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Successful Techniques
Recruitment Insights

How do you invite people to volunteer? What works for you?

Motivational Posters
If you're looking for a way to spotlight volunteering in your unit, consider creating your own motivational poster starring your volunteers! You can create your own inspirational posters here: http://bighugelabs.com/flickr/

Choose the "Motivator" and then upload your photo. Use a famous quote about serving or volunteering, and change the colors to reflect your group's logo or dominant colors. Then, save the file, and upload it to Snapfish, Shutterfly, or any other photo sharing/ printing company that you use. Have a poster created for about $15 that is completely consistent with your group and gives the perfect message for your volunteers. This type of poster, mini poster, or 8x10 photo would be great on a volunteer bulletin board! Or use these photos to create photos, cards, mugs or other items to present to volunteers.

It's a great way to complement other posters that you may already have that promote volunteering or to use as a stand alone poster to show your volunteers that you truly appreciate and value their work.
Submitted on 3 April 2007 by Danielle Hamilton, HumaneFundraising.com

Monthly Sign Up Calendar
To encourage volunteers to participate in our scheduled activites I put out a monthly sign up calendar. I follow the calendar with a short update about our progress and end with "Turn on, tune in, Help out! (a take-off on Timothy Leary's slogan that today's babyboomers might recognize and younger volunteers might find "campy".) I also feel it is a more positive use of the original slogan.
Submitted on 8Jan2004 by Barbara Dunakin, Volunteer Coordinator, Friends of the Historic Genesee Theatre, Illinois

Don't overdo the recruitment ask
When I began working in this field, I followed a 4 page long script. I hadn't learned yet that prospective volunteers want the nuts and bolts of  your organization and what you are asking them to do...how much time per week, month, year; training, and on-going support are what they want to hear.  So next time you catch yourself waxing poetic about the joys of volunteering for your organization, stop and ask them what they want to know. It's worked like a charm for me!
Submitted on 5Dec2003 by Stephanie Bailey, Field Manager, Girl Scout Council of Greater Minneapolis MN

Recruiting the 'right' volunteer
Recruiting the 'right' volunteer is crucial. Be concise and clear when advertising for volunteers - both with the skills you want the volunteer to have and the person specification. By using this approach we have found the 'right' people volunteer. This also cuts down the time involved in reading applications and the selection process.
Submitted on 3July 2003 by Heather Blakeley, Group Development Officer, National Association for Colitis and Crohn's Disease, UK

Inviting those that are assisted by volunteers to volunteer
Submitted on 26Feb03 by Carla Walsh, Volunteer/Bereavement Coordinator, Pax Hospice, Inc., MS
Our hospice families are followed for a year after their loved one dies in order to provide support and to help them reinvest in life. At the 13th month we provide them with the opportunity to become a hospice volunteer. It is a win/win situation. Our hospice gets a volunteer who has received the benefits of the program and the family/member gets an opportunity to find greater meaning in their loved one's death by helping others.

Way to use email to recruit effectively
Submitted on 25Oct02 by Sheryl Simons, Volunteer Coordinator, Women's Information Service, Inc. W I S E MI USA
I work at a domestic violence shelter. I was sending e-mails one morning and started writing. It was a letter to new shelter volunteers to help them see all the ways they might like to join in. The story had the word volunteer in BOLD at least once in each paragraph and showed different aspects of volunteering throughout. It started with:

"You finally called the police and your husband has been arrested. He has threatened to kill you when he is released from jail in 20 hours. There is a no contact order in place, but you are still afraid. Within an hour of his arrest you are contacted by a volunteer from the shelter. He asks how you are doing. You tell him about what happened and also that you are afraid of losing custody of the 2 children you have. He gives you the phone # for the shelter, suggests that you talk to our legal advocate, and asks if a counselor can call you back tomorrow. He tells you about the shelter and that there is a 800 hotline available 24 hours a day ­ anytime you need to call. He talks to you about a safety plan when your husband is released from jail. He tells you that the abuse is NOT YOUR FAULT, and reassures you that the confusion you are feeling is normal."

Encouraging People to Annually Volunteer for an Event
Submitted by Hortense Casillas, St. Paul of the Cross, California, USA
We have an annual fiesta each year and, except for a very small core group, have trouble getting return and new volunteers.

Problems I discovered:

  • We are not really asking people to join us in this wonderful effort, we are merely telling them that we have so much to do and so little time.
  • We do very little to encourage a return engagement.
  • I observed during fiesta pasts that, when a volunteer arrived to help and the person in charge did not have anything for them to do, they were told that everything was under control and they did not need any help. The unfortunate thing was that the very same people that complained of lack of help were the ones that turned the new volunteers away.
  • I have discovered that those who are the central volunteer planners of the event embrace their roles as if no one else in the whole world could do them as well as they can. They do not plan and publish the variety of tasks but choose to work from memory as to what needs to be done next. This type of managing is not effective in recruiting and retaining volunteers from event to event. It is so like the corporate world where employees are hired and when on board they are expected to perform without any training, communication or expectations and recognition.

Solutions:

  • The first thing we must always do is "Ask.” The second thing is to "Explain" what positions are available and what would be the best fit for their talent and interest. The third thing is to encourage and help create a motivating environment even though we are asking them to work hard and to do it without pay. The fourth thing is to keep in touch, to call and let them know we appreciate their involvement and that we look forward to seeing them next year and to bring a friend, relative or anyone else that may be looking to contribute new ideas and energy toward a very worthy cause.
  • The core group leading the event must delegate the majority of the duties so that they can oversee and make sure that everyone involved is aware of the mission and objectives. The core group must also be responsible for welcoming and thanking the volunteers and provide them with feedback on the results of the events. Remember, everyone you meet may be saying " Yes, I do want to help, please ask me and let me help."

Friendly Competition between Corporate Volunteers
(from Susan's Tip of the Month in the Monthly e-Mail Update)

If you are working with corporate volunteers and want a new approach to getting people to volunteer, try running friendly competitions between departments. With the agreement of one key person in each unit, announce that the payroll department challenges the editorial department to see which unit can pick up the most bags of trash at the weekend park clean-up. Or keep a running tally of how many hours of tutoring each department has logged (or how many children were taken on a trip) by showing thermometer charts side by side (like a horse race). This can be done in-house by the corporate volunteer coordinator or any agency volunteer coordinator can supply the company with the information to post.

Bring-a-Friend Day
(from Susan's Tip of the Month in the Monthly e-Mail Update)

Here's a simple idea with lots of ripple effects. If you have a large job to complete with volunteers, especially something that can be done in a group, make a party out of it. Photocopy some "invitations" that volunteers can give to their friend who are not volunteers, asking them to join in the activity at such and such date and time. For example:

"The pleasure of your company is wanted to participate in our Wrap-the-Toys or Sort-the-Clothes, or Weed-the-Garden party on ___________, from ___ to ___ p.m., in room 405 of Hometown Agency. As a friend of one of our wonderful volunteers, you are very welcome to join in this activity. You'll have fun, spend some time with your friend (and maybe make new ones), and do a good deed! Light refreshments provided. Dress: casual. RSVP through the volunteer you know."

You can even add a P.S. such as: "No strings attached. This is a one-time volunteer event."

The invitations can be focused on special target groups, too. You might want to hold an intergenerational party (volunteers invite someone at least 15 years older or younger than themselves) or a singles party (females bring a male and vice versa). However, the real "tip" here is to print these invitations! This gives volunteers the tool they need to broach the subject with their friends. Simply saying "please ask someone to join us" is not enough to make this a real success.

Obviously, such an approach can double your work force for the day. And, if you select the right work assignment, you don't have to worry about your usual screening and training process (among other thing, the "host" volunteer is a reference and will be accompanying the visitor). For a really big project, hold several "parties" by giving different dates on different invitations. The point is that every volunteer knows someone interested enough in what s/he does as a volunteer to pitch in to help one time. Be respectful of "no strings attached," but be sure everyone in attendance learns how to volunteer more if so desired!

Share Your Wisdom

Volunteer Recruitment Book, Third Edition
Complete guide to recruitment, from designing volunteer roles to assessing your organization's image to where and how to look for new volunteers.

77 Ways to Recruit Volunteers
An idea-a-page for successful recruitment.


Recruitment: 55 Min. Training Module 2
Explores targeted volunteer recruitment: and develop a strategy of invitation to reach the best people to fill your volunteer positions.

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This file last modified 04/03/07