Best of All
A compendium of the best techniques for leading volunteer engagement, proven to work in a myriad of settings.
Demystifies risk management and sets out in plain language what every volunteer program needs to know about this sometimes scary, always critical subject.
Beyond Police Checks
Definitive guide for screening volunteers and employees, explaining why and how to assure everyone's protection.
Building Staff/Volunteer Relations
Insight into (and humor about) the reasons for tension between employees and volunteers and practical strategies for designing satisfying work for both groups.
A walk-through of the importance of developing policies for and about volunteers, with clear examples and templates.
By the People
Revised in 2005, this book remains the only presentation of the full scope and depth of volunteer activity throughout three centuries of American history.
From the Top Down
Outlines the key executive decisions necessary to lay the foundation for successful volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, cost and value of volunteers, and more.
From the Top Down, UK Edition
UK Edition of the best-selling book that identifies the critical link between the actions of an organisation’s senior management and the overall success of volunteer engagement.
Handling Problem Volunteers
Insightful and humorous guide to dealing with a wide range of problem behaviors exhibited by some volunteers, from irritating to seriously dysfunctional.
Examines the art of keeping volunteers productively connected to the organization including how to enhance volunteer motivation, avoid volunteer burnout, get beyond short-term commitments, and more.
Leading the Way to Successful Volunteer Involvement
Workbook of checklists, worksheets, idea stimulators, and other practical tools for senior-level leaders to incorporate volunteer involvement as a key ingredient in the overall strategy of an organization.
Measuring the Impact of Volunteers
Presents the innovative Volunteer Resources Balanced Scorecard measurement and planning tool for aligning volunteer effort with organizational goals and effectively assessing the impact of that effort.
Dozens of forms to assess volunteer involvement in your organization including forms for agency readiness for volunteers, volunteer feedback, assessing organizational climate, and personal satisfaction in your job.
The basics of a volunteer recordkeeping system: the why and how of application forms, volunteer data files, assignment records, time and activity reports, proving impact.
Stalking the Elusive Executive (FREE)
Free e-publication - A dozen tips written mainly for volunteer resources managers who need help in gaining administrative support, even to get their bosses to read a book on the topic of volunteers.
Volunteer Engagement 2.0
35 experts in volunteerism explore innovative volunteer engagement approaches that are reshaping nonprofits and their communities, and share how you can put these insights into action in your own organization.
Volunteer Management Audit
A validating tool for analyzing the effectiveness of an organization's volunteer management practices, with complete Scoresheets and instructions to conduct the process successfully.
Volunteer Recognition Skit Kit
Have fun at your volunteer recognition events! Seven original skits complete with instructions, complete scripts, song words, and ideas for adaptation.