The Volunteer Manager is responsible for the day-to-day operations of Catholic Charities growing volunteer engagement efforts. The Volunteer Manager leads efforts to develop volunteer roles in programs throughout the agency and support program staff to steward volunteer resources. The Volunteer Manager leads efforts to recruit, orient, screen and place volunteers in appropriate roles, manage group volunteer activities, and manage special volunteer activities such as Summer Interns and the Hope Corps. The Volunteer Manager also oversees the agency's annual volunteer recognition event. The Volunteer Manager supervises the Volunteer Project Program Coordinator and reports to the Senior Program Manager for Volunteer Services with in the Family, Parish and Community Outreach Department of Catholic Charities.
Major Duties include:
1. Develop and execute processes to manage volunteers in accordance with the agency procedure and practice including: screening volunteers 2. Developing volunteer roles in agency programs to meet client and program needs, leverage staff capacity, and provide transformative experiences for volunteers 3. Develop and execute volunteer recruitment plans 4. Over see maintenance of the volunteer database, website, and other tools to manage and evaluate the volunteer program 5. Conduct volunteer orientation sessions on a regular basis 6. Manage special volunteer projects such as Summer Interns, Hope Corps (volunteer leaders of volunteers), the agency-wide volunteer recognition event, and others 7. Manage the Volunteer Coordinator position and volunteers in the Volunteer Services Office 8. Strong organization, communication, and collaboration skills a must
Education and Experience Required:
1. Bachelor's Degree, preferably in Communications, Human Services, or a related field 2. 3-5 years of volunteer management experience, preferably at a social service organization 3. Experience in project development 4. Experience in special event planning 5. Experience in supporting groups of people to address client needs through service projects