Volunteer Work Design

Building Staff/Volunteer Relations
Insight into (and humor about) the reasons for tension between employees and volunteers and practical strategies for designing satisfying work for both groups.

Keeping Volunteers: A Guide to Retention
How to enhance volunteer retention and motivation, avoid volunteer burnout, get beyond short-term commitments, and more – subjects of critical interest to every volunteer program manager.

Training Module 1 in The 55-Minute Training Series: Designing Positions for Volunteers
Designed to sensitize volunteers and staff to the significance of written volunteer job descriptions.

Volunteer Management: Mobilizing All the Resources of the Community, 2nd Edition
The most widely utilized text in the world on the theory and practice of managing a volunteer program, now updated and expanded.

Volunteer Management for Animal Care Organizations
Geared specifically to the challenges posed by an animal shelter environment but can help any animal care organization build its volunteer program.

Volunteer Recruitment (and Membership Development) Book, Third Edition
Complete guide to recruitment, from designing volunteer roles to assessing your organization’s image to where and how to look for new volunteers. Long chapter on membership development for all-volunteer organizations.