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Volunteer Management, Overview of

Materials providing an overview of the elements of volunteer management -- the big picture.

Differentiating between Volunteering and Working for Pay, Susan J. Ellis, Energize Hot Topic, 2010
The GEMS Model for Volunteer Administration, Barry Boyd, Texas A&M University

Summary of the model created by Ken Culp, III, et. al.

I'll Never Understand Why Executives Still Don't Understand, Susan J. Ellis, Energize Hot Topic, 2011
The Just-a-Volunteer Syndrome, Susan J. Ellis, Energize Hot Topic, 1999
Overview of the GEMS Model of Volunteer Administration (Generate, Educate, Mobilize and Sustain), Ken Culp, III, Journal of Extension, 2012

Thoughtful framework for the functions of volunteer management.

Reimagining Service: Is Corporate HR Management What We See?, Susan J. Ellis, Energize Hot Topic, 2010
Revisiting the Seven Deadly Sins of Directing Volunteers, Susan J. Ellis, Energize Hot Topic, 2013
Selections from Volunteer Engagement 2.0, Wiley and VolunteerMatch, 2015
Virtual Volunteering Revisited, Susan J. Ellis, Energize Hot Topic, 2014
Engaging Senior Volunteers: A Guide for Non-profit Organisations. From the National Volunteer & Philanthropy Centre of Singapore., 2007, pp. 32
By the New England Network for Child, Youth & Family Services. A toolkit that takes a clear-eyed look at what volunteers can really do in child- and youth-serving agencies, and how to get started growing or improving your own volunteer program, whatever your setting.
, 2010, pp. 54
By the New England Network for Child, Youth & Family Services -- a toolkit that takes a clear-eyed look at what volunteers can really do in child- and youth-serving agencies, and how to get started growing or improving your own volunteer program, whatever your setting. , 2010, pp. 54

Search on "volunteer management" for a long list of free, downloadable publications and resources.

A free publication from the Citizens Information Board (UK) that does a fine job of presenting an overview of volunteer management basics.

, 2008, pp. 72
The Volunteer Enterprise: Building Capacity for Civic Engagement - The National Human Services Assembly, seeking to advocate the findings of the 2004 Volunteer Management Capacity report. , 2006, pp. 28
A series of nine books by Volunteer Northwest Territories and Volunteer Nunavut in Canada for volunteers and volunteer groups in small and large communities. The link here is to book 1, which links to the other 8 booklets of 40 pages each., 2004, pp. 40

From the Substance Abuse and Mental Health Services Administration. Focuses on prevention, treatment, and recovery services for substance abuse and mental illness; however, the principles described apply to any field and may help organizations understand how to start and manage a successful volunteer program.

, 2005, pp. 56
compiled by Ellen Steele, the Volunteer Center at Serve Rhode Island to promote volunteerism and service projects in faith-based communities, 2008, pp. 52
By Nora McClintock for the Canadian Centre on Philanthropy. The manual "is primarily intended for those who are new to the field of volunteer resource management." , 2004, pp. 42
a toolkit for arts volunteer-involving organisations in Ireland from Volunteer Ireland and Voluntary Arts Ireland , 2014, pp. 51
Archival Collection of Ivan H. Scheier

IvanScheier was one of the most instrumental and forward-thinking leaders in the volunteerism field for over three decades. Before his death in 2008, Ivan gave more than 700 pages of his innovative writings, most out of print and only available online, to Regis University. This remains a remarkable trove of cutting-edge ideas, notably about volunteer-employee relations and the role of the volunteer resources manager.

Charity Village Volunteer Engagement

Long list of articles in the "Volunteer Engagement" area of this key Canadian site.

The Chronicle of Philanthropy - Section on Volunteers

Volunteerism is one of the categories in The Chronicle's "Managing" section of their Web site.  They post solid articles on current issues, practical and philosophical.

CSV Resources and Downloads

CSV (Community Service Volunteers) is a respected UK charity with expertise in delivering volunteering and learning opportunities, and is committed to sharing expertise and resources for the benefit of volunteers, learners, policymakers, commissioners and programme developers alike. In this online resource library you'll find free reports, publications, project evaluations, factsheets, toolkits and more.

Digital Collections of IUPUI University Library

Archival material from the IUPUI University Library's Philanthropy Resources Online collection. Search keywords such as "volunteering," philanthropy," etc. Many journals from the 1960s-1990s have been digitized online here, so anyone looking for older material and historical archives can find treasures.

Engaging Volunteers (blog)

Excellent blog written by members of the VolunteerMatch team and third-party experts in the volunteering and technology community. Great source for trends in the field.

Free Management Library - Developing and Managing Volunteer Programs

Compiled by Carter McNamara, a long selection of articles throughout the Web on volunteer management.

Idealist Volunteer Management Resource Center

Comprehensive site focusing on the role of the volunteer program manager from Idealist.org.

National Service Knowledge Network

The national service hub for sharing training and technical assistance information among CNCS (Corporation for National and Community Service) programs: Senior Corps, AmeriCorps, VISTA, and NCCC, but with a great deal of freematerial relevant to any leader of volunteers in general.

School Volunteer Management Handbook

This handbook is a resource guide for VISTAs in charge of managing school-based volunteers. Although much of this handbook is site specific (relating only to Sanchez Elementary School in Austin, TX), all of the information should be helpful to anyone managing a school-based volunteering program or working with volunteers in general.

SERVEMontana Volunteer Management Toolkit

The MT Governor's Commission on Community Service created the Volunteer Management Toolkit with different modules on the basics of starting and running a volunteer program. You can download the full toolkit, a specific section, or the templates and exercises in an editable format.

ServiceLeader.org

Wide range of information on volunteer management and virtual volunteering, from the RGK Center for Philanthropy and Community Service at the LBJ School of Public Affairs at the University of Texas at Austin.

Voluntary Matters 1+2

Online learning site supporting community television programmes of The Media Trust in the UK, focused on volunteer management. Innovative use of case studies, discussion questions, off-line activities, and resources.

Volunteer Administration: Competencies for Success

Online course developed by Barry Boyd at Texas A&M University in the basics of volunteer management, based on the GEMS model developed by the Extension Service. There are 6 modules with a set of lessons and supporting materials for each.  All the information is available at no cost, but contact the instructor for how to obtain academic credit. Video introduction included.

Volunteer Canada - Engaging Volunteers

How-to resources on many volunteer management topics, most free for download or for sale in printed form.

Volunteer NOW - Developing Volunteering

Free downloadable publications, checklists, and tools for volunteer management from this Northern Ireland peak body.

Volunteer Power Articles and Ezine Archives

Practical and thoughtful articles on a diversity of volunteerism topics by consultant Tom McKee.

Volunteer Today

Nancy Macduff’s Web site with monthly current material and links for volunteer resources managers.

Volunteering Australia - Volunteer Managers

Range of articles (PDFs) on various aspects of volunteer management.

Volunteering England Good Practice Bank

For volunteers and volunteer managers looking for advice and information about how to support volunteering -- find articles, information sheets, case studies and links to other helpful guidance or external websites

Wales Council for Voluntary Action

Excellent Web site with many useful information sheets and longer guides on many areas of volunteer management.

Wisconsin 4-H Volunteer Development and Management

Resources for 4-H volunteer leaders, ideas for recruitment, training, utilizing, and recognizing volunteers in any setting.

Print and e-Books in Our Store

Book cover

A compendium of the best techniques for leading volunteer engagement, proven to work in a myriad of settings.

From the Top Down UK edition book cover
New

UK Edition of the best-selling book that identifies the critical link between the actions of an organisation’s senior management and the overall success of volunteer engagement.

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Is managing volunteers only part of your job? Or just not enough hours in a day? Learn to build a management team and and feel some relief from carrying the whole weight of leading volunteer involvement alone.

Rants and Raves Anthology

Best-selling authors in the volunteer field to share what's on their minds about "hot button" issues.

Volunteer Engagement 2.0 book cover
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35 experts in volunteerism explore innovative volunteer engagement approaches that are reshaping nonprofits and their communities, and share how you can put these insights into action in your own organization. 

Volunteer Management- How and Why?
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A holistic, organizational approach to strategically engaging volunteers in organizations.

A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.

Volunteer Management for Animal Care Organizations

Geared specifically to the challenges posed by an animal shelter environment but can help any animal care organization build its volunteer program.

Volunteer Management in Cultural Institutions

Experience-based and thoughtful roadmap to creating and managing volunteers in arts settings, combining western best practice with the perspective of eastern Europe.

Volunteer Management 3rd Edition

The most widely utilized text in the world on the theory and practice of managing a volunteer program, revised for the third time.

Volunteer Program Management: Essential Guide

Truly an essential guide, the book is filled with solid information for both starting and strengthening a volunteer program in any setting.

Ever wondered where volunteers find their inspiration, what makes someone a great leader?  Tonyehn Verkitus, the Senior VP of Nonprofit Engagement at GiveGab, interviews volunteers doing amazing things, leaders who inspire debate, and nonprofits finding creative solutions to problems big and small. "Snapshots" in 7 Questions take a small dip into the lives of people who do big things. New interview monthly. Free archive of all podcasts remains available.

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