Publications by Susan J. Ellis

Susan's Biography


(All current titles available in the Energize Online Bookstore.) 

  1. From the Top Down: The Executive Role in Successful Volunteer Involvement - UK EDITION -- co-authored with Rob Jackson in the UK, this is a fully Anglicized and updated verson of the original American book. Philadelphia/London: Energize, 2015.
  2. Chapter on "A History of Change in Volunteer Engagement," for Volunteer Engagement 2.0: Ideas and Insights for Transforming Volunteer Programs in a Changing World, edited by Robert J. Rosenthal. Wiley and VolunteerMatch, 2015.
  3. The Last Virtual Volunteering Guidebook: Fully Integrating Online Service into Volunteer Involvement (co-author). Philadelphia: Energize, 2014.
  4. Chapter on "“Laying the Foundation for Volunteer Success,” in Migrantes e Voluntariado (Migrants and Volunteering). Published in English and Portuguese by Migrações Journal, 2012.
  5. Leading the Way to Successful Volunteer Involvement:  Practical Tools for Busy Executives (co-author).  Philadelphia:  Energize, 2010.
  6. From the Top Down:  The Executive Role in Successful Volunteer Involvement, 3rd edition.  Philadelphia:  Energize, 2010.  Fully updated and revised by popular demand.
  7. By the People:  A History of Americans as Volunteers, New Century Edition (co-author).  Philadelphia:  Energize, 2005. This is third edition of the 1978 book, revised in 1990, that remains the only comprehensive history of volunteerism in the United States.
  8. The Volunteer Management Audit, Revised Edition. Philadelphia: Energize, 2003.
  9. Proof Positive: Developing Significant Volunteer Recordkeeping Systems, 21st Century Edition. Philadelphia: Energize, 2003.
  10. The Volunteer Recruitment (and Membership Development) Book, Third edition. Philadelphia: Energize, 2003 (first ed., 1994). [Published in Italian as People Raising:  Manuale Practico per la Ricerca di Volontari, adapted by Valerio Melandri (Rome: Carocci Faber, 2003)] 
  11. The Virtual Volunteering Guidebook: How to Apply the Principles of Real-World Volunteer Management to Online Service (co-author). Impact Online: 2000, electronic publication. [Available in Spanish (la traducción de la Guía de Voluntariado Virtual de Susan Ellis y Jayne Cravens) at:]
  12. The Nonprofit Board's Role in Maximizing Volunteer Resources. Washington, DC: National Center for Nonprofit Boards, 1999. (revision of 1995 publication)
  13. Focus on Volunteering KopyKit™, Second edition. Philadelphia: Energize, Inc./Parlay International, 1999. (no longer available)
  14. Editor, Collective Wisdom Series. [Inaugurated by Energize, Inc. in 1999.]
  15. Chapter on "People Raising: A New Perspective on Volunteer Resources" in The Secrets of Successful Boards: The Best from the Non-Profit Pros, Carol Weisman, ed. St. Louis , MO: F.E. Robbins & Sons, 1998.
  16. From the Top Down: The Executive Role in Volunteer Program Success, revised edition. Philadelphia: Energize, 1996. Update of the 1986 book on administrative issues for top executives of agencies in which volunteers are active. [Translated into Japanese, 2002]
  17. The (Help!) I-Don't-Have-Enough-Time Guide to Volunteer Management. Co-author. Philadelphia: Energize, 1995. [Translated into Taiwanese, 1999, and into French, 1997]
  18. The Board's Role in Effective Volunteer Involvement. Washington, DC: National Center for Nonprofit Boards, 1995.
  19. Volunteer Management Audit . Alexandria, VA: United Way of America , 1992.
  20. By the People: A History of Americans as Volunteers . Co- author. San Francisco : Jossey-Bass Publishers, revised edition, 1990.
  21. Volunteer Centers: Gearing Up for the 1990s. Alexandria, VA: United Way of America, 1989. [Out of print but now available as a free PDF file at]
  22. Editor, The Volunteer Energy Series. A series of guidebooks for volunteer leaders on various subjects in volunteer management. Philadelphia: Energize. Co-authored the following titles in the Series: Children as Volunteers: Preparing for Community Service , rev. 1991; Proof Positive: Developing Significant Volunteer Recordkeeping Systems , rev. 1990; No Excuses: The Team Approach to Volunteer Management, 1981.
  23. Evaluation of Volunteer Programs Managed by Objectives, National Student Volunteer Program, ACTION, 1976.


  1. Meet the Expert interview in NRTA in the Know (National Retired Teachers Association), November 2016 (scroll down page to see article).
  2. "Beyond Counting Heads: Measuring the Real Impact of Volunteers," NTEN Connect, March 15, 2016.
  3. "Common-Sense Answers about Volunteer Involvement," Nonprofit World, January/February/March 2016.
  4. "Volunteer Engagement 2.0 Author Spotlight: Susan J. Ellis,"  Engaging Volunteers blog from VolunteerMatch, June 11, 2015.
  5. ​"Online Communities Depend on Online Volunteers," NTEN guest blog, March 5, 2014.
  6. "Silence Is Not Always Golden," Thoughtful Thursday blog post on ivo, September 11, 2013.
  7. "The Best Things Online Are Free," Thoughtful Thursday blog post on ivo, September 26, 2012.
  8. "Social Media and Recruiting Volunteers," SALT (National Volunteer & Philanthropy Centre, Singapore), October 2012.
  9. "Government Must Do More to Help Nonprofits Make Use of Volunteers," OpEd, The Chronicle of Philanthropy, August 19, 2012
  10. "Now How about Micro-Volunteering?" VolunteerSpot, June 2012
  11. "Imagine a world without volunteers," SALT (National Volunteer & Philanthropy Centre, Singapore), April 18, 2012.
  12. "What Would the Perfect Volunteer-Involving Organization Look Like?" Nonprofit World, Spring 2012.
  13. "Where Are Your Volunteer Leaders?" Nonprofit World, Fall 2011.
  14. "Current Trends in Volunteering with an Impact on CASA Programs," Connection (journal of the National Court Appointed Special Advocate Association),  Spring 2011.
  15. "Court-Ordered Community Service: Volunteers or Prison Labor?" Blue Avocado,  February 2011.
  16. "E-mail as a Volunteer Leadership Tool," PTA Magazine, Winter 2011.
  17. "Volunteer Management 2.0," written for 10th anniversary celebration publication of the Singapore National Centre for Volunteering and Philanthropy, 2010.
  18. "Turn Members into Volunteers by Applying 'Volunteer Management' Principles," Chicagoland Forum (publication of the ASAE in Chicago), June 2009. Followed by blog postings on the topic for a month.
  19. Volunteer Recruitment Tips that Work…at No Cost," Catholic Charities Magazine, 2009.
  20. "8 Tips for Recruiting and Retaining Volunteers in Tough Times," Fieldstone Alliance Tools You Can Use, January 7, 2009.
  21. "Why Be Boring When You Can Celebrate in So Many Ways?" Nonprofit World, Sept-Oct. 2008.
  22. "Gas Rates, Volunteers, and Justice,"  Blue Avacado, August 15, 2008.
  23. “Tearing Down the Ivory Tower: How to keep the board in touch with the members.”  Associations Now: Volunteer Leadership issue (ASAE & The Center for Association Leadership), January 2008.
  24. “Three Ways to Combat the Volunteer Time Crunch.”  ASAE Associations Now, Summer 2007.
  25. Career advice interview/article. Volunteering:  The Magazine (Volunteering England), Winter 2007.
  26. “Reclaiming Lapsed Members” Q&A.  Meeting Professionals International association magazine, Winter 2007.
  27. “Add Volunteer Work on Your Resume.”  The NAWAIC Image (Nat. Assoc. of Women in Construction), Nov/Dec 2006.
  28. “The Implications of History.”  Volunteer Leadership, Fall 2006.
  29. “Donors and Volunteers - More Alike than Different.” Arts Insights, Fall 2006.
  30. “Tips for Working with Volunteers from the Business World.” Catholic Charities USA, Fall 2006.
  31. "Are You Boring Volunteers to Death?"
    Expert Q&A in Nonprofit World, Vol. 24, 2006.
  32. "What Are the Current Issues in Volunteerism?" UPS Grantee Newsletter, Summer 2006.
  33. "A Great Name for a Great Centre," SALT (Singapore), Mar-Apr 2006.
  34. "Designing the Best Assignments for Young Volunteers," Volunteer Leadership, Winter 2006.
  35. "Volunteers from the Business World." Fund Raiser Cyberzine, August 2005.
  36. "Volunteers Who Coordinate Other Volunteers," Habitat Frameworks, Spring 2005.
  37. "Tracking Volunteer Trends."  Association Management: The Leadership Issue 2005, January 2005.
  38. Contributor to issue on "The New Spirit of Volunteering," The Christian Science Journal, July 2004.
  39. "Incorporating as a Nonprofit Organization: Ten Vital Questions to Ask."  Inspire Your World, June 2004.
  40. "Volunteers Who Coordinate Other Volunteers," VolunteerMatch Nonprofit Newsletter, May 2004.
  41. "Donors and Volunteers - What's the Difference?" SALT, publication of the National Volunteering & Philanthropy Centre of Singapore, May 2004.
  42. "Online Power for Volunteer Action" and "Capacity Building in the Digital Age through Volunteer Involvement," essays written for the World Summit on the Information Society (WSIS) Conference on Volunteering and ICTs, December 2003
  43. "Welcome to the World of Nonprofits,"  Consulting Today, October 2003.
  44. "Getting to Yes:  Strategies for Volunteer Recruitment."  Leader.  Girl Scouts of the USA, Fall 2003.
  45. "Reflections on a Week with My Volunteerism Colleagues in Singapore." Posted on the National Volunteer Centre of Singapore Web site, March 2003.
  46. "Bringing Volunteer History Alive." Volunteer Management Review, Charity Channel e-newsletter, March 2003.
  47. "American Trends in Volunteering." cultural volunteers e-newsletter ( UK ), March 2003.
  48. "Do Volunteers Deserve the Board's Attention?." Nonprofit World, Jan-Fed. 2003.
  49. "Organizing Volunteers Worldwide." International Affiliate Update, Habitat for Humanity, November 2002.
  50. "Some Provocative Questions about Global Volunteerism." Islamic Journal, Spring 2002.
  51. "Who's a 'Senior' Volunteer?" Executive Update, Summer 2002.
  52. Essay on "Volunteerism" for new entry in The New Book of Knowledge (children's encyclopedia). New York : Grolier/Scholastic Library Publishing, 2002.
  53. "Tackling Causes, Not Symptoms: New/Old Roles for Volunteers." The Nonprofit Quarterly, Winter 2001, pp. 58-60.
  54. "Impressions of the Australian Volunteer Community" and "Why People Don't Volunteer." Proceedings of the Volunteering SA 2000 conference.
  55. "A Fleeting Opportunity : IYV2001 Is in Danger," Commentary page, The NonProfit Times, November 2000.
  56. Panel Member quoted in "Strategic Directions: Advice for Volunteer Leaders on Smart Solutions to Sticky Problems with Strategic Planning" by Karla Taylor, in Association Management: The Leadership Issue, Vol. 52, No. 1 (January 2000), pp. 64-71.
  57. "Designing Volunteer Work from a New Perspective." Volunteer Leadership, Fall 1999.
  58. "Update on Volunteer Trends." Nonprofit World, November/December 1999.
  59. "American Web Sites for Volunteerism." Volunteering: The Magazine (National Centre for Volunteering, UK ), Winter 1999.
  60. "Volunteerism and the Government Sector." Electronic magazine produced by the United States Information Agency, Fall 1998.
  61. "Some Provocative Questions to Prompt International Dialogue." Connections . Resource Centre for Voluntary Organizations, Edmonton, AB, Canada, Fall 1998.
  62. "Challenging Assumptions about Women and Volunteering." Women's Philanthropy Institute News, January 1998.
  63. "Making the Most of a National Conference," Children's Voice (Child Welfare League of America ), Winter 1998. Adapted from an article appearing in The NonProfit Times, March 1997; originally written as "Getting the Most out of Conference Participation." The Journal of Volunteer Administration, Spring 1995."Advisory Councils that Work." Strategic Governance, December 1997.
  64. "Rising Stars: Bringing Up Alumni Board Members." CASE Currents, September 1997.
  65. "Personal Reactions to the Presidents' Summit." The Journal of Volunteer Administration, Fall 1997.
  66. "Trends and Issues in Volunteerism in the USA." Australian Journal on Volunteering, August 1997.
  67. "Recruiting Is Not the First Step." Volunteering: The Magazine (National Centre for Volunteering, UK ), July- August 1997.
  68. "Evaluating the Impact of Volunteers in Your Organization." The Not-for-Profit CEO Monthly Letter, July 1997.
  69. "Volunteers Are Not Free." 501(c)(3) Monthly Letter, July 1997.
  70. "Before You Recruit: Preparing for Effective Volunteer Involvement." Article adapted for Canadian Nursing Management, May 1997 and The Christian Librarian, April 1996.
  71. "Take It from the Top: Great Alumni Clubs Begin with Strong Leadership." CASE Currents, March 1996.
  72. "Volunteerism-Specific Values: A Proposal for Discussion." The Journal of Volunteer Administration, Winter 1996.
  73. "Why Have Volunteers?" Community Jobs, May 1995.
  74. "Creating Great Volunteers," Special Report in The NonProfit Times, July 1994.
  75. Several articles in 1994 based on the new The Volunteer Recruitment Book in "Befriending Worldwide" (Befrienders International), the American Association of Museum Volunteers newsletter, and others.
  76. "An Exchange of Benefits," Society News, Pennsylvania Society of Association Executives, June 1992.
  77. "Volunteers Belong on the Balance Sheet," The Chronicle of Philanthropy, October 8, 1991 .
  78. "The Professions and Social Responsibility," Independent Sector Forum, Winter 1989.
  79. "Evaluation of Volunteer Efforts," The Journal of Arts Management and Law, Summer 1987.
  80. "Volunteer-Staff Dynamics," Leadership magazine of Association Management (ASAE), Spring 1987.
  81. "The Executive Role in Volunteer Program Success," InVOLve (The Volunteer Centre of England), Winter 1986-87.
  82. Column on staff development in utilizing volunteers, Camp Fire Management, Winter 1986-87.
  83. "Rethinking Auxiliaries and Advisory Councils," Nonprofit World, July-August 1986.
  84. Essay on the history and future of women and volunteering, for the Exhibits Catalogue, "Celebrate Women...100 Years of Service," The State Museum of Pennsylvania, 1986.
  85. "Maximizing the Potential of the Director of Volunteers," Nonprofit World, March-April 1986.
  86. "Voluntary Action Leadership, Fall 1979.
  87. "What Apathy?" Temple University Alumni Review, Fall 1979.
  88. Two-part article on the history of service-learning and student volunteer programs, Synergist (ACTION), Winter and Spring 1978.
  89. "New Energy for Volunteer Programs," Voluntary Action Leadership, Spring 1978.
  90. "Agency Volunteer Directors Voice Issues, Concerns, New Project Ideas," Synergist, Winter 1977.
  91. Time-Line study guide to the history of volunteers in the United States, co-author, published by the National Information Center on Volunteerism as part of their high school curriculum project, 1977. (Re-published in 1980 as part of the High School Curriculum Kit.)
  92. Editor, VOLley, quarterly newsletter of the Council of Criminal Justice Volunteer Programs in Pennsylvania, 1974-78.

Videos and Podcasts

  1. "7 Questions," Interview podcast on, April 2014.
  2. "The Case for Strategic Volunteerism for Your Non-profit," Interview on Nonprofit Spark on TalkRadio, January 23, 2012
  3. "Overview of Volunteering: History and Trends." Video of opening keynote session at the 1998 Cornell University Forum on Life Cycles and Volunteering.
  4. "Volunteer Involvement," parts I and II. Video of two live satellite broadcasts produced by The Learning Institute for Nonprofit Organizations, Madison , WI , Winter 1998.
  5. "TOGETHER: Volunteer-to-Volunteer Relationships." Philadelphia : Energize/Moss Rehab, 1988.
  6. "COLLEAGUES: The Volunteer/Employee Relationship." Philadelphia : Energize/Moss Rehab, 1986.

The NonProfit Times "On Volunteers" Column Topics

The bi-monthly "On Volunteers" column written for The NonProfit Times from 1990 to the present.  

  1. Volunteer Accountability and Reporting Oct '15
  2. When Your Board Represents Your Membership Jul '15
  3. ​The Other Half of the Volunteer World May '15
  4. The Limitations of Data on Volunteering Mar '15
  5. Maximize Volunteer Value to Your Organization with Creative Roles Jan '15
  6. Receivers Can Also Be Givers  Nov. '14
  7. "You Get What You Pay For" Sep. '14
  8. Where Does Volunteer Engagement Belong on the Organizational Chart? Jul. '14
  9. Recruit Volunteers at Points of Juncture, May '14
  10. Are Nonprofits Colluding with the Federal Definition of Who Is a Volunteer? Mar. '14
  11. An Expiration Date for Volunteer Roles? Jan. '14
  12. When Volunteers Criticize, Nov. '13
  13. Controversy in Volunteering: It's Not All Hearts and Flowers, Sep. '13
  14. Executive Self-Quiz: What Do You Know about Volunteers in Your Organization? Jul. '13
  15. Reinventing Volunteer Recognition Events, May '13
  16. When a Volunteer Transforms into an Employee, Mar. '13
  17. Do You Welcome Young Volunteers? Jan. '13
  18. Cause or Effect: Volunteers as Money Donors, Nov. '12
  19. Proactive Donors and Funders Can Support Volunteers, Sep. '12
  20. Can Volunteer Groups Co-Exist? Jul. '12
  21. Don’t Assume “Everyone Knows” How to Partner with Volunteers, May '12
  22. Volunteer Management Budget Cuts Result from False Assumptions, Mar. '12
  23. Industrial Espionage by and for Volunteers, Jan. 12
  24. Connect Volunteers and Employees for Staff Development, Nov. '11
  25. Cultivating Long-term Friends, Sept. '11
  26. AmeriCorps:  Low-Paid Jobs or Volunteering?, May. '11  
  27. Question Authority:  Real vs Feared Obstacles to Volunteer Involvement, Mar. '11
  28. Recruiting Volunteers through Public Speaking, Jan. '11
  29. Recruiting for Differences, Nov. '10
  30. Everyone Wants to Own Volunteering, Sep. '10
  31. Including Volunteers in Change, Jul. '10
  32. Twenty Years of Change and No Change, May '10
  33. Beyond Lip Service: 10 Indicators of True Commitment to Volunteers, Mar. '10
  34. Control and Confidential: Obstacles to Volunteer Involvement, Jan. '10
  35. The Giving of Thanks, Nov. '09
  36. Challenges in Welcoming Pro Bono Volunteers, Sept. '09
  37. Contradictions and Mixed Messages in Volunteering, Jul. '09
  38. The Job-Hunting Volunteer, 'May '09
  39. Let’s Be Realistic about Volunteers When Times Are Tough, Mar. '09
  40. Missed Opportunities for Volunteer Recruitment, Jan. '09
  41. A Volunteer Management Perspective on Boards of Directors, Dec. '08
  42. Volunteering and the Evolving "Family," Mar. '08
  43. The Middle Management Barrier, Jan. '08
  44. Global Volunteerism Challenges, Nov. '07
  45. What Donors Can Learn from Volunteer Statistics, Sept. '07
  46. Planning Space to Support Volunteers, Jul. '07
  47. When Anger Is the Right Response, May '07
  48. An Update on Technology and Volunteers, Mar. '07
  49. Training Leadership Volunteers, Jan. '07
  50. Questioning the Boomer Effect, Nov. '06
  51. The Resource Mix, Sept. '06
  52. Are “Interns” the Same as “ Volunteers”? Jul. '06
  53. The Volunteer Factor in Boardsmanship (published as “The Titanic’s Cruise Director”), May '06
  54. Numbers Game:  It's Time to Start Counting Volunteers Seriously, Apr. '06
  55. Mind the Gap (national HQ vs branch offices), Nov. '05
  56. Grooming Leadership Volunteers, Aug. '05
  57. Fundamental Volunteering Values, Jun. '05
  58. Tips for Working with Volunteers from the Business World, Apr. '05
  59. Beneath the Surface of Volunteer Data, Mar. '05
  60. Reaching Out to International Visitors, Jan. '05
  61. Ten Tips for Great Committee Leadership, Nov. '04
  62. Proven Practices, New Ways: Political Volunteering and the Internet, Sept. '04
  63. Tip Your Volunteer Recruitment into Success, July '04
  64. Valuable Study from the Urban Institute, May '04
  65. Are Student Interns and Volunteers Different? Mar. '04
  66. Setting Standards , Jan. '04
  67. Actions Speak Louder than Words, Nov. '03
  68. Volunteers Are Human Resources...or Are They? Sept '03
  69. Family Volunteering:  Put this Good Idea to Work, May '03
  70. Bootleg Volunteers, Mar. '03
  71. Are You Welcoming to Newcomers? Jan. '03
  72. Let Volunteers Be Unique, Nov. '02
  73. Listening to the City: Doing Volunteer Management Right, Oct. '02
  74. Donors and Volunteers - More Alike than Different, Sept. '02
  75. Is There Hope for Auxiliaries? July '02
  76. Does Your Web Site Welcome Prospective Volunteers? May '02
  77. Lessons from Minnesota : The Role of Government in Supporting Volunteering, Mar '02
  78. Barriers to Volunteering: Hidden Messages in Recruitment, Jan. '02
  79. What's in a Name?, Nov. '01
  80. Service Intensity, Sept. '01
  81. Volunteer Management Isn't Rocket Science, July '01
  82. Brain Picking: Thinking through an Advisory Committee, May '01
  83. When in Amsterdam .: Global Perspectives on Volunteering, Mar. '01
  84. Seven Stages: The History of Volunteer Involvement, Jan. '01
  85. Hire the Best: Finding a Qualified Director of Volunteers, Sept. '00
  86. Inclusive or Exclusive? Diagnosing Barriers to Volunteering, July '00
  87. Same-Day Service, May '00
  88. The Contest: Volunteers as Social Entrepreneurs, Mar. '00
  89. The Numbers Game: Quantity and Quality Is an Issue, Jan. '00
  90. Client Or Caregiver?, Nov. '99
  91. Reverse Discrimination: When Volunteers Are Prejudiced Against Employees, Sept. '99
  92. Volunteer Development: The Potential for Use of Cyberspace, July '99
  93. Doing Training: Do Volunteers Welcome or Resist?, May '99
  94. Opinions That Matter: Volunteers as a Source of Information , Mar. '99
  95. Volunteer Retention, Jan. '99
  96. Voluntary Isn't Volunteer, Nov. '98
  97. But Everyone Knows ...., Sept. '98
  98. Volunteering and Mid-Life: Lessons Learned from the Cornell Forum, July '98
  99. On the Sidelines or in the Center: The Role of Director of Volunteer Services, Sept. '97
  100. Volunteers and Unions: Guidelines Help Managers Walk the Tightrope, July '97
  101. Revitalizing Long-Time Volunteers, May '97
  102. Getting the Most out of a National Conference, Mar. '97
  103. Involuntary Retirement: Facing the Truth about Aging Volunteers, Nov. '96
  104. Legal Decisions: Volunteering is Inherently Risky, July '96
  105. Focus on Friends, Mar. '96
  106. Budget Cutting and Volunteers, Jan. '96
  107. The Part-Time Volunteer Manager, Nov. '95
  108. Cyberspace Isn't Infinity, Sept. '95
  109. Fundraising by Any Other Name: "Time-Tithing" and Other Ways to Get Volunteers Involved, July '95
  110. Missed Opportunities for Good Help, May '95
  111. Volunteers Can Be Found in Cyberspace, Mar. '95
  112. Presidents Past: What Do You Do with Former Leaders?, Jan. '95
  113. The Seven Deadly Sins of Directing Volunteers, Nov. '94
  114. Professional Standards, Sept. '94
  115. Circle of Resources: Proximity as a Recruitment Tool, July '94
  116. When Recognition Isn't Enough, May '94
  117. Considering the Board as Volunteers, Mar. '94
  118. The Implications of Gravy, Jan. '94
  119. Creative Volunteer Roles, July '93
  120. Are You Using Volunteers Effectively?, May '93
  121. Minimizing Growing Pains, Mar. '93
  122. End of Year Reflections, Dec. '92
  123. Adapting to Change, Nov. '92
  124. Tapping the Small Business Community, Sept. '92
  125. The Volunteerism Training Summit , July '92
  126. Transforming Volunteer Recognition, May '92
  127. Supporting Off-Site Volunteers, Mar. '92
  128. Advisory Volunteers, Jan. '92
  129. Finding Daytime Volunteers, Nov. '91
  130. The Great Vocabulary Debate, Sept. '91
  131. Getting Corporations to Participate in Employee Volunteerism Efforts, July '91
  132. Staffing Volunteer Involvement, May '91
  133. Young Volunteers--Are You Ready?, Mar. '91
  134. Volunteers and Community Relations, Jan. '91
  135. Some Truths about Volunteers, Sept. '90
  136. Recruitment: Finding the Right Volunteers for Your Agency, May '90