Employee/Volunteer Relations

Building Staff/Volunteer Relations

Insight into (and humor about) the reasons for tension between employees and volunteers and practical strategies for designing satisfying work for both groups.

From the Top Down

Outlines the key executive decisions necessary to lay the foundation for effective volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, dollar value of volunteers.

Handling Problem Volunteers

Insightful and humorous guide to dealing with a wide range of problem behaviors exhibited by some volunteers, from irritating to seriously dysfunctional.

Volunteer Management: Mobilizing All the Resources of the Community, 2nd Edition

The most widely utilized text in the world on the theory and practice of managing a volunteer program, now updated and expanded.

Volunteer Management for Animal Care Organizations

Geared specifically to the challenges posed by an animal shelter environment but can help any animal care organization build its volunteer program.

What We Learned (the Hard Way) about Supervising Volunteers

Advice, wisdom, and experience from over 85 real-life, on-the-job supervisors of volunteers: crystal clear analysis of what works and what doesn’t in supervision.