In this third e-Volunteerism article in the Sabotage series, the authors turn their focus to those organizations that engage and deploy millions of volunteers globally. They list 10 universal actions that not-for-profit and government agencies engage in, and argue that these actions make their volunteer programs less effective, reduce volunteer commitment, and ultimately lead to costly mistakes, lost revenue and reduced scope. More importantly, in the context of a major demographic shift, the authors argue that these actions may cause hundreds of thousands of organizations to be faced with a service delivery crisis within a decade, when volunteers are few and far between. Practical solutions for moving forward are considered as the authors present 10 important antidotes to help organizations avoid sabotaging their volunteer programs.

 

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