From the Top Down
Outlines the key executive decisions necessary to lay the foundation for successful volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, cost and value of volunteers, and more.
Demystifies risk management and sets out in plain language what every volunteer program needs to know about this sometimes scary, always critical subject.
Beyond Police Checks
Definitive guide for screening volunteers and employees, explaining why and how to assure everyone's protection.
Branch Networks in the 21st Century
Helps those in national or large organizations to think about how branch or regional offices can strengthen, support, and extend their reach.
A walk-through of the importance of developing policies for and about volunteers, with clear examples and templates.
Leading the Way to Successful Volunteer Involvement
Workbook of checklists, worksheets, idea stimulators, and other practical tools for senior-level leaders to incorporate volunteer involvement as a key ingredient in the overall strategy of an organization.
Model Volunteer Handbook
Detailed guide about developing a handbook for new volunteers, with specific suggested topics and examples of policy statements.
Volunteer Management Audit
A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.
Measuring the Impact of Volunteers
Presents the innovative Volunteer Resources Balanced Scorecard measurement and planning tool for aligning volunteer effort with organizational goals and effectively assessing the impact of that effort.