Volunteer Work Design

A People Lens: 101 Ways to Move Your Organization Forward

Sprinkled with true stories of innovative volunteer engagement, best-practice tips, and perspectives from agency leaders and volunteers, this book will change how you think about engaging highly-skilled volunteers.

Building Staff/Volunteer Relations

Insight into (and humor about) the reasons for tension between employees and volunteers and practical strategies for designing satisfying work for both groups.

Exploring Volunteer Space: The Recruiting of a Nation

A philosophic-yet-practical exploration of the universe of volunteering, attempting to describe, define and explain how and where volunteering occurs.

Keeping Volunteers: A Guide to Retention

How to enhance volunteer retention and motivation, avoid volunteer burnout, get beyond short-term commitments, and more – subjects of critical interest to every volunteer program manager.

Training Module 1 in The 55-Minute Training Series: Designing Positions for Volunteers

Designed to sensitize volunteers and staff to the significance of written volunteer job descriptions.

Volunteer Management: Mobilizing All the Resources of the Community, 3rd Edition

The most widely utilized text in the world on the theory and practice of managing a volunteer program, revised for 2011.

Volunteer Management for Animal Care Organizations (free)

As of August 2011, now offered as a free resource by the Humane Society of the U.S.! Geared specifically to the challenges posed by an animal shelter environment but can help any animal care organization build its volunteer program.

Volunteer Recruitment (and Membership Development) Book, Third Edition

Complete guide to recruitment, from designing volunteer roles to assessing your organization’s image to where and how to look for new volunteers. Long chapter on membership development for all-volunteer organizations.