Responses to:
Shaping
Public Opinion: Volunteering, Government, and News Reports
Shaping Public Opinion: Volunteering, Government, and News Reports
Late breaking update! 26 May 2004, from Susan Ellis
Guess what? California legislators are reconsidering their 2001 law restricting volunteers and paid laborers from working together on public projects. CA Assembly Bill 2690. Assemblywoman (Loni Hancock, D-Berkeley), brought at least a dozen environmental and labor groups together to hash out the compromise that produced the bill which would be retroactive to Jan. 1, 2002. Read a local newspaper account. AB 2690 will move to the state Senate Labor Committee if it passes the Assembly. The bill must also win full Senate approval and the governor's signature.
Submitted on 20 May 2004 by Judie Ashley, Director, Resource Development, The Center for Head Injury Services, St. Louis, MO USA I recently read in the St. Louis Business Journal a story about volunteers. It raised the hairs on my neck. They boasted about having or needing at least 3000 volunteers to run the SPGA Golf Tournament here in July. What angered me is they charge the volunteer $125.00 to be a volunteer. That includes free parking a lunch and a shirt. My question is why do they call them volunteers?
I guess I'm just letting off steam. I place a different value on our volunteers. They do not pay us to volunteer.
Should a 1099 form be given to each person paying to volunteer? After I did the addition I was floored even more.
Submitted on
20 May 2004 by Suellen Carlson, Director of Volunteers, Lutheran Social
Services, New York State, USA
Maybe I've become mean and nasty in my old age, but I no longer do
someone else's job for them. The judge will have to find another way
to punish someone other than punishing me in the process. I don't
want to chase anyone, get nasty phone calls from someone who has to
get in so many hours by a certain time (usually within the next couple
of days). I am not interested in surly teenagers who are only putting
in their time (and, whose mother has usually made the first call).
I have volunteers, both young and old, who really want to be here. Young people have a variety of reasons that they have to put in so many hours of volunteer service, but on initial contact, I let them convince me that they are motivated and interested in helping out. The volunteers that are devoting so much of themselves to our facility deserve a manager who is willing to take the time to train and supervise them. Our agency doesn't hire everyone who walks in the door. I treat my volunteers the same way. They are the best. They are dedicated and sincere. They know their job is important and needed, and their work is valued. My commitment is to the residents and the agency, not to the court or school system.
Submitted on
11 May 2004 by Dave Gynn, Volunteer Coordinator - Coleman Professional
Services, Kent, Ohio
When a local restaurant closed without warning, trash
remained and became a concern to nearby businesses. Legal red tape
would have taken months and thousands of dollars to locate the out-of-state
owner and force a clean up. A small band of volunteers swooped in
with gloves, shovels and a truck. Within 15 minutes, all the trash
was gone. I say hurrah for volunteers!!!
Submitted on
7 May 2004 by Hillary Roberts, Pres., Project Linus NJ Inc., USA
Whether youth volunteers are "encouraged" or self motivated,
they should be welcomed into the nonprofit sector.
Speaking for our agency, I'd rather take a chance on mandatory requirements. To interview that potential volunteer, assess their availability of time, areas of expertise is part of the energy. I fear what message it sends when we discourage participation. At twelve years of age I was grateful for the opportunity to serve my local community and learned a great deal from leadership.
Further, the nonprofit sector is viewed by the public based on how WE as participants behave. As frustrating as media coverage and public perception may be, why does the sector settle for less?
We shouldn't blame the powers that be....unified goals and definable directives can come from each of us. Wouldn't you agree that the excitement for volunteerism lies in being a part of the next evolution?
Submitted on
7April2004 by Sonya Watson, Winnipeg Child and Family Services, Manitoba,
Canada
We have post secondary students in education and social
services requiring volunteer credit-hours. The initial interview informs
us whether they're volunteering 'to the hours' or not. Placements
unfold accordingly i.e. short-term tutoring or task orientation vs.
longer-term relationship-building. Many students remain to support
youth far beyond the hours and it would be a real loss if we weren't
open to this type of volunteer. I'm happy to verify their volunteer
hours and provide references as part of the exchange relationship.
However, mandated volunteer hours across the board at the high school
level is not advisable in my opinion. I guess volunteers' maturity
and conscious career decisions come into play here.
Submitted on
6April2004 by Merle Walker, Lake Metroparks, Ohio USA
Let's face it with any articles written by the media
there can be confusion. Am I a volunteer director, manager or coordinator?
Are volunteers paid or unpaid? Is my organization a private or public
agency? If you get my drift this is all confusing. Volunteering is
big business. Unlike the 50's and 60's, we now have "business
volunteerism," "serve and learn," and yes, "mandated
volunteering."
Like anything else, if you don't define who or what you are, others
will and you may find yourself out of business as you once knew it.
Mandated "community service" comes to my office in the form
of school, church, court, health agencies, civic groups, and youth
groups, all looking to meet a requirement, all having a short term
life expectancy with my agency and works well when all component parts
are in place.
Being able to educate those that impact our volunteer program is key to the success of such mandated services. Communicating with social workers, probation officers, ,judges, counselors, government officials etc. can help alleviate the mixed messages. Volunteerism is about forming relations in the community. Not to debate mandated volunteerism, I realize that mandated volunteering doesn't seem to be going away. So as a volunteer manager I prefer to be the one that directs the way it will be utilized toward the mission of my agency. Whether people call it community service or volunteering I had better be clear.
Submitted 0n
5May2004 by Carole Maddox, Public Relations Director, ECHO, Florida,
USA
The majority of volunteers at our organization are committed
to our mission and their volunteer efforts double and even triple
our ability to provide free services and seeds to the hungry around
the world.
However, when high school and college students seek to volunteer to fulfill "community service" hours requirements, our experience has been less than positive. For the most part they have proven unreliable in attendance, interested only in putting in their hours, and require too much training by staff for the return we get in service. Whoever started this had good intentions, but for us, it just doesn't work.
Submitted on
5May2004 by Linda Graff, President and Senior Associate, Linda Graff
and Assoc., Inc., Dundas, Ontario. Canada.
A year ago my home town newspaper carried this headline:
"Students warned to volunteer - or miss graduation" Almost 2000
students in a neighbouring region had not completed their 40 hours
of mandatory community service and without doing the service they
would not graduate.
Mandatory service of any sort is not volunteering but is often called
that as the above headline proves. What message are we conveying
about volunteering? When we offer the option of volunteering
or jail time to an offender are we not saying, "Which punishment would
you like to choose today?"
Governments worldwide are seizing volunteering and using it to meet
political, social and economic ends. They most often do so without
understanding volunteering, without understanding the implications
of their programs, and without consulting those who really know about
volunteering. For example, what bright spark in government decided
40 hours of mandatory service was a good idea for high school students?
The work is supposed to be "meaningful". By the time the student
is interviewed, screened (however much might be necessary for the
setting), oriented, trained and placed, how much of the 40 hours is
left to do something meaningful? IN the interim the organization
bears the expense of all of the front end work to get the student
involved, and the overworked manager of volunteers has to do all of
the paper work for the education system ... with no compensation.
Governments are tinkering with the DNA of volunteerism, slowly but
surely altering it and turning it to meet political ends. The
public notion of what volunteering is and can be shifts, as Susan
says. "Our" team members are rarely at the decision making table
when the programs are designed. Many of our national and provincial/state
volunteering organizations and peak bodies receive so much funding
from governments, sometimes in the form of fees to deliver the
very programs that have the potential to do harm to volunteering,
that their capacity to advocate for the movement is compromised.
Is anyone minding the store?
Submitted on
5May2004 by Rosalie White, Field & Education Services Manager,
Connecticut, USA
You wrote an interesting column, as usual. My organization
(ARRL), the national organization for Amateur Radio operators, regularly
posts Web stories about volunteer work; some of the volunteers are
written about by news reporters or thanked by government. Many of
these stories are about Amateur Radio emergency communications, i.e.,
Illinois Amateurs doing tornado recovery efforts (at http://www.arrl.org/news/stories/2004/04/22/1/?nc=1),
who were thanked by the National Weather Service, Chicago. Or Oklahoma
Amateur Radio operators (at http://www.arrl.org/?news_list_off=30)
handling storm-related emergency communications, which was reported
in the The Daily Ardmoreite. So telling your story *does* work, and
we have a senior news editor who makes it happen. - Rosalie White
(Amateur Radio call sign K1STO), ARRL
Submitted on
5May2004 by Candace Stewart, Volunteer Coordinator, Long Term Care
Ombudsman Program of Ventura County, CA USA
As far as our volunteer program is concerned, we are in a "pick
up the slack" period. The Licensing Agencies that license and
evaluate the skilled nursing and assisted living facilities in our
state are being drastically cut by budget woes -- they are not even
meeting their own mandates to visit annually and respond to complaints.
That leaves our volunteers with added responsibility - that they willingly
take on because they are so special and care so much.
Instead of "Community Service" which does connote someone ducking out of time served for doing something wrong, we should use "Service to the Community", which connotes giving back.
Submitted on
3May2004 by Marjorie Moore, Volunteer Development Coordinator, Radio
Information Service, Illinois, USA
"Volunteering: Not just for hardened criminal's on parole anymore!"
I think of this "Failed Slogan for Volunteer Programs" every
time I read about community service requirements. I think that it
is dangerous to the perception of volunteering anytime someone is
required to do so in order to live in certain place, graduate, or
stay out of prison. I think that gives people the perception that
volunteering is something for the under skilled to do because they
can't do anything else.
Articles like these discourage people from what I call creative volunteering, or using their specific skills to help an organization. You'll notice that the people being punished like the man who was studying bus lines or the people driving the handicapped, were doing out of the ordinary volunteer activities. They were not stuffing mailings, handing out programs, or some other activity that is traditionally a volunteer role. They thought about what they could do, what would mean something to them and the people they wanted to help and did that. By doing that, they got themselves caught in political agendas. Politicians like to say "Yes! We need volunteering!" and turn around and say "No! Not that!" Its no wonder people get mixed messages about what it means to volunteer.
To really volunteer... to really find the true meaning of volunteering, people have to be motivated from within themselves and find something that really means something to them. That's what volunteering really is.
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