This isn't a success story but rather a way to look at "success." I think there ought to be SEVERAL goals for a "successful" recognition event, especially since we are busy people and can't afford for our time to be spent on an activity that accomplishes only one thing! So, how about these for a start? A successful recognition event needs to:
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- Say thank you for anything and everything volunteered to the organization during the past year (the organization's obligation).
- Have everyone volunteering the above feel appreciated (the volunteers' perspective).
- Recommit (re-enthuse) volunteers to the coming year of work and, potentially, to recruit new volunteers for vacant positions.
- Educate everyone attending--frontline volunteers, paid staff, executives, board-level volunteers--about the scope, meaning and value of volunteer services to the organization, and about the diversity and skills of who volunteers.
- Acknowledge the contributions of (some) paid staff supervisors to the success of volunteers.
- Report the outcomes of volunteer effort (not just to proclaim the hours spent in effort).
- Challenge all volunteers through recognition of the special accomplishments of a selected few.
- Gain publicity for the organization and for the volunteer program.
- Allow volunteers a chance to have fun and meet one another (something they do otherwise only with people on their shift).
- Gain respect for the volunteer program and the director of it.
Susan J. Ellis