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All Titles in Our Store

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Book coverBest of All: The Quick Reference Guide to Effective Volunteer Involvement

A compendium of the best techniques for leading volunteer engagement, proven to work in a myriad of settings.

Book coverBetter Safe

Demystifies risk management and sets out in plain language what every volunteer program needs to know about this sometimes scary, always critical subject.

Book coverBy Definition: Policies for Volunteer Programs

A walk-through of the importance of developing policies for and about volunteers, with clear examples and templates.

The Complete Volunteer Management Handbook

The UK version of a classic text, covering every aspect of managing what can be your organization’s most valuable assets: volunteers.

Engaging the Head, Heart and Hands of a VolunteerEngaging the Head, Heart and Hands of a Volunteer

A guide on volunteer motivation and leadership skills for leaders of volunteers to feed the passion of those who choose to serve.

Book cover for From the Top DownFrom the Top Down

Outlines the key executive decisions necessary to lay the foundation for successful volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, cost and value of volunteers, and more.

From the Top Down UK edition book coverFrom the Top Down, UK Edition

UK Edition of the best-selling book that identifies the critical link between the actions of an organisation’s senior management and the overall success of volunteer engagement.

book cover imageThe (Help!) I-Don't-Have-Enough-Time Guide to Volunteer Management

Is managing volunteers only part of your job? Or just not enough hours in a day? Learn to build a management team and and feel some relief from carrying the whole weight of leading volunteer involvement alone.

book cover imageThe LAST Virtual Volunteering Guidebook

Understand the concept and practices of virtual volunteering and integrate online service successfully into your overall volunteer involvement strategy.

Book coverLeading the Way to Successful Volunteer Involvement

Workbook of checklists, worksheets, idea stimulators, and other practical tools for senior-level leaders to incorporate volunteer involvement as a key ingredient in the overall strategy of an organization.

book cover Measuring the Impact of VolunteersMeasuring the Impact of Volunteers

Presents the innovative Volunteer Resources Balanced Scorecard measurement and planning tool for aligning volunteer effort with organizational goals and effectively assessing the impact of that effort. 

Book coverSelf-Help Accounting, 2nd Edition

A how-to guide to fulfilling the role of board treasurer, written in simple, clear language for the non-accountant.

special setSpecial Set: Executive Role in Volunteer Involvement

TWO great books for ONE special price. Put From the Top Down principles to work with Leading the Way worksheets and tools. 

Stalking the Elusive ExecStalking the Elusive Executive (FREE)

Free e-publication - A dozen tips written mainly for volunteer resources managers who need help in gaining administrative support, even to get their bosses to read a book on the topic of volunteers.

Training Busy StaffTraining Busy Staff to Succeed with Volunteers - Complete Set

12 ready-to-deliver, but completely adaptable, training sessions for teaching paid staff the fundamentals of working with volunteers in your setting.

Training Busy Staff to Succeed with Volunteers (Limited Multi-Use License Option)

Options for volunteer centers, trainers, and national organizations to be allowed repeated use of these 12 ready-to-deliver  training sessions for teaching paid staff the fundamentals of working with volunteers.

Volunteer Management for Animal Care OrganizationsVolunteer Management for Animal Care Organizations (free PDF)

Geared specifically to the challenges posed by an animal shelter environment but can help any animal care organization build its volunteer program.

Volunteer Management 3rd EditionVolunteer Management: Mobilizing All the Resources of the Community

The most widely utilized text in the world on the theory and practice of managing a volunteer program.