Volunteer Management Courses
In North America
Canada - [Alberta] [Manitoba]
[Ontario] [Vancouver]
U.S. - [Arkansas] [California]
[Delaware] [District of Columbia]
[Georgia] [Illinois]
[Indiana] [Kansas] [Maryland]
[Missouri] [New Jersey] [New York]
[North Carolina] [Ohio][Oregon]
[Pennsylvania] [Texas]
[Vermont]
Also see Online Learning - available from anywhere
International Nonprofit Management Teaching Resource Center
Source for actual syllabi, course outlines, and case studies submitted by faculty to INOM-TRC at the University of San Francisco. Volunteer management is one of the subjects collected.
Council for Certification in Volunteer Administration
Individuals seeking to earn the CVA (Certified in Volunteer Administration) credential can enroll in this unique, international, performance-based program for individuals who lead and direct volunteer engagement in all types of organizations and settings. CCVA recognizes practitioners in the field of volunteer resources management who meet specified standards as measured through an exam and a written portfolio. This is a self-study process requiring no travel or special classes. Individuals with the equivalent of at least 3 years of experience leading and directing volunteers are eligible.
To get started, visit the CCVA web site at www.cvacert.org to read testimonials from recent CVAs and print a copy of the latest Candidate Handbook and registration form. Specific questions can be directed to CCVA at 804-794-8689 or ccva@comcast.net
Certified Administrator of Volunteer Services (Healthcare)
http://www.aha.org/aha/Certification-Center/CAVS/index.html
The certification program of the American Hospital Association for people who direct volunteer services in healthcare settings. As of 2010, this special certification is being managed by CCVA (see above). The most current materials are available at: http://www.cvacert.org/healthcare.htm
Nonprofit Management Education (list of programs)
http://academic.shu.edu/npo/
Maintained by Roseanne Mirabella of Seton Hall University, this site lists all known university-based nonprofit education programs. They do not all include courses on volunteer management, but might permit independent study.
Canada
Alberta
Grant MacEwan College, Edmonton, Alberta
MacEwan's Executive Leadership in the Non-profit Sector program is a post-diploma certificate designed to provide quality training for individuals who are either currently employed in the sector or who wish to enter the sector at a leadership level. Visit www.macewan.ca/leadership for further information.
Mount Royal College, Calgary, Alberta
Canada's only applied degree in Nonprofit Studies. The applied degree will help you gain the in-depth skills in core management disciplines that are required for a career in a nonprofit organization.
Please go to www.mtroyal.ca for more information.
Olds and District Chamber
of Commerce - Olds, Alberta, Canada
The Volunteer Leadership
Training is an experiential bi-level program. Along with attending
the two programs, participants are asked (1) to volunteer 50 hours
(per level) back to the community and (2) develop their personal
portfolio. A special session for youth will offered during the summer.
Contact:
Olds and District Chamber of Commerce Box 4210 Olds, AB T4H
1P8 Phone: 403-556-7070 Fax: 403-556-1515
Manitoba
Red River College of Applied Arts, Science and Technology Winnipeg, Manitoba, Canada
RRC's Volunteer Management Program is designed to expand and/or upgrade your knowledge and management skills to ensure the success of your volunteer programs and their contribution to your organization's goals and objectives. This program covers a wide range of relevant topics, including recruitment and marketing, risk management, program planning and evaluation, interpersonal communication, and working with volunteers.
The program is available via distance delivery.
For more information visit Continuing Studies http://www.rrc.mb.ca/continuinged
Ontario
Humber
College - Toronto, Ontario, Canada
http://calendardb.humber.ca/LIS/WebCalendar/
CE/CourseOffering.do?name=VOLM_001
The program has been developed to provide skills and knowledge for
new and prospective Managers and Coordinators of Volunteers. At
the completion of the Certificate Program, participants will:
- Master the volunteer retention cycle
- Develop tools to effectively respond to current and emerging issues
- Understand the complexities of leadership, influence and organizational relationships and structures
- Learn to create and market successful volunteer programs
Contact: volmgmt@humber.ca
Vancouver
Vancouver Island University in British Columbia, Canada
Event Volunteer Management course - credit offered online
An introduction to concepts and skills for the successful management of event volunteers. Topics include: the value of volunteers; a five-stage approach to the volunteer cycle; role and responsibilities of the event volunteer coordinator; and the event volunteer management process.
For more information, call 1-866-734-6252 or see http://www.mala.ca/ccs/certificates/event.asp
United States
Arkansas
Certified Volunteer Manager Program (CVM)
Offered through the Arkansas
Public Administration Consortium and the DHS Division of Volunteerism,
since 1986.
One of the first of its kind in the nation, it teaches
administrators and managers of volunteer programs how to effectively
manage their volunteer staff by providing them with leadership and
management training designed specifically for the needs of the
volunteer professional.
For more information: http://ualr.edu/apac/index.php/home/programs/cvm/
University of Arkansas at Little Rock - Little Rock, Arkansas
http://ualr.edu/iog/nonprofitcenter/
The Nonprofit Management Graduate Certificate is designed to improve the management skills of professionals working in all types of nonprofit organizations. The 16-hour program includes courses on human resources/volunteer management, financial management, fundraising, marketing and more. Contact: Kim Evans, UALR Institute of Government, 2801 South University Avenue, Little Rock, Arkansas 72204, 501-569-8026, e-mail: khevans@ualr.edu.
California
Southern California Center for Nonprofit Management
1000 N. Alameda Street, Suite 250, Los Angeles, CA 90012
Offers various classes in nonprofit management, including volunteer management. Course listing and registration information at http://www.cnmsocal.org.
Shanti National Training
Institute - San Francisco, CA
http://www.shanti.org/snti/about.html
Workshops specifically for volunteer managers supervising volunteers
who work with the elderly and those with chronic or life-threatening
illness. The 16-hour workshop focuses on core concepts and basic
values underlying volunteer management, as well as strategies and
methods for screening, training, supervising, and retaining volunteers.
Contact: Shanti
National Training Institute, 730 Polk Street, San Francisco, CA
94109, phone: 415-674-4774, email nti@shanti.org
Delaware
Delaware Volunteer
Management Certification Series
The Volunteer Management Certification Series teaches leaders of volunteers how to operate high-impact, state-of-the-art programs in this time of unprecedented opportunity for volunteerism. The certification is appropriate for current or potential leaders of volunteers in Delaware, regardless of the settings in which they work. The series consists of five course which address the profession of volunteer management, building program capacity, risk management, human resources and program evaluation.
Contact: Visit http://www.davaweb.org/dcva.htm for more information
District of Columbia
Institute on Philanthropy
and Voluntary Service - Washington, DC - Sponsored by the
Fund for American Studies, held at Georgetown University
http://www.dcinternships.org/ipvs/about/index.asp
Intensive eight-week
summer academic and internship program for college undergraduates
from across the nation who are engaged in tutoring, mentoring, and
other kinds of service programs on and off their campuses, and who
are interested in exploring careers in the nonprofit sector.
Contact: philanthropy@tfas.org
or 800-741-6964
Georgia
Georgia State University
- Atlanta, GA US
http://aysps.gsu.edu/nsp/index.html
Volunteer Management will complement the existing courses offered
in the nonprofit tracks of the Master's degree in Public Administration
and Master's degree in Urban Policy Studies, and is intended to
help prepare students to deal with a wide range of volunteer management
responsibilities and issues. Students will have the opportunity
to study an existing nonprofit's volunteer management system.
Contact:
For more information about the Nonprofit Studies Program, contact:
Nonprofit Studies Program
14 Marietta Street, NW, 3rd floor
404-413-0133
E-mail: nonprofitstudiesprogram@gsu.edu
Illinois
College of DuPage Academy for Non-Profit Excellence
A forum for people and organizations to access education, information, knowledge, resources and training that enhance their involvement with, and relationship to, the work of the non-profit community. The College offers a Non-Profit Management Certificate Progam as well as individual classes and workshops. Contact 630/942-2412 for more information or see see our website at www.cod.edu/nonprofit.
Certificate in Values-Centered Leadership -- The de Paul Leadership Project and the School of Public Services
https://leadership.depaul.edu/secure/eng/lEduCP.asp
This 30-hour intensive leadership development program is focused on strengthening leadership competencies and skill-sets that value diversity, promote cross-cultural competence and develop values-centered leadership practices and skills that are most-needed in nonprofit, educational and social service settings. Two sessions in academic year 2007/2008. Each session meets for two full Fridays and four 1/2 days.
Session I: September 14 to October 26, 2007
Session II: March 14 to May 2, 2008
Contact: The de Paul Leadership Project, DePaul University 25 East Jackson, O'Malley 1250 Chicago IL 60604 312.362.5519. hayleadership@depaul.edu
Indiana
Institute on
Philanthropy and Voluntary Service
For more information about the Institute, visit the
Center's website at:
http://www.philanthropy.iupui.edu/Education/institute.aspx
Kansas
Volunteer Management Institute - Overland Park, Kansas
Sponsored by the Volunteer Center of Johnson County. An eight-week training course designed to provide fundamentals of volunteer management to first-time and seasoned managers. Course completion leads to certification.
More information: http://www.vcjc.org/vmanagementi.htm
Last Updated 8/4/2008
Maryland
Carroll Community College - Westminster, MD
Earn your Certificate of Achievement in
Volunteer Management Training in the comfort
of your own home via the internet. Gain the
skills you need to successfully develop and
manage a volunteer program of any size. This
is competency-based course includes reading
and written assignments as well as development
of a professional portfolio. Individuals
who successfully complete this training will
be awarded a Certificate of Achievement in
Professional Volunteer Management Training. For
more information, call Continuing Education &
Training, 410-386-8100 or email hjones@carrollcc.edu.
Last Updated 8/4/2008
Volunteer Frederick - Frederick, MD
Offers a
Volunteer Program Management Training Series.
Visit http://www.volunteerfrederick.org/volunteer_mgmt_training.html for details and schedule.
Missouri
Washington University, St. Louis, MO USA
Volunteer Management for Today
Taught each summer as part of the MA and Certification in Non Profit Management Programs. Students explore and develop practical strategies for effective program planning, volunteer recruitment and retention, staff and volunteer relations, program evaluation, volunteerism trends within a global context, and ethical practices. This course provides an introduction to the core competencies of volunteer resource management.
Contact: Washington University
The M.A. in Nonprofit Management Program, University College, Campus Box 1064, Washington University, One Brookings Drive, St. Louis, MO 63130-4899.
Telephone (314) 935-6778.
E-mail srollins@artsci.wustl.edu
New Jersey
Rutgers, The State
University of New Jersey - Piscataway, New Jersey
The Certificate Program in Volunteer Management offers a series
of required and elective workshops, participants will enhance their
skills and increase their knowledge of the practical, legal and
technical aspects of directing a volunteer program. The program
consists of seven required and two elective workshops. Download a brochure for the program at
http://socialwork.rutgers.edu/iff/brochures/CP_VolMgmt_07.pdf
Contact: Continuing Education and Professional
Development Program, School of Social Work, Building 4161, Livingston
Campus, 100 Joyce Kilmer
Avenue, Piscataway, NJ 08854-8045
Phone: 732-445-3173
Seton Hall University
- South Orange, NJ
Seton Hall's nationally ranked M.P.A. degree in Nonprofit Management
prepares volunteer administrators and nonprofit managers to take
leadership roles in their organizations and the community. Issues
of volunteer management are incorporated into a variety of courses.
More information: http://www.shu.edu/academics/artsci/certificate-nonprofit-
organization-management.cfm
New York
Milano The New School for Management and Urban Policy
Master of Science in Nonprofit Management
New York, NY
The program in Nonprofit Management prepares students to assume positions of leadership in nonprofit organizations. Milano’s program was one of the first created in the United States and for more than three decades has led the development of model research, curricula, and innovative instructional materials and methods used at leading academic institutions worldwide.
The program combines theory with practical skills and knowledge within a framework reflecting both individual and social justice values. These elements are important to professional education in any field, but they are of special significance in nonprofit management.
To enhance professional leadership in the nonprofit sector, the master’s degree program in Nonprofit Management offers a dual focus on comparative analysis and understanding the global civil sector. The program emphasizes the development of strong team interaction and presentation skills through direct exposure to nonprofit client projects. This blend of specialized knowledge and concrete skills makes Milano graduates uniquely suited to lead nonprofit organizations.
Contact:
Milano The New School for Management and Urban Policy
Office of Admissions
72 Fifth Avenue, New York, NY10011
(212) 229-5630
http://www.newschool.edu/milano/subpage.aspx?id=19648
NYAVA's Professional Development Committee invites you to its Signature Course: Principles and Practices of Volunteer Resource Management (a 3-day course).
Are you a new volunteer resource practitioner looking for some ways to build your volunteer program? Do you want the opportunity to network with others in the volunteer management field? Then look no further -- this is the course for you! The course will give participants the major components for building an outstanding volunteer resource program including:
- Trends in volunteerism
- Characteristics of volunteer resource program
- Creating volunteer roles and responsibilities
- Exploring the Volunteer/Staff partnership
- Participants will identify areas of concentration/improvement in their own volunteer program and create an action plan for implementation.
For workshop dates and details, and registration info, www.nyava.org. Questions? Please contact Maria H. Casey, (phone: 516.944.6212, x105) or Elizabeth Lewis, PDC Chair. More details at http://www.nyava.org/professional_development-principles_and_practices.php
Big Brothers Big Sisters
of New York City/ Mentoring Supervisor Certificate Program - New
York, New York
http://www.bigsnyc.org/a-MSCP.php
Designed for youth practitioners and social service
professionals who work with young people and families and want to
develop or enhance a mentoring program. The sessions are taught
by a combination of Fordham University faculty and BBBS Training
Center facilitators.
Contact: Center for Training, BBBS Of NYC, 223 East
30th Street, New York, NY 10016, train@bigsnyc.org
(212) 686-2042
North Carolina
North Carolina State University
Volunteer Management and Administration (Certificate)
Directors of Graduate Certificate Programs:
Stephanie Jones
4-H Youth Dev & Fam & Cons Sci
Phone: 515-9125
Email: stephanie_jones@ncsu.edu
Website: http://www.ces.ncsu.edu/depts/4hfcs/academics/cert/
Kate Guerdat
4-H Youth Dev & Fam & Cons Sci
Phone: 515-9568
Email: kate_guerdat@ncsu.edu
Website: http://www.ces.ncsu.edu/depts/4hfcs/academics/cert/
The Department of 4H Youth Development and Family & Consumer Sciences offers a total of seven graduate certificates. The graduate certificate programs are designed to prepare professionals to better serve in their roles as family life and parent educators and youth professionals.
Admissions: Students apply online by visiting the Graduate School’s website and completing an ApplyYourself online application. Applications are evaluated based on criteria published on the program website.
Requirements: A Graduate Certificate in Volunteer Management and Administration requires a total of 12 credit hours. Nine (9) credit hours are required courses, with the remaining 3 credit hours of electives. All courses are distance-based.
N.C. Assn. of
Volunteer Administration
Basics In Volunteer Management Online course. Visit the website for registration information:
http://www.ncava.net/content/page/title/Professional_Development (see right column to download a registration form).
Ohio
Forum for Volunteer Administrators, Cleveland, Ohio
Professional Volunteer Management Series
Wednesday, September 15, September 22, September 29, October 6, and October 13, 2010;
9am-Noon; held at Dolan Center for Science and Technology at John Carroll University.
Program Dates and Course Descriptions:
9/15: Strategic Planning
9/22: Understanding Financial Management
9/29: Risk Management
10/6: Technology
10/13: Program Positioning and Assessment
Full Course Fee (all 5 sessions)
$295 members; $335 nonmembers
One-Session Option Fee
Brush up your skills on one of the topics offered. Purchase one or more session at a rate of:
$65 per session members;
$85 per session nonmembers
Registration Deadline is Wednesday, September 1, 2010! Visit fvaohio.org for more information and a registration packet.
Wright State University, Dayton, Ohio
Volunteer Management Training Program (VMTP) is a capacity building program designed to enhance voluntary service in Ohio. Offered through a collaboration of the United Way of the Greater Dayton Area and Wright State University, the program consists of a series of classes for which participants receive a certificate upon completion and continuing education credits through the university. Participants in this program -- volunteer managers/
coordinators of nonprofit or public organizations -- work on managing a program, project, or resources that impact his/her organization. For more information, visit www.wright.edu/cupa/vmtp
Cincinnati Association
of Volunteer Administration- Cincinnati, Ohio
Management of Volunteers Program is a certificate series of
classes taught by members of the network of volunteer administrators
in the greater Cincinnati area. CAVA is sponsored by the United
Way of Greater Cincinnati.
The classes cover the basics of organizing and managing an effective
volunteer program.
Contact:
http://www.cincycava.org/
FIRSTLINK - Volunteer
Management Series
Six 3½ hour sessions
Columbus, Ohio
The objective of this series is to provide volunteer managers,
administrators, supervisors and coordinators with state of the art
techniques and skills to manage a successful volunteer staff within
any agencys service programs.
Contact: For information and registration call 614-221-6766
ext. 123 or email us at education@firstlink.org
or visit our website at http://www.firstlink.org
Oregon
Institute for Nonprofit Management at Portland State University
Portland, Oregon
University-based Certificate in Volunteer Program Management includes courses in Intro to Nonprofit Management, Governance of Nonprofit Organizations (Boards), Values-Based Management (effective HR management), Volunteerism & Volunteer Management, Advanced Volunteer Management, an elective, and an internship. Nancy Macduff is on the faculty.
Contact: INPM@pdx.edu, 503.725.8221,
http://www.inpm.pdx.edu/inpm-certificates
Technical Assistance for Community Service (TACS)
Two day certificate program
Portland, Oregon
Volunteer Management 101. Professional instructors
from the Northwest Oregon Volunteer Administrator's Association present core foundations of volunteer management.
Contact: See http://www.tacs.org for calendar of classes. For other information: info@tacs.org
Pennsylvania
Institute for Volunteerism
- Pittsburgh, PA
http://www.ccac.edu/default.aspx?id=145743
Offers volunteer management seminars at the Community College
of Allegheny County. In cooperation with Volunteer Administrators
of SW PA and the Society for the Directors of Volunteer Services.
Contact: CCAC, Mary Jo Guercio,
Director of Community Training and Development,
412.237.2723
mguercio@ccac.edu
Volunteer Center of
the Greater Lehigh Valley - Bethlehem, PA
Volunteer Program Management Series - Offered yearly, this 6-week series focuses on the 5 functions of the management process as they relate to issues in volunteer management, including planning, organizing, staffing, leading and directing. Visit http://www.volunteerlv.org/agencies/volunteer-program-management-series.asp for details and registration form.
Volunteer Administration (HSW 205)
Montgomery County Community College Blue Bell, PA, USA
This course examines the development and role of volunteerism in a profit-oriented society. Specifically, it is an in-depth exploration of the fundamentals of volunteer organizations and management from an administrative perspective. It is designed for those whose work brings them into contact with volunteers, the currently employed volunteer administrator, and the student who will eventually be involved with volunteer management.
Contact: Maureen B. Rose, MSW, HS-BCP;
215-641-6413, www.mc3.edu
Texas
HAVA - Volunteer
Management Academy - Houston, TX
http://www.hava.org/events/vma.htm
Houston Association of Volunteer Administrators offers this comprehensive
program in volunteer management. The 30 hour certificate program
is designed for volunteer administrators who want to enhance their
knowledge and skills.
Austin Community College - Austin, TX
Training
Center for Community-Based and Nonprofit Organizations Volunteer ManagementCourses
Visit http://www.eventbrite.com/org/135143428?s=1113344 for a listing of upcoming courses in nonprofit management, including volunteer management.
University of
Texas at Austin
LBJ School of Public Affairs, RGK Center for Philanthropy and Community
Service.
A three-credit hour graduate course in Community Engagement and
the Management of Volunteers in Nonprofit and Public Sector Organizations,
offered in the spring and the fall semesters to graduate students
enrolled in the UT/A.
Contact: Sarah Jane Rehnborg, Ph.D., rehnborg@mail.utexas.edu,
512-475-7616
University of North Texas – Denton, Texas
The
University of North Texas offers an on-line for-credit undergraduate
and graduate certificate in Volunteer and Community Resource Management.
Courses may also be used as part of an undergraduate or graduate
interdisciplinary degree.
Contact: For more information
see the website at http://www.ecv.unt.edu/ or
contact Pamela J. Sybert, Director, Educational Consortium for
Volunteerism, University of North Texas, P. O. Box 310919, Denton,
TX 76203-0919. E-mail: sybert@scs.unt.edu Phone:
940 565-4417.
4/21/11
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