Evaluation/Program Assessment

Leading the Way to Successful Volunteer Involvement: Practical Tools for Busy Executives

A set of checklists, worksheets, idea stimulators, and other practical guides for senior-level leaders to incorporate volunteer involvement as a key ingredient in the overall strategy of an organization.

Measuring Up

Dozens of forms to plan for and then fairly assess your program readiness, success, climate, volunteer performance, training, change, customer services, communication, recruitment, recognition, image and much more.

Training Module 8 in The 55-Minute Training Series: Mutual Performance Reviews

Explores why people volunteer and teaches how to respect and respond to differences in motivational needs.

Training Module 10 in The 55-Minute Training Series: Volunteer Program Evaluation

Discusses the purpose and values of a volunteer program evaluation and helps identify the steps needed to carry out an evaluation.

Volunteer Management Audit

A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.

What We Learned (the Hard Way) about Supervising Volunteers

Advice, wisdom, and experience from over 85 real-life, on-the-job supervisors of volunteers: crystal clear analysis of what works and what doesn’t in supervision.

The Youth Volunteer Audit

An assessment and planning tool for developing best practices for dealing with young people as volunteers, complete with forms to copy and use again.