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Volunteer Program Evaluation and Assessment

Books on this topic

Articles/excerpts on this topic:

Free electronic books on this topic:

The Impact of Investing in Volunteers

by Ben Cairns and Romayne Hutchison from the Centre for Voluntary Action Research at Aston Business School (UK, 2006 - 40 pg. PDF)

Measuring the Difference Volunteers Make: A Guide to Outcome Evaluation for Volunteer Program Managers
by Melissa Eystad, Editor
With permission of the Minnesota Department of Human Services, this extremely useful 1997 guidebook (now out of print) is available free of charge in electronic form. (Thanks to Melissa Eystad of World Spirit Consulting for sharing this copy.)

Volunteer Management Audit of the Canadian Code for Volunteer Involvement

Though centered on assessing how Canadian agencies are applying their Code for Volunteer Involvement, much of this 90-page document is univerisally applicable and thought-provoking.

Voluntary Sector Evaluation Research Project (Canada)
Canadian initiative to improve the capacity of voluntary organizations to assess their performance and communicate their effectiveness to their funders, stakeholders and the public.

W.K. Kellogg Foundation Evaluation Handbook

Excellent introduction to the why and how of program evaluation, written to guide organizations in self-evaluation without an outside consultant.  Includes the importance of volunteers as an information source and as users of the evaluation results. (116-page PDF)

W.K. Kellogg Foundation Logic Model Development Guide

A companion publication to the Evaluation Handbook above, this guide introduces a "program logic model" – a picture of how your organization does its work, to facilitate thinking, planning, and communications about program objectives and actual accomplishments. The 72-page PDF integrates volunteers into the variables studied.


Websites with information on this topic:

Economic Impact Of Volunteers Calculator created by the Points of Light Foundation estimates the appropriate wage rate for volunteer time based on what the person does and the value of specific tasks according to market conditions as reported by the US Department of Labor.  A starting point for organizations to determine the value of the time their volunteers give doing a wide variety of volunteer jobs.

The Economic Value of Volunteering

http://www.cev.be/113-economic_value_of_volunteering-EN.html

The European Volunteer Centre's compilation of efforts in Europe to measure the economic impact of volunteering.

Innovation Network Online Tools

http://www.innonet.org/pointk
Innovation Network’s Point K Learning Center offers collaborative tools and resources for assessment, planning, and program improvement.

Investing in Volunteers Project (UK)

http://www.investinginvolunteers.org.uk

Investing in Volunteers is the UK quality standard for all organizations which involve volunteers in their work. The Standard enables organizations to comprehensively review their volunteer management, and also publicly demonstrates their commitment to volunteering.

Measuring Performance

http://hrca.ns.ca/volunteer/manual/section7/section7.htm

Chapter 7 of the Volunteer Manual from the Halifax Regional CAP Association (Canada )

Mentoring.org Evaluation Resources

http://www.mentoring.org/find_resources/resources/allresources/
#Evaluation

These resources are written with a mentoring program in mind, but can give useful ideas for other settings.

Online Evaluation Resource Library

http://oerl.sri.com/index.html

This site, although not specific to the field of volunteerism, offers resources for professionals seeking to design, conduct, document, or review project evaluations

VIVA - The Volunteer Investment and Value Audit

http://www.ivr.org.uk/researchbulletins/bulletins/
Valuing+volunteers+in+Europe.htm

Description of VIVA, a measurement tool that assesses the 'outputs' of volunteer program (the value of volunteers' time) in relation to the 'inputs' (the resources used to support the volunteers), from the Institute for Volunteering Research in the UK.

VoVici

http://www.vovici.com/resources/survey-best-practices.aspx

A variety of articles on how to conduct online surveys and gain more participation from respondents.

 

Relevant Hot Topic essays:

 

3/11/09

Back to Library Index

 

Bookcover - Building Staff/Volunteer Relations
Building Staff/Volunteer Relations

 

Bookcover - Keeping Volunteers
Keeping Volunteers

 

Everyone Ready -Staff Development - Click to learn more
Online training to work successfully with volunteers. Learn more

 

Also visit our online journal, e-Volunteerism
The Electronic Journal of the Volunteer Community

Subscribe Now

 

 


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This file last modified 04/28/09