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Program Assessment

Books and articles devoted to this subject or that have a substantial component on the subject are shown below.

Book cover for From the Top DownFrom the Top Down

Outlines the key executive decisions necessary to lay the foundation for successful volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, cost and value of volunteers, and more.

Book coverBest of All

A compendium of the best techniques for leading volunteer engagement, proven to work in a myriad of settings.

Book coverLeading the Way to Successful Volunteer Involvement

Workbook of checklists, worksheets, idea stimulators, and other practical tools for senior-level leaders to incorporate volunteer involvement as a key ingredient in the overall strategy of an organization.

Book coverMeasuring Up

Dozens of forms to assess volunteer involvement in your organization including forms for agency readiness for volunteers, volunteer feedback, assessing organizational climate, and personal satisfaction in your job. 

Book coverThe Youth Volunteer Audit

An assessment and planning tool for developing best practices for dealing with young people as volunteers, complete with forms to copy and use again.

Training Module 10: Volunteer Program Evaluation

Discusses the purpose and values of a volunteer program evaluation and helps identify the steps needed to carry out an evaluation.

Volunteer Management Audit

A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.

Book coverWhat Counts

A very timely analysis of a major challenge facing nonprofits today - how to properly assess social impacts and the important contributions of volunteers.

book cover Measuring the Impact of VolunteersMeasuring the Impact of Volunteers

Presents the innovative Volunteer Resources Balanced Scorecard measurement and planning tool for aligning volunteer effort with organizational goals and effectively assessing the impact of that effort.