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Role of Director of Volunteers

Books on this topic

Articles and book excerpts on this subject

Free electronic books on this subject

"A Guide to Investing in Volunteer Resources Management: Improve Your Philanthropic Portfolio"
Part of AVA's "Positioning the Profession" project, this unique 21-page guide can be used anywhere to educate funders about the value of supporting volunteer efforts.

The Hidden Workforce: How to Make the Most of Volunteers in Child- and Youth-Serving Agencies by the New England Network for Child, Youth& Family Services -- a 64-page toolkit that takes a clear-eyed look at what volunteers can really do in child- and youth-serving agencies, and how to get started growing or improving your own volunteer program, whatever your setting (2010).

Influencing Up: A Guide to Gaining Executive Support for Volunteering and Volunteer Management, from Volunteering England (2010, 40 pg.)

Nuts & Bolts: A how to guide to involving volunteers, by  Volunteer Centre Sheffield, UK (2010, 38 pg.).

Professional Ethics in Volunteer Administration, originally developed by the former Association for Volunteer Administration and kept current by the Council for Certification in Volunteer Administration (

Successful Strategies for Recruiting, Training, and Utilizing Volunteers: A Guide for Faith- and Community-Based Service Providers, Substance Abuse and Mental Health Services Administration (2005, 56 pages)
Focuses on prevention, treatment, and recovery services for substance abuse and mental illness; however, the principles described apply to any field and may help organizations understand how to start and manage a successful volunteer program.

Take Root:  Volunteer Management Guidebook
From HandsOn Network and the Corporation for National Community Service, this 56-page PDF provides a simple overview of the tasks of managing a project with volunteers (2010).  Especially pertinent for volunteers leading other volunteers.

Turn Your Organisation into a Volunteer Magnet, 2nd ed.                                       Edited by Andy Fryar, Rob Jackson, and Fraser Dyer (2007, 204 pp.)
Essays from contributing volunteer managers around the world on attracting the best and most diverse volunteers and then working with them successfully.

Understanding Canadian Volunteers:  Using the National Survey on Volunteering, Giving and Participating to Build Your Volunteer Program
This excellent, free, 44-page guide demonstrates wonderfully how to apply research to practice by applying data in the National Survey to specific aspects of volunteer management.  By Norah McClintock for the Canadian Centre for Philanthropy and Volunteer Canada (2004).

Volunteer Management Competencies: Indicators from Novice to Expert by Anne Schink of the Maine Commission for Community Service (2007).

Volunteer Management for Animal Care Organizations, by Betsy McFarland for the Humane Society of the United States (2nd ed., 127 pgs., 2005) -- released for free distribution, July 2011.  Excellent for any type of organization.


Web sites with introductory or summary materials on the basic elements of volunteer management:

Action Without Borders/, partnering with Energize, launched the
Volunteer Management Resource Center - - in 2007 as a comprehensive site focusing on the role of the volunteer program manager .

See also Major Web Information Sources

Good Practice Guide
Overview of volunteer management basics from the Brighton and Hove Volunteer Bureau in the UK.

Illinois State Volunteerism and Community Service Guide
Lengthy overview of the basics of creating a volunteer program.

National Occupational Standards for Management of Volunteers

The Voluntary Sector National Training Organisation's
detailed and comprehensive set of occupation standards for the role of volunteer program manager in the UK (available free in PDF and Word formats).

Northern Ireland Volunteer Development Agency
Extensive selection of free, downloadable publications, checklists, and tools for volunteer program managers.

Voluntary Matters 1+2
Voluntary Matters 3
Online learning sites supporting community television programmes of The Media Trust in the UK, focused on volunteer management.  Innovative use of case studies, discussion questions, off-line activities, and resources.

Wisconsin 4-H Volunteer Development and Management
Resources for 4-H volunteer leaders and ideas for recruitment, training, utilizing, and recognizing volunteers.


Relevant Hot Topic essays



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