It's Tough at the Top, 2ND EDITION
Second Edition for 2017. Practical, no-nonsense guide to upper-level management blending leadership theory with personality style and the ability to generate support from all sources.
Keep Those Volunteers Around
A back-to-basics book on volunteer retention. A dozen easy tips to excite, inspire, & retain your most valuable asset...volunteers.
Examines the art of keeping volunteers productively connected to the organization including how to enhance volunteer motivation, avoid volunteer burnout, get beyond short-term commitments, and more.
Leading the Way to Successful Volunteer Involvement
Workbook of checklists, worksheets, idea stimulators, and other practical tools for senior-level leaders to incorporate volunteer involvement as a key ingredient in the overall strategy of an organization.
Measuring the Impact of Volunteers
Presents the innovative Volunteer Resources Balanced Scorecard measurement and planning tool for aligning volunteer effort with organizational goals and effectively assessing the impact of that effort.
Dozens of forms to assess volunteer involvement in your organization including forms for agency readiness for volunteers, volunteer feedback, assessing organizational climate, and personal satisfaction in your job.
Model Volunteer Handbook
Detailed guide about developing a handbook for new volunteers, with specific suggested topics and examples of policy statements.
The New Breed, Second Edition
Understand the wants and needs today’s “new breed” of volunteers, especially those who don’t respond to old management styles.
Patrons, Presidents and Personalities
Unique and helpful guide to the challenge of working with celebrities who endorse or fundraise as volunteers for your organization – maximize the rewards, minimize the risks.
A People Lens
Sprinkled with true stories of innovative volunteer engagement, best-practice tips, and perspectives from agency leaders and volunteers, this book will change how you think about engaging highly-skilled volunteers.
Studies, first-hand stories, and example programs for volunteer-involving organizations wishing to broaden their appeal to older volunteers.
The basics of a volunteer recordkeeping system: the why and how of application forms, volunteer data files, assignment records, time and activity reports, proving impact.