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Book Recommendations: The “Art” of Volunteer Management

August 19th, 2009

Now we want to hear from you, since a blog is all about interaction.  So we’ll pose a question that we plan to continue as a feature of this blog:

What book that is not specifically about managing volunteers has helped you most in your work?

To put it in another way – we all know volunteer management is as much an art as it is a science. You can have a targeted recruitment campaign, airtight interviewing and screening, and a perfect policy and procedure manual…and still have reluctant or dismissive paid staff, personality clashes and power plays among volunteers, and a headache at the end of the day. What books have helped you with the “art” of successfully leading volunteers, even if the author didn’t know that would be what you would take away?

Here are some starter suggestions, along with links to where you can learn more about each book on Amazon.com.

In her newest book, Visionary Leadership in Volunteer Programs, volunteer management pioneer Marlene Wilson recommends several books that helped maintain her passion for service and leadership in difficult times:

Energize president Susan Ellis likes Roger von Oech’s A Whack on the Side of the Head: How You Can Be More Creative, which is in its 25th anniversary edition, and A Kick in the Seat of the Pants to help in discovering creative, innovative solutions for tough problems.  These books also have great exercises for group training.

And I, personally, would recommend Peace Is Every Step: The Path of Mindfulness in Everyday Life, as a reminder to be present in and appreciate each moment – the accomplishments of the volunteers we lead are truly amazing, but it’s easy to get too preoccupied to see that.

Please share your favorite book that helps with the “art” of volunteer management in the comments.

  1. lindsay
    August 26th, 2009 at 09:48 | #1

    Hi Lori, and thanks for your recommendation! I have also read and enjoyed “Now, Discover Your Strengths” and agree that it’s a great book for VMs. You make a really important point about a strength being something you love, not just something you do well…the topic of pro-bono, skills-based volunteering is really “hot” right now, but it’s also important to remember that volunteers may want to do something completely different from their paid jobs in their volunteer roles.
    Best,
    Lindsay
    Energize Bookstore Manager

  2. August 25th, 2009 at 17:29 | #2

    Without a doubt, Marcus Buckingham’s, “Now, Discover Your Strengths” continues to make a huge impact on my management philosophy. The basic premise; “Instead of focusing on weaknesses and trying to improve them, focus on what makes you special and unique. A strength is something that makes you feel strong. Not simply something you do well.”
    Many times folks are stuck in a 40+ hour a week job simply doing what they do well. They don’t love it, but they are good at what they do so they stay and collect a paycheck. They come to me (or any volunteer manager) looking for an opportunity to use their strengths in a volunteer role. They may not articulate it in these words, but the desire to do something that strengthens them is often a driving force to get involved in volunteering.

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