Measuring Up: Assessment Tools for Volunteer Programs

Steve McCurley and Sue Vineyard

This book will help you if:

You need help assessing your program's effectiveness

You want to design the best checklists and surveys

You would like to ask questions that provide useful answers

Heritage Arts, 1997, 72 pages, ISBN 0-911029-48-6, electronic version only

Electronic version:


Price: US$10.00

Susan Says:

Here's the book you've been looking for to "prove" the results and effectiveness of the volunteer program you lead! Nearly 70 timeless tools to help you evaluate your plans, program, organization, the people involved and even yourself. The authors have gathered strong, practical assessment instruments throughout 25+ years of working with the very best volunteer programs. Ready for you to copy and use, tools include:

  • Assessing Agency Readiness for Volunteers
  • Checklist Prior to Recruitment
  • Assessing Motivations
  • Matching People and Work
  • Placement Checklist
  • Training Design Worksheet
  • Assessing Volunteer Recognition
  • Exit Interview Questionnaire
  • Assessing Public Image

Other key subjects include diagnosing organization norms, the potential for successful change and for fundraising success, hidden problems, meetings, climate health, responsibilities, job stress and many, many more.

 
Readers' Reviews

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Brief Excerpt

Exit Interview Questionnaire, p.26

We are always striving to improve the performance of our volunteer involvement system. As one of our volunteers, we would appreciate your help in identifying areas in which we might do better. Please be as complete and honest as you can in answering the following questions – all of the information collected will be kept strictly confidential, but it will be utilized to ensure that others who volunteer will receive the best possible treatment.

1. Approximately how long did you volunteer with us?

2. In general what type of volunteer work did you do with us?

3. Why are you leaving? (Please check all that apply.)

__ Job accomplished. __Moving to new location. __Need a change.

__Didn't like job I was given. __Didn't feel welcome. __Didn't feel well utilized

__Other time commitments __Other:

4. What did you like best about volunteering with us?

5. What suggestions would you make for changes or improvement in our volunteer effort?

6. Overall, how would you rate your experience in volunteering with us?

Terrible
Average
Good
1 2 3 4 5

Thanks for your help in completing this form and your volunteering with us.

We appreciate the help you've given us in trying to better assist our clients and our community.

 

 

Table of Contents

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