Executive Director, Role of

For volunteers to be most successful, they must be fully integrated into an organization -- and that means it is critical for senior-level managers to be engaged in laying the foundation for volunteers. So this section of the library is about what it needed from agency executives (and what usually cannot be done by a volunteer resources manager alone) to set policy, allocate resources, train staff, and more to support volunteer involvement.

Advocacy for Volunteer Involvement: The Role of Funders, Susan J. Ellis, Energize Hot Topic, 2001
After dismissing docents, Hirshhorn starts new program to encourage their return, Peggy McGlone, The Washington Post, 2015

How NOT to work with volunteers.

Beyond Common Sense: Volunteer Management as a Specialty, Susan J. Ellis, Energize Hot Topic, 2003
Boards of Directors: Governing at a Distance?, Susan J. Ellis, Energize Hot Topic, 2007
BoardSource 2017 Finds a New Platform for Action in the Face of Declining Diversity, Ruth McCambridge and Cyndi Suarez, Nonprofit Quarterly, 2017

Review of the BoardSource 2017 survey.

Breaking through the Glass Ceiling for Volunteers, Susan J. Ellis, Energize Hot Topic, 2013
Bridging the Gap between HR and Volunteer Management, Sean Brinkley, Thoughtful Thursdays discussion on Twitter, #ttvolmgrs, 2016
CEO as Board Chair: The Nonprofit Ethicist Just Doesn’t Like It, NPO Quarterly, 2015

Precise ethical reasoning as to why an executive director should not be a member of a nonprofit board of directors

Clarifying Expectations on Both Sides, Eileen Hammond, 64-66, Directory of Social Change, 2008
Common Sense and Volunteer Involvement, Susan J. Ellis, Energize Hot Topic, 2012
Consultation/Listening, Debra Allcock Tyler, Directory of Social Change, 2017
The Correlation between Time Donors and Money Donors, Susan J. Ellis, Energize Hot Topic, 2010
Creating a Statement of Philosophy on Volunteer Engagement, Betty B. Stallings with Susan J. Ellis, Energize Inc., 2010
Designated Liaison Staff in Each Work Area, Susan J. Ellis and Rob Jackson, pp. 86-88, Energize, Inc., 2015
The Difference Between Needing and Wanting Volunteers, Susan J. Ellis, Energize Hot Topic, 2009
Divining a Skills Set, Susan J. Ellis, The NonProfit Times, 2008

A Volunteer Management Perspective on Boards of Directors

Do Volunteers Pose Greater Risks Than Paid Staff?, Linda Graff, pp. 13-14, Linda Graff and Associates Inc., 2003
The Domino Effect of Setting Goals for Volunteer Involvement, Susan J. Ellis, Energize Hot Topic, 2016
End-of-Year Reports Can Illuminate Volunteer Achievements, Susan J. Ellis, Energize Hot Topic, 2012
The Executive Committee in 2017, Terrie Temkin, 2017

Well-reasoned explanation of why most boards should not work through an executive committee.

The Fair Labor Standards Act and Other Obstacles to Progress, Susan J. Ellis, Energize Hot Topic, 2006
Fighting against Ignorance: Picking up My Sword Yet Again, Susan J. Ellis, Energize Hot Topic, 2015
Get the Most Support: Blending Money, Things, and People, Susan J. Ellis, Energize Hot Topic, 2016
Give Volunteers a Voice, Susan J. Ellis, Energize Hot Topic, 1998
I'll Never Understand Why Executives Still Don't Understand, Susan J. Ellis, Energize Hot Topic, 2011
In the Middle: The Leader of Volunteers as Intermediary, Susan J. Ellis, Energize Hot Topic, 2015
It's Volunteers and Money, Susan J. Ellis, Energize Hot Topic, 2008
The Limitations of Seeing Volunteers Only as Unpaid Staff, Susan J. Ellis, Energize Hot Topic, 2016
Limiting Volunteers through Insurance Requirements, Susan J. Ellis, Energize Hot Topic, 2010
The Middle Management Barrier, Susan J. Ellis, Energize Hot Topic, 2006
The Missing Link: Where are Volunteers at the National Level?, Susan J. Ellis, Energize Hot Topic, 2002
Money is No Object, Susan J. Ellis, Energize Hot Topic, 2001
Perspective: Climate Change for the Voluntary Sector, Barney Ellis-Perry, for Volunteer Vancouver, , Volunteering Vancouver
Problem Boards or Board Problems?, William P. Ryan, Richard R. Chait, and Barbara E. Taylor, Nonprofit Quarterly, 2003 - republished 2017

Excellent examination of a nonprofit board's role

Replace Current Volunteers or Redirect New Ones?, Susan J. Ellis, Energize Hot Topic, 2015
Retention of Volunteers, Susan J. Ellis and Rob Jackson, Energize, Inc., 2015
Should Board Members Be Paid?, Mark Athitakis, Associations Now, 2014

Includes links to similar articles at end.

Should We Ask Volunteers to Give Money on Top of Time?, Susan J. Ellis, Energize Hot Topic, 2004
Staffing the Volunteer Program for Success, Susan J. Ellis, Energize Inc., 2010
The Treasure Trove of Knowledge Philanthropists, Susan J. Ellis, Energize Hot Topic, 2013
Volunteers as Beta Testers, Susan J. Ellis, Energize Hot Topic, 2015
Volunteers as the "Third Branch" of an Organization, Susan J. Ellis, Energize Hot Topic, 1997
The Wall of Executive Indifference, Susan J. Ellis, Energize Hot Topic, 1999
What Leaders of Volunteers Can DO to Gain Executive Attention, Susan J. Ellis, Energize Hot Topic, 2011
What Would the Perfect Volunteer-Involving Organization Look Like?, Susan J. Ellis, Energize Hot Topic, 2012
When a Volunteer Transforms into an Employee, Susan J. Ellis, Energize Hot Topic, 2001
When the Ax Falls: Budget Cutting and Volunteers, Susan J. Ellis, Energize Hot Topic, 2009
Which would most benefit your organisation...
Directory of Social Change (UK), February 2011 "Quick Survey Analysis" on the question: Which would most benefit your organisation, a 10,000 cash donation or an equivalent value in volunteers (or volunteer hours)?-- 91% chose the cash.
Why Be Boring When You Can Celebrate in So Many Ways?, Susan J. Ellis, Energize Hot Topic, 2005
Why Is It Labor Unions vs. Volunteers?, Susan J. Ellis, Energize Hot Topic, 1997
"Why?" Is More Powerful than #@#%!, Susan J. Ellis, Energize Hot Topic, 2012
By Betty B. Stallings, this free report looks at what real-life "Volunteer Program Champion" CEOs think, feel, and do to support volunteer involvement in their organizations. , 2005, pp. 22

CNIB has produced this material for how to create a corporate culture embracing volunteerism. Although focused on serving people with vision loss, the resources are intentionally applicable to any organization and can be downloaded for free in Word to be tailored to individual situations.  Includes the documents "Spirit of Partnership" and "Philosophy of Volunteerism." The manual is accompanied by a Creating a Culture of Volunteerism Training Guide.

, 2017
Comprehensive presentation of the role of a board of directors. While produced in Wales, most of the information is applicable to governance in any country., 2012, pp. 395
Part of AVA's "Positioning the Profession" project, this guide can be used anywhere to educate funders about the value of supporting volunteer efforts. , pp. 21
By Wendy Liu and Jennifer Aaker, Center for Responsible Business. Concludes that people asked to volunteer give more money than those who are not. , 2008, pp. 51

Report from BoardSource  on its survey of more than 1700 board chairs and executives of nonprofit organizations sharing data and insights about their boards’ composition, practices, performance, and culture. Of special interest for its data on lack of diversity. See a review of the study published in Nonprofit Quarterly on 9/6/17.

, 2017, pp. 64

Developed by CNIB, this manual highlights best practices for partnering with leadership volunteers, particular board and committee members, senior advisors, and project leaders.  Accompanied by a Toolkit.

, 2017
This document from Volunteering England explores what "valuing volunteer management" really means and is designed to help organisations assess how they currently value volunteer management, why this is important, and what extra steps they could take., 2011, pp. 16
The National Human Services Assembly, seeking to advocate the findings of the 2004 "Volunteer Management Capacity" report, sponsored "From Research to Action," an executable blueprint of capacity building strategies. A guide was produced: "Organizational Readiness and Management Brief ".
Urban Institute, UPS Foundation, the Corporation for National and Community Service, and the USA Freedom Corps , 2004, pp. 34
Associations Now (blog)

About all things related to association management, from ASAE (American Society for Association Executives). Was previously called "Acronym" and that archive is still accessible at http://blogs.asaecenter.org/Acronym/.

Fieldstone Alliance - Free Resources

This consulting, publishing, training, and research organization is focused on strong nonprofit performance. In this area of the site are articles and tools on various subjects, including boards, management and finance.

Value Volunteer Management

Initiative of Volunteering England to advocate for the importance of "investing in volunteering."

Vantage Point Blog

This community blog from Vancouver, BC focuses on voluntary sector issues, leadership, organizations, and people engagement.

Print and e-Books in Our Store

Book cover for 12 Key Actions

Free report on what real-life "Volunteer Program Champion" CEOs think, feel, and do to successfullly support volunteer involvement in their organizations.

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This book offers leaders a new road map for transforming their organizations with talent, not money, by meaningfully engaging and integrating volunteers as knowledge philanthropists.

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Helps those in national or large organizations to think about how branch or regional offices can strengthen, support, and extend their reach.

Building Staff / Volunteer Relations

Insight into (and humor about) the reasons for tension between employees and volunteers and practical strategies for designing satisfying work for both groups.

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A walk-through of the importance of developing policies for and about volunteers, with clear examples and templates.

Book cover for From the Top Down

Outlines the key executive decisions necessary to lay the foundation for successful volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, cost and value of volunteers, and more.

From the Top Down UK edition book cover

UK Edition of the best-selling book that identifies the critical link between the actions of an organisation’s senior management and the overall success of volunteer engagement.

It's Tough at the Top cover

Second Edition for 2017. Practical, no-nonsense guide to upper-level management blending leadership theory with personality style and the ability to generate support from all sources.

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Workbook of checklists, worksheets, idea stimulators, and other practical tools for senior-level leaders to incorporate volunteer involvement as a key ingredient in the overall strategy of an organization.

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Dozens of forms to assess volunteer involvement in your organization including forms for agency readiness for volunteers, volunteer feedback, assessing organizational climate, and personal satisfaction in your job. 

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Sprinkled with true stories of innovative volunteer engagement, best-practice tips, and perspectives from agency leaders and volunteers, this book will change how you think about engaging highly-skilled volunteers.

Secrets of Successful Boards

A Boards 101 book for trustees new to boards, for leaders of all-volunteer associations, or for anyone starting a nonprofit from the ground up, with chapters by ten well-known authorities on boards.

Stalking the Elusive Exec

Free e-publication - A dozen tips written mainly for volunteer resources managers who need help in gaining administrative support, even to get their bosses to read a book on the topic of volunteers.

Strategic Volunteer Engagement

Based on a research study of executive directors, this report makes a strong case for investing in volunteer effectiveness and introduces a new a Volunteer Involvement FrameworkTM with which to plan future volunteer engagement.

A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.

Youth Board Involvement and the Law

An analysis of the key legal issues arising when involving young people under the age of 18 on a board of directors, with strategies to maximize youth involvement whatever your state's laws.

15-minute podcast from Vantage Point in Canada about how to get labor unions on board with volunteer involvement, with guest Jill Wurflinger, National Director of Volunteer Engagement at the Canadian Diabetes Association, 

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