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"Investing in Volunteerism: The Impact of Service Initiatives in Selected Texas
State Agencies"
A report prepared for the TX Commission on Volunteerism and Community Service
by The RGK Center for Philanthropy and Community Service, LBJ School of
Public Affairs, University of Texas by Sarah Jane Rehnborg, Catherine Fallon
and Benjamin Hinerfeld 2002
While
the general public recognizes the volunteer labor force as the backbone of the
nonprofit sector, fewer realize that 25 to 30% of volunteer efforts are directed
towards public sector service. Part of a growing body of research on volunteers
in the public sector, “Investing in Volunteerism: The Impact of Service Initiatives
in Selected Texas State Agencies,” sheds light on the role of volunteer initiatives
in Texas state government. The study, conducted by the RGK Center for Philanthropy
and Community Service at the University of Texas at Austin for the Texas Commission
on Volunteerism and Community Service, provides a qualitative analysis of the
work volunteers perform for selected state agencies and the management structures
governing volunteer involvement. It reviews the data these programs collect
about their volunteer involvement.
Using
a 46-question survey instrument, the researchers contacted volunteer program
personnel at 22 Texas state agencies and one nonprofit (Texas CASA) that
works closely with the state court system and receives state appropriations.
Survey responses were received from twenty of the twenty-two organizations
approached with eighteen agencies reporting some level of volunteer program
activity. Respondents from the eighteen agencies with programs provided
details on thirty-three different community-based initiatives. From the
surveys, a “snapshot” of volunteerism
in the state of Texas emerged.
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