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E-Books (PDF)

Training Module 11: Risk Management in Volunteer Programs

Shares the importance of adhering to policies and procedures for managing risk in a volunteer program, as well as suggestions for controlling, alleviating or diminishing risk.

Training Module 12: Volunteer Recognition

Helps salaried and volunteer staff appreciate the significance of meaningful recognition and to generate creative formal and informal ways to acknowledge volunteers and staff.

Visionary Leadership in Volunteer ProgramsVisionary Leadership in Volunteer Programs

A collection of favorite and most-requested presentations from Marlene Wilson, volunteer management pioneer and leader in the field.

Voices from the Past Collection"Voices from the Past" Collection

A set of a dozen articles rediscovering the lost volunteer history of key volunteer organizations and individuals.

Volunteer Management- How and Why?Volunteer Management - How and Why?

A holistic, organizational approach to strategically engaging volunteers in organizations.

Volunteer Management Audit

A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.

Volunteer Management for Animal Care OrganizationsVolunteer Management for Animal Care Organizations (free PDF)

Geared specifically to the challenges posed by an animal shelter environment but can help any animal care organization build its volunteer program.

Volunteer Management in Cultural InstitutionsVolunteer Management in Cultural Institutions

Experience-based and thoughtful roadmap to creating and managing volunteers in arts settings, combining western best practice with the perspective of eastern Europe.

Volunteer Management 3rd EditionVolunteer Management: Mobilizing All the Resources of the Community

The most widely utilized text in the world on the theory and practice of managing a volunteer program, revised for the third time.

Volunteer Program Management: Essential GuideVolunteer Program Management

Truly an essential guide, the book is filled with solid information for both starting and strengthening a volunteer program in any setting.

Volunteer Recognition Skit KitVolunteer Recognition Skit Kit

Have fun at your volunteer recognition events! Seven original skits complete with instructions, complete scripts, song words, and ideas for adaptation.

Volunteer Shelf LifeThe Volunteer Shelf Life

Recognize the temporary nature of volunteering and the many reasons why volunteers might leave.

Volunteering by People with DisablilitiesVolunteering by People with Disabilities

A guide from the UK on how to recruit and retain people with disabilities in volunteer work as a route to opportunity, with a realistic approach to issues and barriers.

Volunteering by Unemployed PeopleVolunteering by Unemployed People

A guide from the UK on how to recruit and retain people who are unemployed in volunteer work as a route to opportunity, with a realistic approach to issues and barriers.

Volunteering and the Test of TimeVolunteering and the Test of Time

Drawing together a selection of articles, this book illuminates the ways that the political and social context in which volunteering operates has changed from the 1990s to the present.

Book coverWhat Can I Say?

A clear, concise guide on how to communicate with people who are ill.

Book coverWhat Counts

A very timely analysis of a major challenge facing nonprofits today - how to properly assess social impacts and the important contributions of volunteers.

Supervising VolunteersWhat We Learned (the Hard Way) about Supervising Volunteers

Advice, wisdom, and experience from over 85 real-life, on-the-job supervisors of volunteers: crystal clear analysis of what works and what doesn't in supervision.

Book Cover When Everyone's a Volunteer

Challenges conventional wisdom about boards, fundraising, and membership development when applied to grassroots volunteer efforts. Includes great group interaction exercises.

Book coverWorking Shoulder to Shoulder

Stories and strategies of youth-adult partnerships that succeed, with over 20 reproducible tools to help you engage youth participants to the greatest effect in your organization.

You Cannot Be Serious!

Packed with practical information, stories, tools and resources, this guide provides support and advice for making organizations more socially inclusive and including individuals with mental health problems as volunteers.

Youth Board Involvement and the LawYour Guide to Youth Board Involvement and the Law (free PDF)

An analysis of the key legal issues arising when involving young people under the age of 18 on a board of directors, with strategies to maximize youth involvement whatever your state's laws.

Book coverThe Youth Volunteer Audit

An assessment and planning tool for developing best practices for dealing with young people as volunteers, complete with forms to copy and use again.

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