Online service (virtual volunteering)

5 Ways to Make the Most of Online Community Research, nfpSynergy, nfpSynergy Blog, 2016
A Decade In, Twitter Is the Real-Time Pulse of Nonprofit Advocacy, Tom Watson, The Chronicle of Philanthropy, 2016
Economic Development, Internet Technology, and Volunteers, Susan J. Ellis, Energize Hot Topic, 2004
Micro-volunteering: worth the hype?, Heather Sturgess, nfpSynergy Blog, 2016
Microvolunteering Is Volunteering, Jayne Cravens, 2011

Jayne's response to the Sparked Blog post of Ben Rigby on Microvolunteering Is Not Volunteering

NetActivism, Ed Schwartz, NetActivism, pp. 17-18, O'Relly & Associate, Inc, 1996
Online Leadership / Influencing Online, Jayne Cravens, 2015

How to influence others and have an impact through Web posts.

Orange offers microvolunteering mobile app, UK Fundraising, 2011

Orange is a UK mobile telephone company.

Virtual Volunteering Revisited, Susan J. Ellis, Energize Hot Topic, 2014
Virtual Volunteering: Current Status and Future Prospects, Vic Murray and Yvonne Harrison, 2002
study about online service in Canada (PDF)
Virtual Volunteers: How to Keep Engagement with Micro-volunteering, 2010
Series of posts to the TechSoup Discussion Forum
Why Microvolunteering Is Not Virtual Volunteering, Ben Rigby, 20110
and see the response: Microvolunteering Is Virtual Volunteering, blog post by Jayne Cravens
Why Telecollaborative Projects Sometimes Fail: Taboo Topic No Longer, Judi Harris, Learning & Leading with Technology, 2000

Why do some educational telecollaborations in near-perfect conditions fail? What can be learned from these puzzling events about how to sustain and support online projects.

By American University's Center for Social Media about how an online youth civic culture, largely unnoticed by the general public, has taken root on the Internet and is fostering Generation Y's participation in U.S. politics and community affairs. , 2004, pp. 155

"A place to discuss and dissect the successes, failures, and practices of online activism." Micro-volunteering actions for "digital campaigning, one click at a time."


e-wolontariat is Polish for “e-volunteering.” This is a leading European organization regarding the study and promotion of virtual volunteering. They have their own E-volunteering Handbook in English, in Polish (PODRĘCZNIK E-WOLONTARIATU) and in Ukrainian (ДОВІДНИК З Е-ВОЛОНТЕРСТВА). They also host the annual "Discover E-Volunteering" event, a friendly competition to both reward outstanding virtual volunteering efforts and to create more awareness.


"iEARN is a non-profit organization made up of over 30,000 schools and youth organizations in more than 140 countries. iEARN empowers teachers and young people to work together online using the Internet and other new communications technologies. Over 2,000,000 students each day are engaged in collaborative project work worldwide."  There is a particularly good area of the site explaining telementoring and linking to more resources.

Jayne Cravens Blog

One of the field's first blogs run by Jayne Cravens, expert in online volunteering, that offers great information and insight on volunteerism as well as nonprofit, development, and women's issues.

Online Volunteering (OV)

A free service provided by the United Nations Volunteers programme that connects development organizations with online volunteers. The site contains many tips about online volunteering, both for volunteers and host organizations.

Sanchez Elementary School Online Mentoring Program

This resource was developed by Jayne Cravens for Sanchez Elementary School in Austin, Texas through the Charles A. Dana Center at the University of Texas at Austin. This online mentoring program is no longer operational but these Web materials have been preserved to help other schools develop their own online mentoring programs.

The Social Animal

Practical social media and Web 2.0 advice for animal welfare advocates, but applicable to all and with many volunteer-related tips.

UN Volunteers

The United Nations Information Technology Service, promotes volunteer involvement as fundamental to efforts focused on information and communications technologies for development ( ICT4D ). United Nations Volunteers service coordinates this UN ICT initiative.

Urban Survival Project

The project's goal is to create a virtual volunteering website that is accessed through social networks like Facebook to bolster the support system for inner-city kids by solving the problems of commitment, localization and physicality that act as barriers to volunteering. Centered on a blog.

Volunteerism and Information and Communication Technologies (ICTs) Library

Extensive collection of original papers written for the for the World Summit on the Information Society (WSIS) Conference on Volunteering and ICTs, December 2003.

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Understand the concept and practices of virtual volunteering and integrate online service successfully into your overall volunteer involvement strategy.

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