From the Top Down

The Executive Role in Successful Volunteer Involvement, 3rd Edition

Book cover for From the Top Down

2019 End-of-Year Print Sale! See details below. 

Written for the executive director and the volunteer engagement leader, this book explains fundamental subjects that must be considered for successfully involving volunteers in your organization's mission, including

  • developing a vision for volunteer involvement,
  • creating policies and setting expectations,
  • budgeting and finding funds to support volunteers,
  • hiring the best staff leader,
  • assessing the impact of volunteer contributions, and
  • dealing with legal, risk management, and insurance issues.

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Comments from Readers

Submitted on
Celeste Wroblewski, Associate Director for Volunteer Development, YMCA of the USA

A classic...should be read by both the executive director and coordinator of volunteers. Susan is simply one of the best writers and thinkers in the field.

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