Volunteer Management Courses
In North America

Canada - [Alberta] [Ontario]
U.S. - [Arkansas] [California] [Delaware] [District of Columbia] [Georgia] [Illinois] [Indiana] [Kansas] [Maryland] [Michigan] [New Jersey] [New York] [North Carolina] [Ohio][Oregon] [Pennsylvania] [Texas] [Vermont] [Washington]

International Nonprofit Management Teaching Resource Center

http://www.inom-trc.org/

Source for actual syllabi, course outlines, and case studies submitted by faculty to INOM-TRC at the University of San Francisco. Volunteer management is one of the subjects collected.

Council for Certification in Volunteer Administration

http://www.cvacert.org

Individuals seeking to earn their CVA (Certified in Volunteer Administration) credential in 2008 may now register. This unique, international, performance-based program recognizes practitioners with at least 3 years of experience in the field of volunteer resources management. Originally developed decades ago by the Association for Volunteer Administration, the CVA program is now sponsored by the Council for Certification in Volunteer Administration. Registration for the next cycle will remain open until March 1, 2008.
List of CVA Exam Primary Referecnes for 2008 (with download/ purchase information).

Certified Administrator of Volunteer Services (Healthcare)

http://www.aha.org/aha/Certification-Center/CAVS/index.html

The certification program of the American Hospital Association for people who direct volunteer services in healthcare settings.

Canada

Alberta

Mount Royal College, Calgary, Alberta
Canada's only applied degree in Nonprofit Studies. The applied degree will help you gain the in-depth skills in core management disciplines that are required for a career in a nonprofit organization. Please go to www.mtroyal.ca for more information.

Olds and District Chamber of Commerce - Olds, Alberta, Canada
The Volunteer Leadership Training is an experiential bi-level program. Along with attending the two programs, participants are asked (1) to volunteer 50 hours (per level) back to the community and (2) develop their personal portfolio. A special session for youth will offered during the summer.
Contact:
Olds and District Chamber of Commerce Box 4210 Olds, AB T4H 1P8 Phone: 403-556-7070 Fax: 403-556-1515

Ontario

Humber College - Toronto, Ontario, Canada

http://corporate.humber.ca/certificate_programs.htm
The program has been developed to provide skills and knowledge for new and prospective Managers and Coordinators of Volunteers. At the completion of the Certificate Program, participants will:

Master the volunteer retention cycle

Develop tools to effectively respond to current and emerging issues

Understand the complexities of leadership, influence and organizational relationships and structures

Learn to create and market successful volunteer programs
The program is now also offered online. For a sample demo:http://ces.humberc.on.ca/demovm

Contact: Laila De Abreo, Humber College, 205 Humber College Blvd., Toronto, ON M9W 5L7, 416-675-6622 x4243 email: volmgmt@humber.ca

United States

Arkansas

Certified Volunteer Manager Program (CVM)
Offered through the Arkansas Public Administration Consortium and the DHS Division of Volunteerism, since 1986. One of the first of its kind in the nation, it teaches administrators and managers of volunteer programs how to effectively manage their volunteer staff by providing them with leadership and management training designed specifically for the needs of the volunteer professional.
For more information: http://ualr.edu/apac/index.php/home/programs/cvm/

University of Arkansas at Little Rock - Little Rock, Arkansas
http://ualr.edu/nonprofits/index.html
The Nonprofit Management Graduate Certificate is designed to improve the management skills of professionals working in all types of nonprofit organizations. The 16-hour program includes courses on human resources/volunteer management, financial management, fundraising, marketing and more. Contact: Kim Evans, UALR Institute of Government, 2801 South University Avenue, Little Rock, Arkansas 72204, 501-569-8026, e-mail: khevans@ualr.edu.
United Way Volunteer Center - Little Rock, Arkansas

http://www.uwpulaski.org/volunteer/
Volunteer Management 101 covers job descriptions, volunteer/staff relations, recruiting, interviewing, screening, placing and keeping volunteers.
Contact: United Way Volunteer Center, P.O. Box 3257 Little Rock, AR 72203, 501-376-4567

California

Advanced Issues in Volunteer Management
Southern California Center for Nonprofit Management
1000 N. Alameda Street, Suite 250, Los Angeles, CA 90012
Through case study and group discussion, participants will have an opportunity to participate in evaluation and working out day-to-day problems in administering a volunteer management program.
Please download registration form at www.cnmsocal.org.

Shanti National Training Institute - San Francisco, CA
http://www.shanti.org/snti/about.html
Workshops specifically for volunteer managers supervising volunteers who work with the elderly and those with chronic or life-threatening illness. The 16-hour workshop focuses on core concepts and basic values underlying volunteer management, as well as strategies and methods for screening, training, supervising, and retaining volunteers.
Contact: Shanti National Training Institute, 730 Polk Street, San Francisco, CA 94109, phone: 415-674-4774, email nti@shanti.org

Delaware

Delaware Volunteer Management Certification Series

The Volunteer Management Certification Series teaches leaders of volunteers how to operate high-impact, state-of-the-art programs in this time of unprecidented opportunity for volunteerism. The certification is appropriate for current or potential leaders of volunteers in Delaware, regardless of the settings in which they work. The series consists of five course which address the profession of volunteer management, building program capacity, risk management, human resources and program evaluation.
Contact: Scott Martin at scott.martin@state.de.us

District of Columbia

Institute on Philanthropy and Voluntary Service - Washington, DC - Sponsored by the Fund for American Studies, held at Georgetown University

http://www.dcinternships.org/ipvs/about/index.asp

Intensive eight-week summer academic and internship program for college undergraduates from across the nation who are engaged in tutoring, mentoring, and other kinds of service programs on and off their campuses, and who are interested in exploring careers in the nonprofit sector.

Contact: philanthropy@tfas.org or 800-741-6964

Georgia

Georgia State University - Atlanta, GA US
http://www.gsu.edu/~wwwpau/index.htm

Volunteer Management will complement the existing courses offered in the nonprofit tracks of the Master's degree in Public Administration and Master's degree in Urban Policy Studies, and is intended to help prepare students to deal with a wide range of volunteer management responsibilities and issues. Students will have the opportunity to study an existing nonprofit's volunteer management system.
Contact:
For more information about the Nonprofit Career Track, Graduate Certificate in Nonprofit Management, or other programs in Urban Studies or Public Administration call (404) 651-3662. Contact Sal Alaimo: (404) 297-6391 or salalaimo@earthlink.net

Illinois

College of DuPage Academy for Non-Profit Excellence
A forum for people and organizations to access education, information, knowledge, resources and training that enhance their involvement with, and relationship to, the work of the non-profit community. The College offers a Non-Profit Management Certificate Progam as well as individual classes and workshops. Contact 630/942-2412 for more information or see see our website at www.cod.edu/nonprofit.

Harper College Volunteer Management Certificate Program - Palatine, Illinois
http://goforward.harpercollege.edu/page.cfm?p=1780
Harper College offers a Level I and a Level II certificate in volunteer management. Each level requires completion os six basic course, two enrichment courses plus a written paper for Level I and an approved project for Level II. The program is endorsed by the Association for Volunteer Management. Faculty include Jeanne Bradner, who is the specialist for the program, Sarah Curry, Alan Brostoff and others. Courses are offered on Saturdays and an occasional evening.
Contact: Jeanne Kline at 847/925-6043.

Certificate in Values-Centered Leadership -- The de Paul Leadership Project and the School of Public Services
https://leadership.depaul.edu/secure/eng/lEduCP.asp
This 30-hour intensive leadership development program is focused on strengthening leadership competencies and skill-sets that value diversity, promote cross-cultural competence and develop values-centered leadership practices and skills that are most-needed in nonprofit, educational and social service settings. Two sessions in academic year 2007/2008. Each session meets for two full Fridays and four 1/2 days.
Session I: September 14 to October 26, 2007
Session II: March 14 to May 2, 2008
Contact: The de Paul Leadership Project, DePaul University 25 East Jackson, O'Malley 1250 Chicago IL 60604 312.362.5519. hayleadership@depaul.edu

Indiana

Institute on Philanthropy and Voluntary Service
For more information about the Institute, visit the Center's website at:

http://www.philanthropy.iupui.edu/Education/institute.aspx

Kansas

Volunteer Management Institute - Overland Park, Kansas
Sponsored by the Volunteer Center of Johnson County. An eight-week training course designed to provide fundamentals of volunteer management to first-time and seasoned managers. Course completion leads to certification.
More information: http://www.vcjc.org/vmanagementi.htm
Last Updated 8/4/2008

Maryland

Carroll Community College - Westminster, MD

Earn your Certificate of Achievement in Volunteer Management Training in the comfort of your own home via the internet. Gain the skills you need to successfully develop and manage a volunteer program of any size. This
is competency-based course includes reading and written assignments as well as development of a professional portfolio. Individuals who successfully complete this training will be awarded a Certificate of Achievement in Professional Volunteer Management Training. For
more information, call Continuing Education & Training, 410-386-8100.
Last Updated 8/4/2008

Volunteer Frederick - Frederick, MD

Offers a Volunteer Program Management Training Series.

Visit http://www.volunteerfrederick.org/volunteer_mgmt_training.html for details and schedule.

Michigan

Various - Detroit, MI USA
Basic Volunteer Management Training - Training for managers of volunteers programs to assist in volunteer program administration.
Contact: United Way Community Service, Tricia Pulis, tpulis@uwcs.org

Missouri

Washington University, St. Louis, MO USA
Volunteer Management for Today
Taught each summer as part of the MA and Certification in Non Profit Management Programs. Students explore and develop practical strategies for effective program planning, volunteer recruitment and retention, staff and volunteer relations, program evaluation, volunteerism trends within a global context, and ethical practices. This course provides an introduction to the core competencies of volunteer resource management.

Contact: Washington University
The M.A. in Nonprofit Management Program, University College, Campus Box 1064, Washington University, One Brookings Drive, St. Louis, MO 63130-4899.
Telephone (314) 935-6778.
E-mail srollins@artsci.wustl.edu

New Jersey

Rutgers, The State University of New Jersey - Piscataway, New Jersey
The Certificate Program in Volunteer Management offers a series of required and elective workshops, participants will enhance their skills and increase their knowledge of the practical, legal and technical aspects of directing a volunteer program. The program consists of seven required and two elective workshops. Download a brochure for the program at
http://socialwork.rutgers.edu/iff/brochures/CP_VolMgmt_07.pdf
Contact: Continuing Education and Professional Development Program, School of Social Work, Building 4161, Livingston Campus,

100 Joyce Kilmer Avenue, Piscataway, NJ 08854-8045
Phone: 732-445-3173

Seton Hall University - South Orange, NJ
Seton Hall's nationally ranked M.P.A. degree in Nonprofit Management prepares volunteer administrators and nonprofit managers to take leadership roles in their organizations and the community. Issues of volunteer management are incorporated into a variety of courses.
More information: http://www.shu.edu/academics/artsci/public-healthcare-administration/

New York

NYAVA's Professional Development Committee invites you to its Signature Course: Principles and Practices of Volunteer Resource Management (a 3-day course).

Are you a new volunteer resource practitioner looking for some ways to build your volunteer program? Do you want the opportunity to network with others in the volunteer management field? Then look no further -- this is the course for you! The course will give participants the major components for building an outstanding volunteer resource program including:

Trends in volunteerism

Characteristics of volunteer resource program

Creating volunteer roles and responsibilities

Exploring the Volunteer/Staff partnership

Participants will identify areas of concentration/improvement in their own volunteer program and create an action plan for implementation.
For workshop dates and details, and registration info, www.nyava.org. Questions? Please contact Maria H. Casey, (phone: 516.944.6212, x105) or Elizabeth Lewis, PDC Chair. More details at http://www.nyava.org/p&p.html

Big Brothers Big Sisters of New York City/ Mentoring Supervisor Certificate Program - New York, New York

http://www.bigsnyc.org/a-center.htm#a1

Designed for youth practitioners and social service professionals who work with young people and families and want to develop or enhance a mentoring program. The sessions are taught by a combination of Fordham University faculty and BBBS Training Center facilitators.
Contact: Center for Training, BBBS Of NYC, 223 East 30th Street, New York, NY 10016, train@bigsnyc.org (212) 686-2042

North Carolina

N.C. Assn. of Volunteer Administration
Basics In Volunteer Management Online course, August 26 - November 4, 2008. Visit the website for registration information: http://www.ncava.net/content/page/title/Professional_Development (see right column to download a registration form).

Ohio

John Carroll University, University Heights, Ohio
Foundations in Volunteer Administration Certificate Program
Seven 3-hour sessions covering human resources, recruitment, retention, history of volunteerism, program development, staff & volunteer relations, measurement/evaluation and management & communication.
Vist http://www.fvaohio.org/CertificateProgram.asp for more information.

Wright State University, Dayton, Ohio
Volunteer Management Training Program (VMTP) is a capacity building program designed to enhance voluntary service in Ohio. Offered through a collaboration of the United Way of the Greater Dayton Area and Wright State University, the program consists of a series of classes for which participants receive a certificate upon completion and continuing education credits through the university. Participants in this program -- volunteer managers/
coordinators of nonprofit or public organizations -- work on managing a program, project, or resources that impact his/her organization. www.wright.edu/cupa/vmtp
Contact information: Domonique Chapa, (937) 775-3144

Ohio State University, Columbus, Ohio
Institute for Community Leadership from March through June by the Ohio State University and the OSU Extension Leadership Center.
Format: A series of five, four-day courses designed for managers and leaders of community-based public, private, and corporate volunteer programs. Each session involves four class meetings held over a two-week period (Mondays and Tuesdays, 8:00 a.m. - 1:00 p.m. during two consecutive weeks)

Contact: OSU Extension Leadership Center 109 Agricultural Bldg. 2121 Fyffe Road Columbus, Ohio 43210 614-292-3114

Cincinnati Association of Volunteer Administration- Cincinnati, Ohio
Management of Volunteers Program is a certificate series of classes taught by members of the network of volunteer administrators in the greater Cincinnati area. CAVA is sponsored by the United Way of Greater Cincinnati.
The classes cover the basics of organizing and managing an effective volunteer program.
Contact: taleen.cassidy@uwgc.org

FIRSTLINK - Volunteer Management Series
Six 3½ hour sessions
Columbus, Ohio
The objective of this series is to provide volunteer managers, administrators, supervisors and coordinators with state of the art techniques and skills to manage a successful volunteer staff within any agency’s service programs.

Contact: For information and registration call 614-221-6766 ext. 123 or email us at education@firstlink.org or visit our website at http://www.firstlink.org

Oregon

Institute for Nonprofit Mgmt at Portland State University
Portland, Oregon
University-based Certificate in Volunteer Program Management includes courses in Intro to Nonprofit Management, Governance of Nonprofit Organizations (Boards), Values-Based Management (effective HR management), Volunteerism & Volunteer Management, Advanced Volunteer Management, an elective, and an internship.
Contact: INPM@pdx.edu, 503.725.8221,
http://www.inpm.pdx.edu/inpm-certificates

Technical Assistance for Community Service (TACS)
Two day certificate program
Portland, Oregon
Volunteer Management 101. Professional instructors
from the Northwest Oregon Volunteer Administrator's Association present core foundations of volunteer management.
Contact: See http://www.tacs.org for calendar of classes. For other information: info@tacs.org

Pennsylvania

Institute for Volunteerism - Pittsburgh, PA

http://www.ccac.edu/default.aspx?id=145743
Offers volunteer management seminars at the Community College of Allegheny County. In cooperation with Volunteer Administrators of SW PA and the Society for the Directors of Volunteer Services.
Contact: CCAC, Mary Jo Guercio, Director of Community Training and Development, 412.237.2723
mguercio@ccac.edu

Volunteer Center of the Greater Lehigh Valley - Bethlehem, PA
Volunteer Program Management Series - Offered yearly, this 6-week series focuses on the 5 functions of the management process as they relate to issues in volunteer management, including planning, organizing, staffing, leading and directing. Visit http://www.volunteerlv.org/agencies/volunteer-program-management-series.asp for details and registration form.

Texas

Austin Community College
In cooperation with Directors of Volunteers in Austin
Continuing Education course, 8 weeks, twice a week, 2 hour sessions
Contact: Volunteer Managers Academy, P. O. Box 2606, Austin, TX 78768, Joyce Horn, 512-323-1898

HAVA - Volunteer Management Academy - Houston, TX

http://www.hava.org/events/vma.htm
Houston Association of Volunteer Administrators offers this comprehensive program in volunteer management. The 30 hour certificate program is designed for volunteer administrators who want to enhance their knowledge and skills.

University of Texas at Austin
LBJ School of Public Affairs, RGK Center for Philanthropy and Community Service.
A three-credit hour graduate course in Community Engagement and the Management of Volunteers in Nonprofit and Public Sector Organizations, offered in the spring and the fall semesters to graduate students enrolled in the UT/A.
Contact: Sarah Jane Rehnborg, Ph.D., rehnborg@mail.utexas.edu, 512-475-7616

University of North Texas – Denton, Texas
The University of North Texas offers an on-line for-credit undergraduate and graduate certificate in Volunteer and Community Resource Management. Courses may also be used as part of an undergraduate or graduate interdisciplinary degree.
Contact: For more information see the website at http://www.ecv.unt.edu/ or contact Pamela J. Sybert, Director, Educational Consortium for Volunteerism, University of North Texas, P. O. Box 310919, Denton, TX 76203-0919. E-mail: sybert@scs.unt.edu Phone: 940 565-4417.

Washington

Washington State University (Based in the United States, available worldwide)
The Volunteer Management Certificate Program, sponsored by Washington State University and Macduff/Bunt Associates, is designed for anyone who manages or plans to manage and administer volunteers. Begin at the first of any month. Finish each Unit within two months or two years.
Contact: http://capps.wsu.edu/vmcp/, Conferences & Institutes: 1-800-942-4978 (in the US and Canada), 509-335-3530 worldwide, 509-335-0945 fax

5/7/08

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