Helps employees and volunteers work together successfully by exploring
the reasons for conflict between volunteers and employees. Scheier eases
the all-too-common stresses of this relationship with a step-by-step
process for analyzing tasks and work preferences for both paid and unpaid
staff. Offers a great number of creative and practical solutions. Contains
lots of useful planning guides.
Table of Contents
the table of contents
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Excerpted from "Satisfy
How can we expect staff to carve out meaningful roles for volunteers when
staff doesn't even adequately understand their own role?
Yes, most employees have a
formal job description. But often what a person actively does is far
from identical to the job description as written. At the specific,
concrete level, what one does daily is more or other than what may
have been articulated at the beginning. Not incidentally, the same
is true for volunteer job descriptions. They're neat, comforting to
our sense of orderliness, and often substantially mythical in detailed
Once we've absorbed the need
to go beyond job descriptions to actual descriptions of the job, we're
ready to face a seeming paradox: you can't develop clear and meaningful
volunteer jobs without first analyzing in detail what staff are doing
and how they feel about it. Similarly, to involve members more meaningfully
you must first scrutinize very carefully what elected officers or other
group leaders are doing.
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