Recommended Resources
Measuring the Impact of Volunteers (Book)
Presents the innovative Volunteer Resources Balanced Scorecard measurement and planning tool for aligning volunteer effort with organizational goals and effectively assessing the impact of that effort.
The Volunteer Management Audit
This is a free e-book in the Ellis Archive. The Volunteer Management Audit is a unique tool for analyzing the effectiveness of an organization's approach to and procedures for involving volunteers. It's designed to be administered by a team of staff and volunteers. The Audit provides a step-by-step guide to planning, conducting, and following-up the assessment process, with complete Scoresheets and instructions.