For a family counseling agency, Energize conducted
a needs assessment and outlined 61 ways volunteers could
be incorporated into service delivery. Through interviews
with representative salaried staff and volunteers, we also
identified areas requiring revised policies and procedures.
For a new, constituent-run agency serving people with
disabilities, Energize gave individualized training
to key staff over a period of eight months on how to integrate
volunteers into their specialized client services.
For a state justice department, Energize worked with
the volunteer project director to redesign the recordkeeping
and reporting system and to assess the effectiveness of
the volunteer management techniques being utilized.
For an urban Volunteer Center, Energize guided
a long-range planning committee in reorganizing the agency.
Over a period of three months, we met with community representatives,
funding sources, agency staff and Board members to clarify
local needs. We compiled several reports on current trends
in clearinghouses for voluntary action and on alternative
scenarios for agency mission, programming, and funding base.
For a large, all-volunteer association, Energize directed
a year-long project to restructure the group's operating
procedures. We formed and coordinated issue task forces
and facilitated Board redefinition of association goals. The
result of the consultation process was a complete revision
of by-laws, Board composition, and service priorities.