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Published by Energize, Inc.

Book cover for 12 Key Actions12 Key Actions of Volunteer Program Champions, Revised (free PDF)

Free report on what real-life "Volunteer Program Champion" CEOs think, feel, and do to successfullly support volunteer involvement in their organizations.

Building Staff / Volunteer RelationsBuilding Staff/Volunteer Relations

Insight into (and humor about) the reasons for tension between employees and volunteers and practical strategies for designing satisfying work for both groups.

Book cover imageBy the People

Revised in 2005, this book remains the only presentation of the full scope and depth of volunteer activity throughout three centuries of American history.

Children as VolunteersChildren as Volunteers

The only book focusing on engaging volunteers under the age of fourteen in agency or community organizations.

Church Puzzle Book coverChurch Puzzle Game

Complete instructions and materials for an interactive group activity designed to allow faith communities to self-assess how well their congregations function.

Book coverFocus on Volunteering KOPY KIT®

Stand-alone documents each on a single volunteerism-related subject, all ready for the copier or printer—perfect for newsletters, training handouts, flyers and more.

Book cover for From the Top DownFrom the Top Down

Outlines the key executive decisions necessary to lay the foundation for successful volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, cost and value of volunteers, and more.

From the Top Down UK edition book coverFrom the Top Down, UK Edition

UK Edition of the best-selling book that identifies the critical link between the actions of an organisation’s senior management and the overall success of volunteer engagement.

book cover imageThe (Help!) I-Don't-Have-Enough-Time Guide to Volunteer Management

Is managing volunteers only part of your job? Or just not enough hours in a day? Learn to build a management team and and feel some relief from carrying the whole weight of leading volunteer involvement alone.

book cover imageThe LAST Virtual Volunteering Guidebook

Understand the concept and practices of virtual volunteering and integrate online service successfully into your overall volunteer involvement strategy.

Book coverLeading the Way to Successful Volunteer Involvement

Workbook of checklists, worksheets, idea stimulators, and other practical tools for senior-level leaders to incorporate volunteer involvement as a key ingredient in the overall strategy of an organization.

Making Dreams Come TrueMaking Dreams Come True without Money, Might or Miracles

Inspiration for leaders of volunteers who act at "dream-catchers" every day.  Examine how to keep dreams alive, form dream-nurturing environments, and support volunteers' dreams to reality.

book cover Measuring the Impact of VolunteersMeasuring the Impact of Volunteers

Presents the innovative Volunteer Resources Balanced Scorecard measurement and planning tool for aligning volunteer effort with organizational goals and effectively assessing the impact of that effort. 

Proof PositiveProof Positive

The basics of a volunteer recordkeeping system: the why and how of application forms, volunteer data files, assignment records, time and activity reports, proving impact.

Rants and Raves AnthologyThe Rants and Raves Anthology

Best-selling authors in the volunteer field to share what's on their minds about "hot button" issues.

Book coverSelf-Help Accounting, 2nd Edition

A how-to guide to fulfilling the role of board treasurer, written in simple, clear language for the non-accountant.

Stalking the Elusive ExecStalking the Elusive Executive (FREE)

Free e-publication - A dozen tips written mainly for volunteer resources managers who need help in gaining administrative support, even to get their bosses to read a book on the topic of volunteers.

Training Busy StaffTraining Busy Staff to Succeed with Volunteers - Complete Set

12 ready-to-deliver, but completely adaptable, training sessions for teaching paid staff the fundamentals of working with volunteers in your setting.

Training Busy Staff to Succeed with Volunteers (Limited Multi-Use License Option)

Options for volunteer centers, trainers, and national organizations to be allowed repeated use of these 12 ready-to-deliver  training sessions for teaching paid staff the fundamentals of working with volunteers.

Training Module 1: Designing Positions for Volunteers

Designed to sensitize volunteers and staff to the significance of written volunteer position descriptions.

Training Module 2: Volunteer Recruitment

Explores targeted volunteer recruitment: develop a strategy of invitation to reach the best people to fill your volunteer positions.

Training Module 3: Interviewing Volunteers

Designed to examine the need for interviewing and screening volunteers and to share the basic process and skills necessary to do it effectively.

Training Module 4: Volunteer Motivation

Explores why people volunteer and teaches how to respect and respond to differences in motivational needs.

Training Module 5: Supervising Volunteers

Identifies the basic skills and characteristics of good volunteer supervision, clarifies the supervisor's role with volunteers, and explores methods and systems for carrying out this role.

Training Module 6: Orienting and Training Volunteers

Explores the rationale and elements of volunteer orientation and training, and how to deal with the challenges inherent in training today's volunteers.

Training Module 7: Delegating to Volunteers

Explores the values of responsible delegation and teaches procedures and techniques for doing it well.

Training Module 8: Mutual Performance Reviews

Explores why people volunteer and teaches how to respect and respond to differences in motivational needs.

Training Module 9: Handling Volunteer Performance Problems

Identifies some of the causes of volunteer performance problems and examines options for dealing with volunteer performance gaps.

Training Module 10: Volunteer Program Evaluation

Discusses the purpose and values of a volunteer program evaluation and helps identify the steps needed to carry out an evaluation.

Training Module 11: Risk Management in Volunteer Programs

Shares the importance of adhering to policies and procedures for managing risk in a volunteer program, as well as suggestions for controlling, alleviating or diminishing risk.

Training Module 12: Volunteer Recognition

Helps salaried and volunteer staff appreciate the significance of meaningful recognition and to generate creative formal and informal ways to acknowledge volunteers and staff.

Visionary Leadership in Volunteer ProgramsVisionary Leadership in Volunteer Programs

A collection of favorite and most-requested presentations from Marlene Wilson, volunteer management pioneer and leader in the field.

Volunteer Management Audit

A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.

Volunteer Recognition Skit KitVolunteer Recognition Skit Kit

Have fun at your volunteer recognition events! Seven original skits complete with instructions, complete scripts, song words, and ideas for adaptation.

Volunteer Recruitment BookThe Volunteer Recruitment (and Membership Development) Book

Complete guide to recruitment, from designing volunteer roles to assessing your organization’s image to where and how to look for new volunteers. Long chapter on membership development for all-volunteer organizations.

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