Training Module 11 in The 55-Minute Training Series: Risk Management in Volunteer Programs
Shares the importance of adhering to policies and procedures for managing risk in a volunteer program, as well as suggestions for controlling, alleviating or diminishing risk.

Training Module 12 in The 55-Minute Training Series: Volunteer Recognition
Helps salaried and volunteer staff appreciate the significance of meaningful recognition and to generate creative formal and informal ways to acknowledge volunteers and staff.

Training Module 2 in The 55-Minute Training Series: Volunteer Recruitment
Explores targeted volunteer recruitment: develop a strategy of invitation to reach the best people to fill your volunteer positions.

Training Module 3 in The 55-Minute Training Series: Interviewing Volunteers
Designed to examine the need for interviewing and screening volunteers and to share the basic process and skills necessary to do it effectively.

Training Module 4 in The 55-Minute Training Series: Volunteer Motivation
Explores why people volunteer and teaches how to respect and respond to differences in motivational needs.

Training Module 5 in The 55-Minute Training Series: Supervising Volunteers
Identifies the basic skills and characteristics of good volunteer supervision, clarifies the supervisor's role with volunteers, and explores methods and systems for carrying out this role.

Training Module 6 in The 55-Minute Training Series: Orienting and Training Volunteers
Explores the rationale and elements of volunteer orientation and training, and how to deal with the challenges inherent in training today's volunteers.

Training Module 7 in The 55-Minute Training Series: Delegating to Volunteers
Explores the values of responsible delegation and teaches procedures and techniques for doing it well.

Training Module 8 in The 55-Minute Training Series: Mutual Performance Reviews
Explores why people volunteer and teaches how to respect and respond to differences in motivational needs.

Training Module 9 in The 55-Minute Training Series: Handling Volunteer Performance Problems
Identifies some of the causes of volunteer performance problems and examines options for dealing with volunteer performance gaps.

Visionary Leadership in Volunteer Programs: Insight and Inspiration from the Speeches of Marlene Wilson
A collection of favorite and most-requested presentations from Marlene Wilson, volunteer management pioneer and leader in the field.

"Voices from the Past" Collection
A set of a dozen articles rediscovering the lost volunteer history of key volunteer organizations and individuals.

Volunteer Management for Animal Care Organizations
Geared specifically to the challenges posed by an animal shelter environment but can help any animal care organization build its volunteer program.

Volunteer Management: Mobilizing All the Resources of the Community, 2nd Edition
The most widely utilized text in the world on the theory and practice of managing a volunteer program, now updated and expanded.

Volunteer Management Audit
A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.

Volunteer Management: An Essential Guide, 2nd edition
Truly an "essential guide," the book is filled with solid information for both starting and stengthening a volunteer program in any setting.

Volunteer Recognition Skit Kit
Have fun at your volunteer recognition events! Seven original skits complete with instructions, complete scripts, song words, and ideas for adaptation.

Volunteer Recruitment (and Membership Development) Book, Third Edition
Complete guide to recruitment, from designing volunteer roles to assessing your organization’s image to where and how to look for new volunteers. Long chapter on membership development for all-volunteer organizations.

Volunteering by People with Disabilities
A guide from the UK on how to recruit and retain people with disabilities in volunteer work as a route to opportunity, with a realistic approach to issues and barriers.

Volunteering by Unemployed People
A guide from the UK on how to recruit and retain people who are unemployed in volunteer work as a route to opportunity, with a realistic approach to issues and barriers.

What Can I Say?
A clear, concise guide on how to communicate with people who are ill.

What Counts: Social Accounting for Nonprofits and Cooperatives
A very timely analysis of a major challenge facing nonprofits today - how to properly assess social impacts and the important contributions of volunteers.

What We Learned (the Hard Way) about Supervising Volunteers
Advice, wisdom, and experience from over 85 real-life, on-the-job supervisors of volunteers: crystal clear analysis of what works and what doesn’t in supervision.

When Everyone's a Volunteer
Challenges conventional wisdom about boards, fundraising, and membership development when applied to grassroots volunteer efforts. Includes great group interaction exercises.

Working Shoulder to Shoulder: Stories and Strategies of Youth-Adult Partnerships That Succeed
Stories and strategies of youth-adult partnerships that succeed, with over 20 reproducible tools to help you engage youth participants to the greatest effect in your organization.

You Cannot Be Serious
Packed with practical information, stories, tools and resources, this guide provides support and advice for people committed to making their organizations more socially inclusive and including individuals with mental health problems as volunteers.

Your Guide to Youth Board Involvement and the Law
An analysis of the key legal issues arising when involving young people under the age of 18 on a board of directors, with strategies to maximize youth involvement whatever your state’s laws.

The Youth Volunteer Audit
An assessment and planning tool for developing best practices for dealing with young people as volunteers, complete with forms to copy and use again.