Best Practices
for Developing a Volunteer Program
http://www.gosv.state.md.us/volunteerism/bestprac/sec00.htm
Online, ten-section
guide from the Maryland Governor's Office on Service and Volunteerism.
(scroll down page to the topic "Volunteerism")
Georgia Volunteer
Program Management Manual
http://www.ltcombudsman.org/ombpublic/49_507_1799.cfm
From the National Long
Term Care Ombudsman Resource Center, this 7-chapter online manual
was written for ombudsman programs but contains much generic information.
Good Practice
Guide
http://www.brightonhovevolunteers.org.uk/goodpractice/
Overview of volunteer
management basics from the Brighton and Hove Volunteer Bureau
in the UK.
Illinois State
Volunteerism and Community Service Guide
http://www.illinois.gov/volunteer/techassistance.cfm
Lengthy overview of
the basics of creating a volunteer program.
Investing in
Volunteers Toolkit
http://iiv.investinginvolunteers.org.uk/newsviews/IiVToolkit/
Free interactive e-learning
tool from the UK offers advice and simple ‘session plans’
with of a range of online activities such as case studies, assignments,
quizzes, and multi-media presentations. The Toolkit has been designed
as an individual and organisational ‘Guided Discovery
Learning’ approach to better understand the concept
of quality standards in volunteer program management.
LGBT Consortium (UK)
http://www.lgbtconsortium.org.uk/c1/activities/involved/resources_lgbt.php
Have created an entire Web area with free downloadable resources called collectively: Volunteering on a Shoestring (not another toolkit!). Written in 2008 for the LGBT community but applicable to any setting, especially those at the grassroots level. Includes PDF guides, templates and case studies.
"My Improvement
Plan" from the Corporation for National
and Community Service
http://nationalserviceresources.org/
An online tool to identify
the resources you most need to improve your service or volunteer
program. Go to the page above and click on "My Improvement
Plan" for an online self-assessment process that produces
a set of resources tailored for your needs. The Resource
Center is free but you will need to log in.
National Occupational
Standards for Recruiting and Managing Volunteers
http://www.ukworkforcehub.org.uk/DisplayPage.asp?pageid=8701
The Voluntary
Sector National Training Organisation's
detailed and comprehensive
set of occupation standards for the role of volunteer program
manager in the UK (available free in PDF and Word formats).
Northern Ireland
Volunteer Development Agency
http://www.volunteering-ni.org/what_we__do/publications/
Extensive selection
of free, downloadable publications, checklists, and tools for
volunteer program managers.
UPS Best Practice
Toolbox
http://community.ups.com/philanthropy/toolbox.html
Strategies for community
impact and successful model volunteer programs.
Voluntary Matters
1+2
http://www.voluntarymatters1and2.org/people/volunteers/index.html
Voluntary Matters
3
http://www.voluntarymatters3.org/index.html
Online learning sites
supporting community television programmes of The Media Trust
in the UK, focused on volunteer management. Innovative use
of case studies, discussion questions, off-line activities, and
resources.
Volunteer Management
Resource Kit
http://www.volunteeringqueensland.org.au/forms/vol
man resource web kit.PDF
Guide to the essentials
of volunteer management from Volunteering Queensland in Australia.
Wisconsin 4-H
Volunteer Development and Management
http://4h.uwex.edu/resources/mgt/volunteer.cfm
Resources for 4-H volunteer
leaders and ideas for recruitment, training, utilizing, and recognizing
volunteers.