Description

Looks at why policy making regarding volunteers has become critical; definitions and explanations of different types of policies; general and specific policies for a volunteer program. Includes seven easy-to-follow steps to help readers define their own policies. Although written in Canada, By Definition is a must-read book for any agency-based volunteer program leader!

Table of Contents

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Readers' Reviews

"I have been working with the Will County Health Department to develop a volunteer program for their pharmaceutical dispensing program.  Your texts have been great resources.  Having a background in risk management and graduate degrees in healthcare risk management and disaster management, I appreciate the risk management elements of your materials. Also, the guidance you provide for organizing and directing format for a volunteer program have been invaluable to me."
-- Jayne Ballun, Oswego, IL

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Brief Excerpt

Excerpted from "Benefits of Policies"
In looking at the benefits of policies, and in considering the various definitions and descriptions of policies outlined above, four general purposes or types of policies emerge as central to our work in volunteer programs:

• policy as a statement of belief/position/value
• policy as a method of risk management
• policy as a rule
• policy as an aid to program effectiveness

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