteer Programs," Educational Gerontology, September 1995.

Newton, Lucy, "A Study of Attitudes and Perceptions of Volunteers in Nonprofit Organizations," Journal of Volunteer Administration, Winter 1995.

Ng, Kelly, "Volunteer Work and Settlement: A Study of Chinese Immigrant Women," Canadian Journal of Community Mental Health, Fall 1993.

Nickles, William, "Strategic Marketing of Volunteer Programs for Social Causes," Journal of Volunteer Administration, Winter 1983/84.

Nicoletti, John and Lottie Flater, "A Community-Oriented Program for Training and Using Volunteers," Community Mental Health Journal, Spring 1975.

Nonprofits' Risk Management and Insurance Institute, State Liability Laws for Charitable Organizations and Volunteers (Washington: NRMII) 1992.

Noyes, Katherine, Opportunity or Dilemma: Court-Referred Community Service Workers (Richmond: Virginia Department of Volunteerism) July 1990.

Nyp, Gary, "The Real Cost of Voluntarism," Front & Centre, May 1996.

Nyp, Gary, "Who’s Minding the Kids: Are Charities Asking Enough Questions About Volunteers Working with Children?," Front & Centre, January 1997.

O’Connor, H., "Recruiting and Training Volunteers to Work with Persons with AIDS," Caring, November 1990.

O'Donald, Esther, "Re-Entry through Volunteering: The Best Jobs that Money Can't Buy," Voluntary Action Leadership, Fall 1989.

O’Donald, Esther, Mobilizing and Managing Volunteers in Disasters (Santa Cruz: Center for Volunteer Leadership) 1991.

O’Donnell, J. and G. Kathi, "The Use of Volunteers in a Community Mental Health Center Emergency and Reception Service: A Comparative Study of Professional and Lay Telephone Counseling," Community Mental Health Journal, Spring 1977.

O’Neill, Barbara, "How to Avoid ‘Firing’ Your Volunteers," Journal of Extension, Fall 1990.

Okun, Morris and Nancy Eisenberg, "A Comparison of Office and Adult Day-Care Center Older Volunteers: Social-Psychological and Demographic Differences," International Journal of Aging and Human Development 1992 (3).

Okun, Morris and Nancy Eisenberg, "Motives and Intent to Continue Organizational Volunteering among Residents of a Retired Community Area," Journal of Community Psychology July 1992.

Okun, Morris, "Predictors of Volunteer Status in a Retirement Community," International Journal of Aging and Human Development, 1993 (1).

Okun, Morris, "Relation between Motives for Organizational Volunteering and Frequency of Volunteering by Elders," Journal of Applied Gerontology, June 1994.

Okun, Morris, Alicia Barr, and A. Regula Herzog, "Motivation to Volunteer by Older Adults: A Test of Competing Measurement Models," Psychology and Aging, Vol 13 (4) 1998.

Old, Doreen, "Volunteers in Public Service: A Canadian Model for the Support of Volunteerism in Government," Journal of Volunteer Administration, Winter 1986/87.

Olson, Heather, Volunteers and the Law, (Edmonton, AB: Volunteer Action Centre) 1982.

Olstad, Marva, Determinants of Satisfaction with Volunteer Work (Calgary: University of Calgary) 1986.

Omoto, Allen and Mark Snyder, "Sustained Helping without Obligation: Motivation, Longevity of Service and Perceived Attitude Change among AIDS Volunteers," Journal of Personality and Social Psychology, April 1995.

Omoto, Allen and Mark Snyder, "Volunteers and Their Motivations: Theoretical Issues and Practical Concerns," Nonprofit Management and Leadership, Winter 1993.

Omoto, Allen, Mark Snyder, and J.P. Berghuis, "The Psychology of Volunteerism: A Conceptual Analysis and A Program of Action Research," in J.B. Pryor and G. D. Reeder, The Social Psychology of HIV Infection (Hillsdale, NJ: Erlbaum).

Orme, Ted, Recruiting Low-Income Volunteers (Washington: National Center for Voluntary Action) 1973.

Orr, Jeff, Terry Broomfield, Linda Church and Kathy Webb, "Training Volunteers: Does It Differ from Staff Training?," Voluntary Action Leadership, Spring 1985.

Orr, Sally, "Volunteers as Advocates," Journal of Voluntary Action Research, Vol 11(2/3) 1982.

Orwell, Patricia and Angela Whitcher, The Cost of Volunteering ( Berkhamsted: The Volunteer Centre) 1980.

Osterkamp, Lynn and Rosemary Chapin, "Community-Based Volunteer Home-Repair and Home-Maintenance Programs for Elders: An Effective Service Paradigm?," Journal of Gerontological Social Work, Vol 24 (1/2) 1995.

Osterwail, Zahava and Haim Feingold, "A Student Volunteer Program for Children from Disadvantaged Neighborhoods," Israeli Journal of Psychology and Counseling in Education, February 1981.

Ouellette, Suzann, Brian Cassel, Halina Maslinka, and L.M. Wong, "GMHC Volunteers and the Challenges and Hopes for the Second Decade of AIDS," AIDS Education & Prevention, 1995, Vol 7 (Supplement).

Ozawa, Martha and Nancy Murrow-Howell, "Services Provided by Elderly Volunteers: An Empirical Study," Journal of Gerontological Social Work, Vol 13(1/2) 1988.

Ozminkowski, Ronald, Catherine Supiano and Ruth Campbell, "Volunteers in Nursing Home Enrichment: A Survey to Evaluate Training and Satisfaction," Activities, Adaptation and Aging, Vol 15(3) 1991.

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Steve McCurley is one of the best-known international trainers in the volunteer management field. He is a partner in VMSystems and is co-author (with Rick Lynch) of Volunteer Management: Mobilizing All the Resources of the Community. An earlier version of this bibliography is included in the book

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This file last modified 07/28/08